PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

I decided to create a ChatGPT image of me at work. What do you think? ... See MoreSee Less

18 hours ago
I decided to create a ChatGPT image of me at work. What do you think?

Windows 11 Start Menu update divides users. If you've received that update, do you like it? ... See MoreSee Less

19 hours ago
Windows 11 Start Menu update divides users. If youve received that update, do you like it?

🤔 ... See MoreSee Less

1 day ago
🤔Image attachment

Fake CAPTCHA pages are tricking users into installing malware:
Similar to another CAPTCHA attack from last year, users are prompted to press the Windows key + R shortcut (which launches the Windows Run prompt), followed by Ctrl + V (which pastes a malicious command into the Run prompt), and then Enter (which runs the malicious command).

What ends up happening is that the fake CAPTCHA page loads a PowerShell command into your Windows clipboard, which is then executed when you follow the instructions. That PowerShell command downloads malware without you noticing.

This new attack can be used to access login information for web browsers, Outlook, Steam accounts, and cryptocurrency wallets, among other things.
www.pcworld.com/article/3064819/fake-captcha-pages-are-tricking-users-into-installing-malware.htm...
... See MoreSee Less

1 day ago
Fake CAPTCHA pages are tricking users into installing malware:
Similar to another CAPTCHA attack from last year, users are prompted to press the Windows key + R shortcut (which launches the Windows Run prompt), followed by Ctrl + V (which pastes a malicious command into the Run prompt), and then Enter (which runs the malicious command). 

What ends up happening is that the fake CAPTCHA page loads a PowerShell command into your Windows clipboard, which is then executed when you follow the instructions. That PowerShell command downloads malware without you noticing.

This new attack can be used to access login information for web browsers, Outlook, Steam accounts, and cryptocurrency wallets, among other things.
https://www.pcworld.com/article/3064819/fake-captcha-pages-are-tricking-users-into-installing-malware.html?fbclid=IwY2xjawQDIdtleHRuA2FlbQIxMQBzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEezRO-0vrDKXsOt4yZtXBKeVStbRv_ISeM2YFa71HH_0zvwZ4CJH1PDmhTHL8_aem_jrDPPa7rSkwahwjtkLOpFQ

PC Sanity in Rochedale South is your local novice-friendly computer supplier and repairer since 2006.
Check out these Asus laptop specials now. See attached.

If you're after something different, our wholesalers stock a large range of all brands & types of Laptops & Desktop PCs including custom-built PCs - contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google "PC Sanity" to see our Google Reviews
... See MoreSee Less

1 day ago
PC Sanity in Rochedale South is your local novice-friendly computer supplier and repairer since 2006.
Check out these Asus laptop specials now. See attached.

If youre after something different, our wholesalers stock a large range of all brands & types of Laptops & Desktop PCs including custom-built PCs - contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: https://pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google PC Sanity to see our Google Reviews

I think we're past that point now! ... See MoreSee Less

2 days ago
I think were past that point now!
Load more

Reviews

Hi Jeff

Thanks for the follow-up!

Just to confirm that I am very happy with the computer & your service in setting things up.

At this stage all is OK & I do not have any questions.
Ian
Jeff helped me recently with some computer problems and what I appreciated most was he didn’t treat me like a dill but explained things in simple language fixed the problem and was reasonably priced as well. I would definitely use him again.

Thank you Jeff.
Brian Rose
Jeff from PC Sanity looked after my computer when I lived in Brisbane. I always had very friendly efficient service from him and would recommend his services.
Heather King
I’ve never ever used this company just like the fool who’s been giving the company one star reviews to ruin their excellent feedback. I do appreciate all of the advice they post regularly though.
Steve P
Jeff was able to upgrade my hard drives and fix my Wi-Fi issues in an efficient and professional manner. He offered an effective solution in a timely manner. An all round excellent service.
Venetia Vernon
PC Sanity have served our family computer needs, repairs and new PCs for several years and we are extremely happy with the company. They have always accommodated our needs and have been exceptionally good especially where we are not very IT literate. They gone out of their way to overcome any computer problem for us and we can highly recommend them.
Carolyn Cerezo
Hi Jeff, sorry about the no response.

We took your advise and have discovered that the computer is stuffed.
It needs to be upgraded anyway.

Thank you for your help.
John & Liz
We would like to thank Jeff and thoroughly recommend him to anyone with any computer issues, his help has been absolutely invaluable. Jeff is studying for his Diploma in I.T. Network Engineering, and needs all the assistance he can get to acquire new clients without resorting to expensive advertising.

If you or someone you know needs computer assistance, please tell your friends, neighbours and relatives about PC Sanity as he relies on word of mouth as his (main) form of advertising. And although he specializes in PC support for novice and mature age users – we are neither novices or mature age, and still learnt a great deal from him.
Hall