PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

With this HOT weather, you do not want your PC Tower or Laptop to overheat! Too much fluff & dust can cause your CPU (Central Processor Unit) to overheat. In a PC, there are also fans to be cleared.
The small cost of having your PC serviced far outweighs the potential damage that could be caused due to overheating. These pics are a small sample of some of the computers we've cleaned last year.
Depending on the state of your PC, these are some of the functions/tests carried out during a service (tune-up):
 Deleting unnecessary/invalid/junk/temporary files
 Uninstalling adware/junkware
 Disabling or removing unnecessary/invalid Startup entries
 Updating software & updating drivers
 Scanning for any hidden malicious files
 Scanning for corrupt Windows System files
 Fixing Registry problems
 Testing your SSD (Solid State Drive) including lifespan
 Testing your RAM (memory)
 Performing a physical clean of the inside of the PC or Laptop, especially CPU heatsink & vents (will allow your CPU to run cooler)
Contact Jeff at PC Sanity Mob 0409 341 532 to discuss or arrange your service.
... See MoreSee Less

1 week ago
With this HOT weather, you do not want your PC Tower or Laptop to overheat! Too much fluff & dust can cause your CPU (Central Processor Unit) to overheat. In a PC, there are also fans to be cleared.
The small cost of having your PC serviced far outweighs the potential damage that could be caused due to overheating. These pics are a small sample of some of the computers weve cleaned last year.
Depending on the state of your PC, these are some of the functions/tests carried out during a service (tune-up):
 Deleting unnecessary/invalid/junk/temporary files
 Uninstalling adware/junkware 
 Disabling or removing unnecessary/invalid Startup entries 
 Updating software & updating drivers 
 Scanning for any hidden malicious files 
 Scanning for corrupt Windows System files 
 Fixing Registry problems
 Testing your SSD (Solid State Drive) including lifespan
 Testing your RAM (memory)
 Performing a physical clean of the inside of the PC or Laptop, especially CPU heatsink & vents (will allow your CPU to run cooler)
Contact Jeff at PC Sanity Mob 0409 341 532 to discuss or arrange your service.Image attachmentImage attachment+3Image attachment

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1 week ago
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Two thumbs up for AI's attempt😆 ... See MoreSee Less

1 week ago
Two thumbs up for AIs attempt😆Image attachment

I've been selling & personally using Trend Micro for 19 years. When I first started my IT business 20 years ago, the product was called PC-Cillin. Currently, I sell & install Trend Micro to about 250 customers each year. ... See MoreSee Less

1 week ago
Ive been selling & personally using Trend Micro for 19 years. When I first started my IT business 20 years ago, the product was called PC-Cillin. Currently, I sell & install Trend Micro to about 250 customers each year.Image attachmentImage attachment+2Image attachment

😆 ... See MoreSee Less

2 weeks ago
😆

Someone will be "out to get you".😧 ... See MoreSee Less

2 weeks ago
Someone will be out to get you.😧
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Reviews

PC Sanity was just what I needed, New Hard Drive and Recovered Files I thought I had lost Forever, Thanks to PC Sanity I can continue my work. I would recommend this business for all you Computer problems Fast Efficient Work carried out within anyone's budget. Talk to Jeff he will solve all your problems and Business Hours to suit you.
Danny Richardson
Jeff was personable and friendly. The process to purchase was easy and straight forward. He was happy to answer any questions and had a strong knowledge base. Would recommend!
Michael Kuiri
Thanks Jeff for upgrading my computer with Windows 10. It's good to have a local and helpful computer expert around that can be relied on. Also good to know that I won't worry that I can expect a fair and reasonable price for good work performed.
Rose Jarman
I have been a customer of P.C. Sanity, Springwood for a number of years and have always received prompt and efficient service at a fair and reasonable price. He always goes the extra yard to ensure everything is working satisfactorily. No problem to big or small. Thank You.
Ray Christinson
I can highly recommend Jeff from PCSanity for all your computer and computer service needs. He is very helpful, efficient and knowledgeable and nothing is too much trouble.
Mary Hansen
PC sanity is the go to for all of our computing needs. We have been customers for many years and I cannot recommend highly enough. Thanks Jeff.
Home repair
Hello,
I wish to thank Jeff at PC Sanity – I have had a big problem with my computer just dropping out on the internet. I could connect ok, but within a few minutes it would just drop out. This was very frustrating and if i could have threw the computer out my window behind me i would have several times (luckily for the security screens)

Jeff spent quite some time working on the computer and it is now working remarkably better, in fact i dont remember it working this well.

No longer does it drop out, and i have been able to also do other bits and pieces that i could not do before.

Again a big thanks for working on the computer and also explaining to me about how things work.

PC Sanity surely gave me my sanity back.
Kate
I agree Jeff does do a fantastic Job and on more than one occasion has helped us out. We have 3 children (2 with disabilities) and he caters for there needs and checks their computers for vruses and other probs at very reasonable rates.

Jeff’s prices are better than anywhere, cheap good honest and down to earth and extremely reliable.

Talks My language – I am computer illiterate,
Marie and Family