PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

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1 week ago

Anatidaephobiacs, look away!🫣 ... See MoreSee Less

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Anatidaephobiacs, look away!🫣

Yeah, I forgot. It was 3 days ago, so belated wishes to the many IT Pros out there. ... See MoreSee Less

1 week ago
Yeah, I forgot. It was 3 days ago, so belated wishes to the many IT Pros out there.

...and so it begins😲😠
I've had concerns about the phenomenally fast-paced push to advance AI for a while now!
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Reviews

Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.
Chris Hall
Old man named Jeff helped fix my laptop graphics for me then I realised I had a heating issue and he helped explain how to make it better without makeing me feel lesser for not knowing technology he didn't even charge me for that either he also was just kind he has great work in a very affordable range and he's shocking quick with how long it takes to get a repair
Loni Mcilvena
Jeff has always been extremely professional and the advice and work done on computers has always been of a high standard and charges have been affordable.
Lorraine Griffiths
Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris
I have been dealing with PC Sanity for about 10 years.They provide great personalised service and are very honest in ensuring that you only purchase what you really need.The owner Jeff always is there to answer any questions in a timely manner.I purchase all my computing needs from PC Sanity at very reasonable prices.Definitely recommend PC Sanity a family owned company.
Geoff Gould
Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication.
Bec Smith
P C Sanity has been great for me because I have little experience and no confidence and have been helped many times in a very friendly and helpful manner. I would be lost without Jeff.
Helen Jones
Hi Jeff

Thanks for the follow-up!

Just to confirm that I am very happy with the computer & your service in setting things up.

At this stage all is OK & I do not have any questions.
Ian