PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

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2 days ago
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1 week ago
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Windows 11 Finally Fixed Taskbar Positioning to allow a movable and resizable Taskbar plus more:
Microsoft is rolling this out now.
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1 week ago
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0 CommentsComment on Facebook

Google Chrome’s silent 4GB AI download problem:
Wondering why your free storage space is becoming less?
Second pic shows the full file path on my PC.
Tech companies need to stop treating silent deployment as an acceptable practice. Your device is yours. The storage is yours. The bandwidth is yours. And the electricity bill is yours.

What happened to asking for permission? And when you remove it, you want it gone permanently—not automatic reinstallation!
www.malwarebytes.com/blog/news/2026/05/google-chromes-silent-4gb-ai-download-problem
... See MoreSee Less

2 weeks ago
Google Chrome’s silent 4GB AI download problem:
Wondering why your free storage space is becoming less?
Second pic shows the full file path on my PC.
Tech companies need to stop treating silent deployment as an acceptable practice. Your device is yours. The storage is yours. The bandwidth is yours. And the electricity bill is yours.

What happened to asking for permission? And when you remove it, you want it gone permanently—not automatic reinstallation!
https://www.malwarebytes.com/blog/news/2026/05/google-chromes-silent-4gb-ai-download-problemImage attachment

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2 weeks ago
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That explains why my PC turns off then back on by itself!😉😁 ... See MoreSee Less

2 weeks ago
That explains why my PC turns off then back on by itself!😉😁
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Reviews

Jeff has taken care of our two computers and we were very happy with the excellent service. He was prompt, efficient and explained everything in easy to understand terms. We highly recommend PC Sanity.
Peter Allen
Dear Jeff

Thanks Jeff for the very prompt computer advise you gave

You gave me the information I needed to make me realise that I had not installed a program completely. Now I can listen to the radio etc by using Windows media player.

Also you helped confirm my suspicions about my phone service provider. I want to disconnect my landline and want to keep my broadband connection.

I keep getting conflicting stories about the broadband being able to operate.

Yes that extra $ is what they are after.

I am still very surprised that you responded so promptly and gave me the advise I needed to check what I had installed on my computer. Better still no jargon that I had to interpret.

Best of luck with yoru business. With quality of customer service, you deserve to prosper.

Once again thanks for all the help you were able to offer.
Pam L
Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris
I’ve never ever used this company just like the fool who’s been giving the company one star reviews to ruin their excellent feedback. I do appreciate all of the advice they post regularly though.
Steve P
Thank you so much Jeff. The kids and I really appreciate you fixing our computer, you saved me an absolute fortune. If there is any more problems I will give you a call.

The other problem has been fixed.
Lozza
Hello,
I wish to thank Jeff at PC Sanity – I have had a big problem with my computer just dropping out on the internet. I could connect ok, but within a few minutes it would just drop out. This was very frustrating and if i could have threw the computer out my window behind me i would have several times (luckily for the security screens)

Jeff spent quite some time working on the computer and it is now working remarkably better, in fact i dont remember it working this well.

No longer does it drop out, and i have been able to also do other bits and pieces that i could not do before.

Again a big thanks for working on the computer and also explaining to me about how things work.

PC Sanity surely gave me my sanity back.
Kate
Jeff from PC_Sanity was very prompt, courteous and helpful with me recent computer repairs and tune up. I have no hesitation in recommending PC Sanity for all your computer repairs service and sales.
Spin Hampson
I have used PC SANITY for a number of years & always found then extremely helpful & fixed my problems to my satisfaction. I also bought a Laptop & other equipment & security programs .I have always been more than happy with the price & quality.
Geoff Whitaker