Reviews

What our customers say about us.

Jeff is totally brilliant in looking after the local area's needs in all things computery - will even provide advice and remote access assistance and is 100% totally trustworthy. Have been going to him for many, MANY years! A wonderfully professional and patient man, with an awesome sense of humour. I highly recommend PC_Sanity for new purchases and set-up, then your ongoing yearly servicing to ensure your machines keep running perfectly. Please ignore any bad reviews, as he is definitely deserving of a 5 star rating - it looks like Facebook trolls have been attacking this business, without even being actual clients. Jeff has never let me down - one of the world's good guys.
Kira N Craig
Jeff Threlfall recently supplied new desktop PC and monitor, upgraded old laptop and transferred all data etc. Very happy with communications and service provided.
Trevor TrevorP
Jeff the owner, runs a great business.
He explained everything to me in language I could understand, being computer illiterate, kept me up to date with progress, called to clarify uncertainties on my part and provided me with an end product (computer) that is fit for purpose and not expensive. I would thoroughly recommend making use of Jeff’s expertise.
Steven Van
Jeff has provided us with friendly and expert service and advice. We totally recommend Jeff for any computer problems. Jeff has always been very prompt and courteous and is highly recommended.---Selwyn & Dorothy
Selwyn & Dorothy Netscher
Jeff was able to upgrade my hard drives and fix my Wi-Fi issues in an efficient and professional manner. He offered an effective solution in a timely manner. An all round excellent service.
Venetia Vernon
Provides excellent service and keeps you informed on repairs and servicing at a reasonable price.
Rodney Powell
Helpful and prompt repair. Lucky to find recommendations on our community group’s page otherwise would have been forced into shop prices. The worse thing about a shop, they don’t tend to want to fix but rather sell a new product. Jeff never doubted the repair and was fixed earlier than I expected. Happy to know I’m only a message or phone call away for any further issues.
Wendy Fry
I highly recommend pc sanity and Jeff. We can speak any higher of Jeff. He has been absolutely amazing in helping us with our computer problems. If you have any needs for computers, give Jeff a call or email.
Fay Tharenou
Thank you Jeff and PC Sanity for helping me to understand and complete purchase of a desktop. 5 Stars for patience, excellent customer service and affordability. Confident and happy with product!
Elizabeth Niu
Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris
Best place to get your computer or laptop repaired Jeff is the owner he is Honest Reliable and the costs are reasonable Drop off for your repairs zpC Sanity is the place to go
Danny Richardson
PC Sanity was just what I needed, New Hard Drive and Recovered Files I thought I had lost Forever, Thanks to PC Sanity I can continue my work. I would recommend this business for all you Computer problems Fast Efficient Work carried out within anyone's budget. Talk to Jeff he will solve all your problems and Business Hours to suit you.
Danny Richardson
PC Sanity is always prompt and helpful with my computer problems and keeps me operating all year. Friendly and professional service with reasonable rates for work performed.
Debbie Walters
Jeff is an absolute wizard with what he can do with computers. I took him a tortoise and he have me back a cheetah! Working on my"new" computer these last two days had been a pleasure. So quick! Definitely the man to go to for your computer needs.
Bridget Mackenzie
Jeff from PC_Sanity was very prompt, courteous and helpful with me recent computer repairs and tune up. I have no hesitation in recommending PC Sanity for all your computer repairs service and sales.
Spin Hampson
Great service offering professional advice. Affordable prices. Highly recommend PC Sanity. Will go back if we ever need IT or computer help again.
Anita Leitch
Got our pc fixed by Jeff whom was very accommodating and professional. Thanks for going above and beyond!! Highly Highly recommend 💯
Ky Walters
Thank you Jeff for helping me get my PC going again and upgrading it to run much better. Fixed in no time and I am very happy at the price. Graham.
Graham Ngarie Hansen
Jeff at PC Sanity has been very helpful with all our computer needs and questions. Because he is local you can expect quick and friendly service.
Sammy Jane
Wanted to say a huge thank you to Jeff. He helped us out with a school computer. He did all the hard work for me by doing the set up and adding all the necessary programs that we needed. Jeff also help us when we had a problem with the computer. Can highly recommend PC Sanity
Fay Tharenou
So grateful for Jeff getting me up and running again after a storm fried my laptop.
Distinction Bookkeeping
Very professional and also very patient with a novice. Ensuring I get the best advice and service, when I was purchasing a new laptop, protection for the device. Prompt and reasonably priced service. I would happily recommend to others.
Denice Reese
Very good and hassle free service of my computer needs, would recommend.
Trevor Phillips
Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up
Time & Spoons
Jeff has been my go-to man for any computer related issues for over 10 years. He is polite, professional and quietly confident in his work. It’s great to have someone local to receive support from and at the same time support local business- he is competitively priced and of course so much more accessible than the big chain stores with any follow up. I’d highly recommend him for any IT or PC issues - Jeff knows his stuff!
Antoinette Filius
Jeff gave me some free advice that solved my internet issues. That's something you don't see much of these days. I will use PC Sanity for all of my computer issues in the future.
John Amanda Gill
Advice on online passport theft
Crisetta MacLeod
scam hacker beware. trash
Elaine Ankney
Their WONDERFUL sense of humor.
Peter Giordano
Great service, advice, and value for money
Brad Johnson
Jeff is very proficient and patient with me. Every time I use his services, my computer comes back working just fine.
James Robert Turner
Jeff is helpful and provides extra phone support provided to me at no charge. I have been happy to use his services 3 times and have been happy each time with his service
Sandra Shell
Jeff, is always here to help, no problem is too big or too small. Thanks once again PC Sanity for your help. Cheers Tracee
Tracee Trammell
Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication. Would recommend Jeff to anyone!
Bec Smith
fantastic service and friendly people. I would highly recommend them for all your PC and laptop problems.. just ask them anything, they will always answer.Thank you Jeff
Chrissy A Jarvis
I bought my PC from Jeff and have had it serviced by him since. The job's done efficiently and quickly. A small cost which provides me with peace of mind.Thanks Jeff
John Chirgwin
Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️
Angie Reid
While on holidays left my computer with Jeff to do an upgrade.. this consisting of installing SSD HD, more ram and change over to Windows 10. He also gave the computer a good clean out and tune up. now everything is running very quick, like start up. downloading, transferring files etc.

He also gave me a tuition on windows 10 to get me up and running.
Thanks again Jeff for your great service over the years.
Cheers Martin
Martin Tweedie
Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.
Chris Hall
Jeff is incredibly helpful and very knowledgeable. Very professional, patient and understanding. Thoroughly recommend for anyone needing PC assistance.
Lindsay Grice
I cannot speak highly enough about the attention to detail given to me by PC Sanity in sourcing a notebook computer for me for my particular requirements. A wonderful personal service not often found in business. I am delighted with the computer.
I've now made this 5 stars for excellent purchase and service, which is the rating I intended to leave initially.
Lucy Davis-Benzoni
What can I say great service, great prices. I wouldn't buy a pc from any where else. I was blown away with how fast the pc came. Then all the software Jeff personally adds to make things run better, not to mention running through all of it so I didn't make a mistake. The system build he has on offer are well priced and the solid state drives I'm glad i listened the pc is amazingly fast 5 stars all the way.
Scott Martin
Excellent service, very knowledgeable, patient and extremely helpful.
Ailsa Ryan
Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!
Liv Alfred
Very useful! Splendid! 😀
Anne Cecilia Frank
Great service. Will definitely use again. Sorted the problem out efficiently.
Simon King
Hi Jeff, Thanks for all your help with my "imposter" and the "fake" page pretending to be me. The help that you gave was sensational and I just wanted to thank you and let you know how much I appreciated all the help - as I was way out of my depth (as a 'techie'). As a result, I have now been notified by facebook that the site did in fact violate their standards and that the page has been (once again) closed down. Fingers crossed that they do not show up yet again. Once again, thank you.
Gail Mastrowicz
Just popping in after a short absence due to my PC being with Jeff at PC Sanity – he just did some work on my puter, re-installed XP for me, cleaned up a few glitches, backed up my old files first, restored all the stuff when he finished – and I can’t believe how little it cost me compared to some!!

I also did a dumb thing trying to plug it all back in when I got home. One phone call to Jeff and a few mutual laughs and some wise instruction later, I was back on line. None of this “talk down to the dumb grandma” stuff – what a nice man he is !!

I can thoroughly recommend Jeff at PC Sanity. I live at Scarborough and for me to take my PC all the way to Rochedale, a good hour or more’s drive away says it all!!!!

Please check him out before you go any where else – you won’t be sorry!!
Yvette O
I agree Jeff does do a fantastic Job and on more than one occasion has helped us out. We have 3 children (2 with disabilities) and he caters for there needs and checks their computers for vruses and other probs at very reasonable rates.

Jeff’s prices are better than anywhere, cheap good honest and down to earth and extremely reliable.

Talks My language – I am computer illiterate,
Marie and Family
We have for some time used the services of PC Sanity for all our computer maintenance, upgrades and networking.

We have found them to be extremely efficient in dealing with our computing matters and, most importantly, very aware of the necessity of both confidentiality and discretion when, dealing with sensitive material.

I have no hesitation in recommending them to anyone who requires the services of an, experienced and innovative firm.
Bryan Thompson
Practice Manager, Eagleby Family Practice
Thanks for the follow up email Jeff, all going well. No problems to
report. Must be the good service and your preparation before delivery.
Wayne
Hi Jeff
Thanks again for your great advice.
Shelli T
I would just like to say thanks to PC Sanity for the computer help we now have a wonderful working computer for our 6 children.

Thanks again
Stew
Thank you very much for all your help, I was on the brink of insanity with this computer.
After following your advice the problem is now fixed and I can stop pulling my hair out.
You sure have chosen the right name.
Mel
I can not thank you enough, for all the time, advice, e-mails, and help that you have given me with my computer.
Tracey S.
Just wanted to say a sincere Thank You for your help & fix-up suggestions with my PC. It seems to have speeded things up and running a lot smoother now. I couldnt figure out what the problem was. The registry clean-up helped too as it seems a lot more stable now. I totally recommend Jeffs services should anyone need any PC help. It’s good to know we have someone we can turn to.

Jeff I’ll definitely keep you in mind if I’m shopping around for a new PC mate.
Luke
I highly recommend Jeff from PC Sanity.

He provides prompt, reliable, affordable service, with a smile:).

He keeps our computers running for our business with prompt, friendly service
Tracy Frei
Thanks Jeff. Super helpful explaining things to me. Patient while I discussed things with my partner and super quick with responses to questions/comments and the (new) machine once all decided. Love your work.
Chel and Phil
Thanks to Jeff at PC Sanity for all the time spent ironing out the problems with my computer.
A generous, gentle, patient man who has captured the spirit of Freecycle.
My personal thanks to you Jeff.
Janet M
Thank you very much
Rose
Jeff helped me recently with some computer problems and what I appreciated most was he didn’t treat me like a dill but explained things in simple language fixed the problem and was reasonably priced as well. I would definitely use him again.

Thank you Jeff.
Brian Rose
Dear Jeff,

Thanks, very much for your help!!

It was much appreciated.

The computer is working well, thanks to you!!
George K
Hi Jeff, sorry about the no response.

We took your advise and have discovered that the computer is stuffed.
It needs to be upgraded anyway.

Thank you for your help.
John & Liz
Dear Jeff

Thanks Jeff for the very prompt computer advise you gave

You gave me the information I needed to make me realise that I had not installed a program completely. Now I can listen to the radio etc by using Windows media player.

Also you helped confirm my suspicions about my phone service provider. I want to disconnect my landline and want to keep my broadband connection.

I keep getting conflicting stories about the broadband being able to operate.

Yes that extra $ is what they are after.

I am still very surprised that you responded so promptly and gave me the advise I needed to check what I had installed on my computer. Better still no jargon that I had to interpret.

Best of luck with yoru business. With quality of customer service, you deserve to prosper.

Once again thanks for all the help you were able to offer.
Pam L
Thank-You Jeff for all your efforts,
The service that you provide is second to none and your attitude to the novice was very special to me.
Any other work that I need I hope you will be able to help again.
I will pass your details on to my friends.

A Big Thank-You Jeff.
Trevor B
Thanks for your follow up email and yes all is great.
David
Hi All,
I just thought i’d pop in and say what a great job Jeff does.
He has helped me out on more than one occasion, saving me grief, money and hair!

Off all the times he has sorted out a system for me, the majority of the work was done gratis … I have only had to pay him for one major job and when I got the bill I had to pinch myself.

Jeff speaks to you in a language you can understand, unlike the majotiry of snot nosed no-it-all’s that would rather confuse the hell out of you than help. His service is top notch and he has the education to back it up.

For what it’s worth, I give him my official TWO THUMBS UP!
Drew
I would like to thank jeff from pc sanity for all the wonderful help that he has given me to get rid of some nasty problems from my pc.

Here's hoping a big bag full of good karma is on its way to you.
Fran
We are very happy. Thank you. Should have upgraded ages ago! Have a great day
Sue
We recently purchased a new PC with upgrades to Windows 7 and Office 2013 from Jeff at PC Sanity. Jeff installed only the programs we required and transferred our files. Jeff came to our home and installed the new PC including connecting our printer,which saved us a lot of stress. Jeff has been most helpful since, we have emailed him with questions and he has always replied promptly with a simple answer. We would certainly recommend his service.
Colin & Joyce
PC Sanity have solved my PC problems in an efficient and friendly manner. The cost was very reasonable.
Ray
All is working very well and I am very happy with the new computer. I will
definitely be straight back to you when I renew my trend security (which I think isn’t until Jan 2011)
Thanks a lot for all your help
Helen
I must say a BIG Thank you for helping me to sort out my computer recently.

As we needed to do a full reboot of my system, you were thorough in backing up all my files as we have our own business we had a lot of information on our system.

After you had finished I had almost a brand new system that worked absolutely fantastically. So once again your expertise and low affordable costs were greatly appreciated.
Tracee Trammell
GoEnterprises Pty Ltd
Many thanks for the service with the new computer – trouble free purchase!
Beverley
Our computer is running great guns since you serviced it in January Thank you very much.
Louise N
Yes I am fully enjoying the new PC you sold me.

Thank you very much
Serena C
Thank you for your great service. The PC has been running well. That is a sensational price for a video card – much appreciated.
Jeff A.
Hello,
I wish to thank Jeff at PC Sanity – I have had a big problem with my computer just dropping out on the internet. I could connect ok, but within a few minutes it would just drop out. This was very frustrating and if i could have threw the computer out my window behind me i would have several times (luckily for the security screens)

Jeff spent quite some time working on the computer and it is now working remarkably better, in fact i dont remember it working this well.

No longer does it drop out, and i have been able to also do other bits and pieces that i could not do before.

Again a big thanks for working on the computer and also explaining to me about how things work.

PC Sanity surely gave me my sanity back.
Kate
Top business, top bloke, honest, affordable and reliable – what more could anyone WANT?
Margaret R
Hi PC Sanity, thank you so much for fixing my laptop. (Yes, the fingerprint scanner still works.)
Great service and a brilliant price. I will recommend you to everyone.
Colleen
Thank you for your e-mail everything is working well. The new computer is soooo much easier to use and is so much faster.
Margo & Annie
A huge thankyou to Jeff form PC Sanity for all the time he took trying to sort out a computer problem we have. He certainly taught me a few things about my computer which I didn’t know.

If anyone is ever in need of someone to help them with computer problems I would have no hesitation in recommending Jeff.

Thanks again Jeff
Karen
We would like to send our appreciation for the help we received fixing our computer. It is so frustrating when you have tried everything and still can not get the computer to work. Amazingly it is a miracle when we, as mature age people can use the computer for our simple needs. There is nothing worse than trying to live in this modern age with things breaking down.
D & J Sharp
For the help getting my sons internet access up and running again. He is one ecstatic kid tonight 🙂
Sol1
A great big thank you to Jeff for helping me get rid of a nasty trojan on my computer.

After numerous emails back and forth my gremlin is gone!!!!! So guys if you need help he is more than willing to supply it and in a language even I can understand. LOL

Once again Thank you Jeff for your unselfish efforts. You are a really nice bloke.
Nina
I just wanted to say a huge thank you to Jeff from PC Sanity who spent many hours helping us to resolve a problem with our PC and helped to restore my sanity.

He stayed with us the distance.

If you have a problem with your PC, try contacting Jeff before pulling all your hair out.
Melissa
THANK YOU !!! You are awesome i was dreading spending hours on hold then speaking to sumone i couldnt understand to ask that. thanks worked n i’m up n running 🙂

i’m very happy, have a wonderful day!
Tammy
Thank you so much Jeff. The kids and I really appreciate you fixing our computer, you saved me an absolute fortune. If there is any more problems I will give you a call.

The other problem has been fixed.
Lozza
Hi Jeff

Thanks for the follow-up!

Just to confirm that I am very happy with the computer & your service in setting things up.

At this stage all is OK & I do not have any questions.
Ian
We would like to thank Jeff and thoroughly recommend him to anyone with any computer issues, his help has been absolutely invaluable. Jeff is studying for his Diploma in I.T. Network Engineering, and needs all the assistance he can get to acquire new clients without resorting to expensive advertising.

If you or someone you know needs computer assistance, please tell your friends, neighbours and relatives about PC Sanity as he relies on word of mouth as his (main) form of advertising. And although he specializes in PC support for novice and mature age users – we are neither novices or mature age, and still learnt a great deal from him.
Hall
Thanks very much Jeff, He came over this morning and helped me network my PC’s.

It is something that has been had me tearing my hair out for weeks. It took him over 2hrs to get everything right (I was amazed that he was happy to spend that much time here) but it is all working extremely well now.

The kids are over the moon , now they can play their Dora the explorer games !

Thanks again Jeff , your a real life (and hair) saver.
Drew and Family
Many Thanks to Jeff at PC Sanity, for his patience and help in getting my computer back and running and "my sanity" reinstalled once again.
Chery
Thankyou jeff for helping us with our computer greatly appreciated was your time and effort.
It is wonderful to have computer set up the way it is now, thankyou.
Marie
Jeff is totally brilliant in looking after the local area's needs in all things computery - will even provide advice and remote access assistance and is 100% totally trustworthy. Have been going to him for many, MANY years! A wonderfully professional and patient man, with an awesome sense of humour. I highly recommend PC_Sanity for new purchases and set-up, then your ongoing yearly servicing to ensure your machines keep running perfectly. Please ignore any bad reviews, as he is definitely deserving of a 5 star rating - it looks like Facebook trolls have been attacking this business, without even being actual clients. Jeff has never let me down - one of the world's good guys.
Kira N Craig
Jeff Threlfall recently supplied new desktop PC and monitor, upgraded old laptop and transferred all data etc. Very happy with communications and service provided.
Trevor TrevorP
Jeff the owner, runs a great business.
He explained everything to me in language I could understand, being computer illiterate, kept me up to date with progress, called to clarify uncertainties on my part and provided me with an end product (computer) that is fit for purpose and not expensive. I would thoroughly recommend making use of Jeff’s expertise.
Steven Van
Jeff has provided us with friendly and expert service and advice. We totally recommend Jeff for any computer problems. Jeff has always been very prompt and courteous and is highly recommended.---Selwyn & Dorothy
Selwyn & Dorothy Netscher
Jeff was able to upgrade my hard drives and fix my Wi-Fi issues in an efficient and professional manner. He offered an effective solution in a timely manner. An all round excellent service.
Venetia Vernon
Provides excellent service and keeps you informed on repairs and servicing at a reasonable price.
Rodney Powell
Helpful and prompt repair. Lucky to find recommendations on our community group’s page otherwise would have been forced into shop prices. The worse thing about a shop, they don’t tend to want to fix but rather sell a new product. Jeff never doubted the repair and was fixed earlier than I expected. Happy to know I’m only a message or phone call away for any further issues.
Wendy Fry
I highly recommend pc sanity and Jeff. We can speak any higher of Jeff. He has been absolutely amazing in helping us with our computer problems. If you have any needs for computers, give Jeff a call or email.
Fay Tharenou
Thank you Jeff and PC Sanity for helping me to understand and complete purchase of a desktop. 5 Stars for patience, excellent customer service and affordability. Confident and happy with product!
Elizabeth Niu
Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris
Best place to get your computer or laptop repaired Jeff is the owner he is Honest Reliable and the costs are reasonable Drop off for your repairs zpC Sanity is the place to go
Danny Richardson
PC Sanity was just what I needed, New Hard Drive and Recovered Files I thought I had lost Forever, Thanks to PC Sanity I can continue my work. I would recommend this business for all you Computer problems Fast Efficient Work carried out within anyone's budget. Talk to Jeff he will solve all your problems and Business Hours to suit you.
Danny Richardson
PC Sanity is always prompt and helpful with my computer problems and keeps me operating all year. Friendly and professional service with reasonable rates for work performed.
Debbie Walters
Jeff is an absolute wizard with what he can do with computers. I took him a tortoise and he have me back a cheetah! Working on my"new" computer these last two days had been a pleasure. So quick! Definitely the man to go to for your computer needs.
Bridget Mackenzie
Jeff from PC_Sanity was very prompt, courteous and helpful with me recent computer repairs and tune up. I have no hesitation in recommending PC Sanity for all your computer repairs service and sales.
Spin Hampson
Great service offering professional advice. Affordable prices. Highly recommend PC Sanity. Will go back if we ever need IT or computer help again.
Anita Leitch
Got our pc fixed by Jeff whom was very accommodating and professional. Thanks for going above and beyond!! Highly Highly recommend 💯
Ky Walters
Thank you Jeff for helping me get my PC going again and upgrading it to run much better. Fixed in no time and I am very happy at the price. Graham.
Graham Ngarie Hansen
Jeff at PC Sanity has been very helpful with all our computer needs and questions. Because he is local you can expect quick and friendly service.
Sammy Jane
Wanted to say a huge thank you to Jeff. He helped us out with a school computer. He did all the hard work for me by doing the set up and adding all the necessary programs that we needed. Jeff also help us when we had a problem with the computer. Can highly recommend PC Sanity
Fay Tharenou
So grateful for Jeff getting me up and running again after a storm fried my laptop.
Distinction Bookkeeping
Very professional and also very patient with a novice. Ensuring I get the best advice and service, when I was purchasing a new laptop, protection for the device. Prompt and reasonably priced service. I would happily recommend to others.
Denice Reese
Very good and hassle free service of my computer needs, would recommend.
Trevor Phillips
Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up
Time & Spoons
Jeff has been my go-to man for any computer related issues for over 10 years. He is polite, professional and quietly confident in his work. It’s great to have someone local to receive support from and at the same time support local business- he is competitively priced and of course so much more accessible than the big chain stores with any follow up. I’d highly recommend him for any IT or PC issues - Jeff knows his stuff!
Antoinette Filius
Jeff gave me some free advice that solved my internet issues. That's something you don't see much of these days. I will use PC Sanity for all of my computer issues in the future.
John Amanda Gill
Advice on online passport theft
Crisetta MacLeod
scam hacker beware. trash
Elaine Ankney
Their WONDERFUL sense of humor.
Peter Giordano
Great service, advice, and value for money
Brad Johnson
Jeff is very proficient and patient with me. Every time I use his services, my computer comes back working just fine.
James Robert Turner
Jeff is helpful and provides extra phone support provided to me at no charge. I have been happy to use his services 3 times and have been happy each time with his service
Sandra Shell
Jeff, is always here to help, no problem is too big or too small. Thanks once again PC Sanity for your help. Cheers Tracee
Tracee Trammell
Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication. Would recommend Jeff to anyone!
Bec Smith
fantastic service and friendly people. I would highly recommend them for all your PC and laptop problems.. just ask them anything, they will always answer.Thank you Jeff
Chrissy A Jarvis
I bought my PC from Jeff and have had it serviced by him since. The job's done efficiently and quickly. A small cost which provides me with peace of mind.Thanks Jeff
John Chirgwin
Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️
Angie Reid
While on holidays left my computer with Jeff to do an upgrade.. this consisting of installing SSD HD, more ram and change over to Windows 10. He also gave the computer a good clean out and tune up. now everything is running very quick, like start up. downloading, transferring files etc.

He also gave me a tuition on windows 10 to get me up and running.
Thanks again Jeff for your great service over the years.
Cheers Martin
Martin Tweedie
Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.
Chris Hall
Jeff is incredibly helpful and very knowledgeable. Very professional, patient and understanding. Thoroughly recommend for anyone needing PC assistance.
Lindsay Grice
I cannot speak highly enough about the attention to detail given to me by PC Sanity in sourcing a notebook computer for me for my particular requirements. A wonderful personal service not often found in business. I am delighted with the computer.
I've now made this 5 stars for excellent purchase and service, which is the rating I intended to leave initially.
Lucy Davis-Benzoni
What can I say great service, great prices. I wouldn't buy a pc from any where else. I was blown away with how fast the pc came. Then all the software Jeff personally adds to make things run better, not to mention running through all of it so I didn't make a mistake. The system build he has on offer are well priced and the solid state drives I'm glad i listened the pc is amazingly fast 5 stars all the way.
Scott Martin
Excellent service, very knowledgeable, patient and extremely helpful.
Ailsa Ryan
Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!
Liv Alfred
Very useful! Splendid! 😀
Anne Cecilia Frank
Great service. Will definitely use again. Sorted the problem out efficiently.
Simon King
Hi Jeff, Thanks for all your help with my "imposter" and the "fake" page pretending to be me. The help that you gave was sensational and I just wanted to thank you and let you know how much I appreciated all the help - as I was way out of my depth (as a 'techie'). As a result, I have now been notified by facebook that the site did in fact violate their standards and that the page has been (once again) closed down. Fingers crossed that they do not show up yet again. Once again, thank you.
Gail Mastrowicz
Just popping in after a short absence due to my PC being with Jeff at PC Sanity – he just did some work on my puter, re-installed XP for me, cleaned up a few glitches, backed up my old files first, restored all the stuff when he finished – and I can’t believe how little it cost me compared to some!!

I also did a dumb thing trying to plug it all back in when I got home. One phone call to Jeff and a few mutual laughs and some wise instruction later, I was back on line. None of this “talk down to the dumb grandma” stuff – what a nice man he is !!

I can thoroughly recommend Jeff at PC Sanity. I live at Scarborough and for me to take my PC all the way to Rochedale, a good hour or more’s drive away says it all!!!!

Please check him out before you go any where else – you won’t be sorry!!
Yvette O
I agree Jeff does do a fantastic Job and on more than one occasion has helped us out. We have 3 children (2 with disabilities) and he caters for there needs and checks their computers for vruses and other probs at very reasonable rates.

Jeff’s prices are better than anywhere, cheap good honest and down to earth and extremely reliable.

Talks My language – I am computer illiterate,
Marie and Family
We have for some time used the services of PC Sanity for all our computer maintenance, upgrades and networking.

We have found them to be extremely efficient in dealing with our computing matters and, most importantly, very aware of the necessity of both confidentiality and discretion when, dealing with sensitive material.

I have no hesitation in recommending them to anyone who requires the services of an, experienced and innovative firm.
Bryan Thompson
Practice Manager, Eagleby Family Practice
Jeff helped me recently with some computer problems and what I appreciated most was he didn’t treat me like a dill but explained things in simple language fixed the problem and was reasonably priced as well. I would definitely use him again.

Thank you Jeff.
Brian Rose
Thankyou jeff for helping us with our computer greatly appreciated was your time and effort.
It is wonderful to have computer set up the way it is now, thankyou.
Marie
Hi Jeff

Thanks for the follow-up!

Just to confirm that I am very happy with the computer & your service in setting things up.

At this stage all is OK & I do not have any questions.
Ian
Yes I am fully enjoying the new PC you sold me.

Thank you very much
Serena C
I can not thank you enough, for all the time, advice, e-mails, and help that you have given me with my computer.
Tracey S.
We would like to send our appreciation for the help we received fixing our computer. It is so frustrating when you have tried everything and still can not get the computer to work. Amazingly it is a miracle when we, as mature age people can use the computer for our simple needs. There is nothing worse than trying to live in this modern age with things breaking down.
D & J Sharp
Thank you for your great service. The PC has been running well. That is a sensational price for a video card – much appreciated.
Jeff A.
Thank you very much for all your help, I was on the brink of insanity with this computer.
After following your advice the problem is now fixed and I can stop pulling my hair out.
You sure have chosen the right name.
Mel
A huge thankyou to Jeff form PC Sanity for all the time he took trying to sort out a computer problem we have. He certainly taught me a few things about my computer which I didn’t know.

If anyone is ever in need of someone to help them with computer problems I would have no hesitation in recommending Jeff.

Thanks again Jeff
Karen
For the help getting my sons internet access up and running again. He is one ecstatic kid tonight 🙂
Sol1
Dear Jeff

Thanks Jeff for the very prompt computer advise you gave

You gave me the information I needed to make me realise that I had not installed a program completely. Now I can listen to the radio etc by using Windows media player.

Also you helped confirm my suspicions about my phone service provider. I want to disconnect my landline and want to keep my broadband connection.

I keep getting conflicting stories about the broadband being able to operate.

Yes that extra $ is what they are after.

I am still very surprised that you responded so promptly and gave me the advise I needed to check what I had installed on my computer. Better still no jargon that I had to interpret.

Best of luck with yoru business. With quality of customer service, you deserve to prosper.

Once again thanks for all the help you were able to offer.
Pam L
We recently purchased a new PC with upgrades to Windows 7 and Office 2013 from Jeff at PC Sanity. Jeff installed only the programs we required and transferred our files. Jeff came to our home and installed the new PC including connecting our printer,which saved us a lot of stress. Jeff has been most helpful since, we have emailed him with questions and he has always replied promptly with a simple answer. We would certainly recommend his service.
Colin & Joyce
Hi All,
I just thought i’d pop in and say what a great job Jeff does.
He has helped me out on more than one occasion, saving me grief, money and hair!

Off all the times he has sorted out a system for me, the majority of the work was done gratis … I have only had to pay him for one major job and when I got the bill I had to pinch myself.

Jeff speaks to you in a language you can understand, unlike the majotiry of snot nosed no-it-all’s that would rather confuse the hell out of you than help. His service is top notch and he has the education to back it up.

For what it’s worth, I give him my official TWO THUMBS UP!
Drew
Thanks to Jeff at PC Sanity for all the time spent ironing out the problems with my computer.
A generous, gentle, patient man who has captured the spirit of Freecycle.
My personal thanks to you Jeff.
Janet M
Dear Jeff,

Thanks, very much for your help!!

It was much appreciated.

The computer is working well, thanks to you!!
George K
I would like to thank jeff from pc sanity for all the wonderful help that he has given me to get rid of some nasty problems from my pc.

Here's hoping a big bag full of good karma is on its way to you.
Fran
Thank you for your e-mail everything is working well. The new computer is soooo much easier to use and is so much faster.
Margo & Annie
Just wanted to say a sincere Thank You for your help & fix-up suggestions with my PC. It seems to have speeded things up and running a lot smoother now. I couldnt figure out what the problem was. The registry clean-up helped too as it seems a lot more stable now. I totally recommend Jeffs services should anyone need any PC help. It’s good to know we have someone we can turn to.

Jeff I’ll definitely keep you in mind if I’m shopping around for a new PC mate.
Luke
I highly recommend Jeff from PC Sanity.

He provides prompt, reliable, affordable service, with a smile:).

He keeps our computers running for our business with prompt, friendly service
Tracy Frei
Thanks Jeff. Super helpful explaining things to me. Patient while I discussed things with my partner and super quick with responses to questions/comments and the (new) machine once all decided. Love your work.
Chel and Phil
Thank-You Jeff for all your efforts,
The service that you provide is second to none and your attitude to the novice was very special to me.
Any other work that I need I hope you will be able to help again.
I will pass your details on to my friends.

A Big Thank-You Jeff.
Trevor B
Hello,
I wish to thank Jeff at PC Sanity – I have had a big problem with my computer just dropping out on the internet. I could connect ok, but within a few minutes it would just drop out. This was very frustrating and if i could have threw the computer out my window behind me i would have several times (luckily for the security screens)

Jeff spent quite some time working on the computer and it is now working remarkably better, in fact i dont remember it working this well.

No longer does it drop out, and i have been able to also do other bits and pieces that i could not do before.

Again a big thanks for working on the computer and also explaining to me about how things work.

PC Sanity surely gave me my sanity back.
Kate
We are very happy. Thank you. Should have upgraded ages ago! Have a great day
Sue
Top business, top bloke, honest, affordable and reliable – what more could anyone WANT?
Margaret R
Our computer is running great guns since you serviced it in January Thank you very much.
Louise N
We would like to thank Jeff and thoroughly recommend him to anyone with any computer issues, his help has been absolutely invaluable. Jeff is studying for his Diploma in I.T. Network Engineering, and needs all the assistance he can get to acquire new clients without resorting to expensive advertising.

If you or someone you know needs computer assistance, please tell your friends, neighbours and relatives about PC Sanity as he relies on word of mouth as his (main) form of advertising. And although he specializes in PC support for novice and mature age users – we are neither novices or mature age, and still learnt a great deal from him.
Hall
Hi Jeff, sorry about the no response.

We took your advise and have discovered that the computer is stuffed.
It needs to be upgraded anyway.

Thank you for your help.
John & Liz
I just wanted to say a huge thank you to Jeff from PC Sanity who spent many hours helping us to resolve a problem with our PC and helped to restore my sanity.

He stayed with us the distance.

If you have a problem with your PC, try contacting Jeff before pulling all your hair out.
Melissa
Many thanks for the service with the new computer – trouble free purchase!
Beverley
Thanks for your follow up email and yes all is great.
David
Thanks very much Jeff, He came over this morning and helped me network my PC’s.

It is something that has been had me tearing my hair out for weeks. It took him over 2hrs to get everything right (I was amazed that he was happy to spend that much time here) but it is all working extremely well now.

The kids are over the moon , now they can play their Dora the explorer games !

Thanks again Jeff , your a real life (and hair) saver.
Drew and Family
THANK YOU !!! You are awesome i was dreading spending hours on hold then speaking to sumone i couldnt understand to ask that. thanks worked n i’m up n running 🙂

i’m very happy, have a wonderful day!
Tammy
Hi Jeff
Thanks again for your great advice.
Shelli T
All is working very well and I am very happy with the new computer. I will
definitely be straight back to you when I renew my trend security (which I think isn’t until Jan 2011)
Thanks a lot for all your help
Helen
Thank you so much Jeff. The kids and I really appreciate you fixing our computer, you saved me an absolute fortune. If there is any more problems I will give you a call.

The other problem has been fixed.
Lozza
PC Sanity have solved my PC problems in an efficient and friendly manner. The cost was very reasonable.
Ray
Many Thanks to Jeff at PC Sanity, for his patience and help in getting my computer back and running and "my sanity" reinstalled once again.
Chery
Thanks for the follow up email Jeff, all going well. No problems to
report. Must be the good service and your preparation before delivery.
Wayne
A great big thank you to Jeff for helping me get rid of a nasty trojan on my computer.

After numerous emails back and forth my gremlin is gone!!!!! So guys if you need help he is more than willing to supply it and in a language even I can understand. LOL

Once again Thank you Jeff for your unselfish efforts. You are a really nice bloke.
Nina
I would just like to say thanks to PC Sanity for the computer help we now have a wonderful working computer for our 6 children.

Thanks again
Stew
Thank you very much
Rose
Hi PC Sanity, thank you so much for fixing my laptop. (Yes, the fingerprint scanner still works.)
Great service and a brilliant price. I will recommend you to everyone.
Colleen
I must say a BIG Thank you for helping me to sort out my computer recently.

As we needed to do a full reboot of my system, you were thorough in backing up all my files as we have our own business we had a lot of information on our system.

After you had finished I had almost a brand new system that worked absolutely fantastically. So once again your expertise and low affordable costs were greatly appreciated.
Tracee Trammell
GoEnterprises Pty Ltd

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