PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

With this HOT weather, you do not want your PC Tower or Laptop to overheat! Too much fluff & dust can cause your CPU (Central Processor Unit) to overheat. In a PC, there are also fans to be cleared.
The small cost of having your PC serviced far outweighs the potential damage that could be caused due to overheating. These pics are a small sample of some of the computers we've cleaned last year.
Depending on the state of your PC, these are some of the functions/tests carried out during a service (tune-up):
 Deleting unnecessary/invalid/junk/temporary files
 Uninstalling adware/junkware
 Disabling or removing unnecessary/invalid Startup entries
 Updating software & updating drivers
 Scanning for any hidden malicious files
 Scanning for corrupt Windows System files
 Fixing Registry problems
 Testing your SSD (Solid State Drive) including lifespan
 Testing your RAM (memory)
 Performing a physical clean of the inside of the PC or Laptop, especially CPU heatsink & vents (will allow your CPU to run cooler)
Contact Jeff at PC Sanity Mob 0409 341 532 to discuss or arrange your service.
... See MoreSee Less

5 days ago
With this HOT weather, you do not want your PC Tower or Laptop to overheat! Too much fluff & dust can cause your CPU (Central Processor Unit) to overheat. In a PC, there are also fans to be cleared.
The small cost of having your PC serviced far outweighs the potential damage that could be caused due to overheating. These pics are a small sample of some of the computers weve cleaned last year.
Depending on the state of your PC, these are some of the functions/tests carried out during a service (tune-up):
 Deleting unnecessary/invalid/junk/temporary files
 Uninstalling adware/junkware 
 Disabling or removing unnecessary/invalid Startup entries 
 Updating software & updating drivers 
 Scanning for any hidden malicious files 
 Scanning for corrupt Windows System files 
 Fixing Registry problems
 Testing your SSD (Solid State Drive) including lifespan
 Testing your RAM (memory)
 Performing a physical clean of the inside of the PC or Laptop, especially CPU heatsink & vents (will allow your CPU to run cooler)
Contact Jeff at PC Sanity Mob 0409 341 532 to discuss or arrange your service.Image attachmentImage attachment+3Image attachment

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6 days ago
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Two thumbs up for AI's attempt😆 ... See MoreSee Less

7 days ago
Two thumbs up for AIs attempt😆Image attachment

I've been selling & personally using Trend Micro for 19 years. When I first started my IT business 20 years ago, the product was called PC-Cillin. Currently, I sell & install Trend Micro to about 250 customers each year. ... See MoreSee Less

1 week ago
Ive been selling & personally using Trend Micro for 19 years. When I first started my IT business 20 years ago, the product was called PC-Cillin. Currently, I sell & install Trend Micro to about 250 customers each year.Image attachmentImage attachment+2Image attachment

😆 ... See MoreSee Less

1 week ago
😆

Someone will be "out to get you".😧 ... See MoreSee Less

1 week ago
Someone will be out to get you.😧
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Reviews

Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.
Chris Hall
Jeff has been my go-to man for any computer related issues for over 10 years. He is polite, professional and quietly confident in his work. It’s great to have someone local to receive support from and at the same time support local business- he is competitively priced and of course so much more accessible than the big chain stores with any follow up. I’d highly recommend him for any IT or PC issues - Jeff knows his stuff!
Antoinette Filius
Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️
Angie Reid
Had my son’s laptop screen replaced by Jeff at PC Sanity Jeff was very helpful, friendly and professional throughout the whole process. And also great value for money. Thanks Jeff
afz s
We have used PC Sanity for some years to buy, set up, service and repair various computers. Jeff has been trustworthy, prompt and reasonably priced. The most beneficial part of such a relationship is that when things go wrong, one can email or phone for advice or help, knowing it will not cost a fortune. A recent Windows update (Lord bless them) resulted in error messages I did not understand. I emailed Jeff Friday night, he rang me Saturday morning, and we sorted it in a couple of minutes. When we want a computer, he explains the differences between different chips and other components on offer, so we choose our level of performance versus cost.
Rod Murphy
We have been using PC Sanity for many years and Jeff is always honest, thorough, conscientious and affordable. I always recommend him to our friends and family.
Olivia Alfred
Thank you so much Jeff. The kids and I really appreciate you fixing our computer, you saved me an absolute fortune. If there is any more problems I will give you a call.

The other problem has been fixed.
Lozza
over the years i have bought two desktop computers from PC Sanity and i have found Jeff goes out of his way to make sure he understands my needs. then he gives as much time as needed to explain to me the ins and outs of my new purchase. The costs seemed fair and reasonable with the PC lasting for years till i decided to upgrade.
Tassy Borne