PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

This image has been around the traps before, but not the 2nd one... ... See MoreSee Less

5 days ago
This image has been around the traps before, but not the 2nd one...Image attachment

😆 ... See MoreSee Less

6 days ago
😆

They learnt this trick from the school of hard knocks😁 ... See MoreSee Less

1 week ago
They learnt this trick from the school of hard knocks😁

You can tell it's not AI because it doesn't have weird hands.😆 However, she must be very clever to get that blouse on, though! ... See MoreSee Less

1 week ago
You can tell its not AI because it doesnt have weird hands.😆  However, she must be very clever to get that blouse on, though!

There's an individual there that I'm way more concerned about 'Than' the one you circled.😳 ... See MoreSee Less

1 week ago
Theres an individual there that Im way more concerned about Than the one you circled.😳

Arranged like that? Yes, it's a huge red flag. Any sane person would stack them 3 over 3.😁 ... See MoreSee Less

1 week ago
Arranged like that? Yes, its a huge red flag. Any sane person would stack them 3 over 3.😁
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Reviews

This business is an awesome business... I have known Jeff for a few years now & he has helped me with purchases of new notebooks & printers. Jeff also has amazing knowledge of this technology & has answered many questions i have asked him in a professional manner & I also am grateful for times when he could guide me over the phone with a particular problem i had encounted, especially when going to windows 8 !! I reccomend PC Sanity for any computer problems...& if you are wondering what sort of computer / notebook you should purchase? Then call Jeff at PC Sanity.. he explains everything clearly & will advise you to suit your needs.
Margaret Scott
I just wanted to say a huge thank you to Jeff from PC Sanity who spent many hours helping us to resolve a problem with our PC and helped to restore my sanity.

He stayed with us the distance.

If you have a problem with your PC, try contacting Jeff before pulling all your hair out.
Melissa
Jeff is totally brilliant in looking after the local area's needs in all things computery - will even provide advice and remote access assistance and is 100% totally trustworthy. Have been going to him for many, MANY years! A wonderfully professional and patient man, with an awesome sense of humour. I highly recommend PC_Sanity for new purchases and set-up, then your ongoing yearly servicing to ensure your machines keep running perfectly. Please ignore any bad reviews, as he is definitely deserving of a 5 star rating - it looks like Facebook trolls have been attacking this business, without even being actual clients. Jeff has never let me down - one of the world's good guys.
Kira N Craig
Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up
Gillian Diggins
Jeff was personable and friendly. The process to purchase was easy and straight forward. He was happy to answer any questions and had a strong knowledge base. Would recommend!
Michael Kuiri
PC Sanity has a wealth of knowledge and access to the latest technology that helped me make the best laptop purchase for our needs. PC Sanity took away the stress when I lost data and went above and beyond to help me get back on track with my computer technology. I recommend this company as they offer a professional and friendly service every time.
Melissa Carroll
Exceptional service and great prices. Jeff installed a SSD drive to my laptop and I cannot believe the difference it has made. I'm definitely a convert to SSD!!!
Megan McConnell
Thanks Jeff for upgrading my computer with Windows 10. It's good to have a local and helpful computer expert around that can be relied on. Also good to know that I won't worry that I can expect a fair and reasonable price for good work performed.
Rose Jarman