PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

With this HOT weather, you do not want your PC Tower or Laptop to overheat! Too much fluff & dust can cause your CPU (Central Processor Unit) to overheat. In a PC, there are also fans to be cleared.
The small cost of having your PC serviced far outweighs the potential damage that could be caused due to overheating. These pics are a small sample of some of the computers we've cleaned last year.
Depending on the state of your PC, these are some of the functions/tests carried out during a service (tune-up):
 Deleting unnecessary/invalid/junk/temporary files
 Uninstalling adware/junkware
 Disabling or removing unnecessary/invalid Startup entries
 Updating software & updating drivers
 Scanning for any hidden malicious files
 Scanning for corrupt Windows System files
 Fixing Registry problems
 Testing your SSD (Solid State Drive) including lifespan
 Testing your RAM (memory)
 Performing a physical clean of the inside of the PC or Laptop, especially CPU heatsink & vents (will allow your CPU to run cooler)
Contact Jeff at PC Sanity Mob 0409 341 532 to discuss or arrange your service.
... See MoreSee Less

3 days ago
With this HOT weather, you do not want your PC Tower or Laptop to overheat! Too much fluff & dust can cause your CPU (Central Processor Unit) to overheat. In a PC, there are also fans to be cleared.
The small cost of having your PC serviced far outweighs the potential damage that could be caused due to overheating. These pics are a small sample of some of the computers weve cleaned last year.
Depending on the state of your PC, these are some of the functions/tests carried out during a service (tune-up):
 Deleting unnecessary/invalid/junk/temporary files
 Uninstalling adware/junkware 
 Disabling or removing unnecessary/invalid Startup entries 
 Updating software & updating drivers 
 Scanning for any hidden malicious files 
 Scanning for corrupt Windows System files 
 Fixing Registry problems
 Testing your SSD (Solid State Drive) including lifespan
 Testing your RAM (memory)
 Performing a physical clean of the inside of the PC or Laptop, especially CPU heatsink & vents (will allow your CPU to run cooler)
Contact Jeff at PC Sanity Mob 0409 341 532 to discuss or arrange your service.Image attachmentImage attachment+3Image attachment

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4 days ago
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Two thumbs up for AI's attempt😆 ... See MoreSee Less

5 days ago
Two thumbs up for AIs attempt😆Image attachment

I've been selling & personally using Trend Micro for 19 years. When I first started my IT business 20 years ago, the product was called PC-Cillin. Currently, I sell & install Trend Micro to about 250 customers each year. ... See MoreSee Less

5 days ago
Ive been selling & personally using Trend Micro for 19 years. When I first started my IT business 20 years ago, the product was called PC-Cillin. Currently, I sell & install Trend Micro to about 250 customers each year.Image attachmentImage attachment+2Image attachment

😆 ... See MoreSee Less

7 days ago
😆

Someone will be "out to get you".😧 ... See MoreSee Less

7 days ago
Someone will be out to get you.😧
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Reviews

Hi Jeff, Thanks for all your help with my "imposter" and the "fake" page pretending to be me. The help that you gave was sensational and I just wanted to thank you and let you know how much I appreciated all the help - as I was way out of my depth (as a 'techie'). As a result, I have now been notified by facebook that the site did in fact violate their standards and that the page has been (once again) closed down. Fingers crossed that they do not show up yet again. Once again, thank you.
Gail Mastrowicz
I was very happy with the service provided by Jeff. He was very clear about options and timeframes and gave me solutions to fit my needs and budget. Very easy to deal with, highly responsive to communications and got me what I needed at a reasonable price. Really love using a local, small business.
Mieken Falkenbach
Jeff gave me some free advice that solved my internet issues. That's something you don't see much of these days. I will use PC Sanity for all of my computer issues in the future.
John Amanda Gill
Hi PC Sanity, thank you so much for fixing my laptop. (Yes, the fingerprint scanner still works.)
Great service and a brilliant price. I will recommend you to everyone.
Colleen
Jeff is so easy to work with he listens and can undertand your needs, i have found that he offers options, and support in making the correct choice for your requirements. If its no BS your looking for this is the man to talk to his honesty is refreshing. Thank you for the speed in which you got us up and running Jeff until next time stay safe.
Michelle Pettman
Helpful & knowledgeable, Jeff's service is highly recommended from simple tasks to complex undertakings. I continue to contact him for assistance overseas, even after leaving Australia.
Kieran Long
Thanks Jeff. Super helpful explaining things to me. Patient while I discussed things with my partner and super quick with responses to questions/comments and the (new) machine once all decided. Love your work.
Chel and Phil
Hi All,
I just thought i’d pop in and say what a great job Jeff does.
He has helped me out on more than one occasion, saving me grief, money and hair!

Off all the times he has sorted out a system for me, the majority of the work was done gratis … I have only had to pay him for one major job and when I got the bill I had to pinch myself.

Jeff speaks to you in a language you can understand, unlike the majotiry of snot nosed no-it-all’s that would rather confuse the hell out of you than help. His service is top notch and he has the education to back it up.

For what it’s worth, I give him my official TWO THUMBS UP!
Drew