PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

With this HOT weather, you do not want your PC Tower or Laptop to overheat! Too much fluff & dust can cause your CPU (Central Processor Unit) to overheat. In a PC, there are also fans to be cleared.
The small cost of having your PC serviced far outweighs the potential damage that could be caused due to overheating. These pics are a small sample of some of the computers we've cleaned last year.
Depending on the state of your PC, these are some of the functions/tests carried out during a service (tune-up):
 Deleting unnecessary/invalid/junk/temporary files
 Uninstalling adware/junkware
 Disabling or removing unnecessary/invalid Startup entries
 Updating software & updating drivers
 Scanning for any hidden malicious files
 Scanning for corrupt Windows System files
 Fixing Registry problems
 Testing your SSD (Solid State Drive) including lifespan
 Testing your RAM (memory)
 Performing a physical clean of the inside of the PC or Laptop, especially CPU heatsink & vents (will allow your CPU to run cooler)
Contact Jeff at PC Sanity Mob 0409 341 532 to discuss or arrange your service.
... See MoreSee Less

4 days ago
With this HOT weather, you do not want your PC Tower or Laptop to overheat! Too much fluff & dust can cause your CPU (Central Processor Unit) to overheat. In a PC, there are also fans to be cleared.
The small cost of having your PC serviced far outweighs the potential damage that could be caused due to overheating. These pics are a small sample of some of the computers weve cleaned last year.
Depending on the state of your PC, these are some of the functions/tests carried out during a service (tune-up):
 Deleting unnecessary/invalid/junk/temporary files
 Uninstalling adware/junkware 
 Disabling or removing unnecessary/invalid Startup entries 
 Updating software & updating drivers 
 Scanning for any hidden malicious files 
 Scanning for corrupt Windows System files 
 Fixing Registry problems
 Testing your SSD (Solid State Drive) including lifespan
 Testing your RAM (memory)
 Performing a physical clean of the inside of the PC or Laptop, especially CPU heatsink & vents (will allow your CPU to run cooler)
Contact Jeff at PC Sanity Mob 0409 341 532 to discuss or arrange your service.Image attachmentImage attachment+3Image attachment

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5 days ago
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Two thumbs up for AI's attempt😆 ... See MoreSee Less

6 days ago
Two thumbs up for AIs attempt😆Image attachment

I've been selling & personally using Trend Micro for 19 years. When I first started my IT business 20 years ago, the product was called PC-Cillin. Currently, I sell & install Trend Micro to about 250 customers each year. ... See MoreSee Less

6 days ago
Ive been selling & personally using Trend Micro for 19 years. When I first started my IT business 20 years ago, the product was called PC-Cillin. Currently, I sell & install Trend Micro to about 250 customers each year.Image attachmentImage attachment+2Image attachment

😆 ... See MoreSee Less

1 week ago
😆

Someone will be "out to get you".😧 ... See MoreSee Less

1 week ago
Someone will be out to get you.😧
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Reviews

Jeff was able to upgrade my hard drives and fix my Wi-Fi issues in an efficient and professional manner. He offered an effective solution in a timely manner. An all round excellent service.
Venetia Vernon
Thank you Jeff for helping me get my PC going again and upgrading it to run much better. Fixed in no time and I am very happy at the price. Graham.
Graham Ngarie Hansen
Highly recommend Jeff, we have been dealing with him for a few years now,and he is so patient,helpful,thorough and informative. Great service.
Lynda Talmage
Thank-You Jeff for all your efforts,
The service that you provide is second to none and your attitude to the novice was very special to me.
Any other work that I need I hope you will be able to help again.
I will pass your details on to my friends.

A Big Thank-You Jeff.
Trevor B
Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️
Angie Reid
I seriously dont know why I have never given Jeff a review, apologies 🙏🏼 I have used Pc Sanity for so many years, nobody touches our computers except Jeff! I would give him 10 stars if I could !! Beautiful man that does incredible work! Very trustworthy & always gives the best & honest opinion on what you need to suit your business needs or home use! Jeff is your man!! Sooo appreciate what you do & have done for us over the years !!
Angie Reid
Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up
Gillian Diggins
We would like to thank Jeff and thoroughly recommend him to anyone with any computer issues, his help has been absolutely invaluable. Jeff is studying for his Diploma in I.T. Network Engineering, and needs all the assistance he can get to acquire new clients without resorting to expensive advertising.

If you or someone you know needs computer assistance, please tell your friends, neighbours and relatives about PC Sanity as he relies on word of mouth as his (main) form of advertising. And although he specializes in PC support for novice and mature age users – we are neither novices or mature age, and still learnt a great deal from him.
Hall