PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

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2 days ago

(Not satire) Two NVIDIA-branded trailers belonging to self-driving truck developer PlusAI were stolen from its Fremont, California, warehouse. According to WIRED, the thieves broke the trailers’ locks and drove them away, apparently expecting valuable hardware.
Instead, each trailer was carrying about 20,000 pounds of sand used as simulated cargo for autonomous truck testing. The trailers were later recovered in nearby Newark with all 40,000 pounds of sand still inside. www.wired.com/story/thieves-stole-nvidia-trailers-they-got-20-tons-of-sand/
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3 days ago
(Not satire) Two NVIDIA-branded trailers belonging to self-driving truck developer PlusAI were stolen from its Fremont, California, warehouse. According to WIRED, the thieves broke the trailers’ locks and drove them away, apparently expecting valuable hardware. 
Instead, each trailer was carrying about 20,000 pounds of sand used as simulated cargo for autonomous truck testing. The trailers were later recovered in nearby Newark with all 40,000 pounds of sand still inside. https://www.wired.com/story/thieves-stole-nvidia-trailers-they-got-20-tons-of-sand/

Ring Jim's I.T. and if they can't help, ring Jim's Mowing.😏😁 ... See MoreSee Less

4 days ago
Ring Jims I.T. and if they cant help, ring Jims Mowing.😏😁

... See MoreSee Less

4 days ago

HDMI to what now?😏 ... See MoreSee Less

5 days ago
HDMI to what now?😏
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Reviews

Hi Jeff, sorry about the no response.

We took your advise and have discovered that the computer is stuffed.
It needs to be upgraded anyway.

Thank you for your help.
John & Liz
Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!
Liv Alfred
Thank you Jeff for the quick and easy service given to me when purchasing my new Toshiba Laptop. I am very happy with the level of assistance you provided to me in making the correct choices when setting up my new computer. Once again many thanks Margaret Wiltshire.
Margaret Crawford
Hi Jeff, Thanks for all your help with my "imposter" and the "fake" page pretending to be me. The help that you gave was sensational and I just wanted to thank you and let you know how much I appreciated all the help - as I was way out of my depth (as a 'techie'). As a result, I have now been notified by facebook that the site did in fact violate their standards and that the page has been (once again) closed down. Fingers crossed that they do not show up yet again. Once again, thank you.
Gail Mastrowicz
Thank you Jeff for helping me get my PC going again and upgrading it to run much better. Fixed in no time and I am very happy at the price. Graham.
Graham Ngarie Hansen
We recently purchased a new PC with upgrades to Windows 7 and Office 2013 from Jeff at PC Sanity. Jeff installed only the programs we required and transferred our files. Jeff came to our home and installed the new PC including connecting our printer,which saved us a lot of stress. Jeff has been most helpful since, we have emailed him with questions and he has always replied promptly with a simple answer. We would certainly recommend his service.
Colin & Joyce
Jeff Threlfall recently installed an SSD to my laptop computer and the speed of the computer has increased by approx. 400%. Jeff did the installation over one weekend and minimized the downtime. Great result. Thanks Jeff.
alan becconsall
Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️
Angie Reid