PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Looking for a high-end 16" Gaming Laptop?
How about a Gigabyte Aero X16 1WH93AUC94DH Gaming Laptop?
Specs: 16" WQXGA 165Hz IPS Screen (IR-Webcam), Ryzen AI 7 350 CPU, GeForce RTX 5070 8GB VRAM GDDR7 (GPU), 16GB DDR5 RAM(Upgradable), 1TB NVMe SSD(Upgradable), 1Gbe LAN, WiFi 6E, Bluetooth 5.2, 3x USB3 & 1x USB-C ports, Windows 11 Home, 2 Year Warranty - all for only $2,574. (Selling for $2,699 at the shops)
(This unbeatable price is only available at PC Sanity while stocks last)
My business, PC Sanity in Rochedale South, is your local novice-friendly computer supplier and repairer since 2006.
If you're after something different, our Brissie wholesalers stock a large range of all brands, all sizes & types of Laptops from basic right through to extreme gamer, as well as Desktop PCs including custom-built PCs – we build them to suit your needs and your budget. Contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google "PC Sanity" to see our Google Reviews.
... See MoreSee Less

4 days ago
Looking for a high-end 16 Gaming Laptop?
How about a Gigabyte Aero X16 1WH93AUC94DH Gaming Laptop?
Specs: 16 WQXGA 165Hz IPS Screen (IR-Webcam), Ryzen AI 7 350 CPU, GeForce RTX 5070 8GB VRAM GDDR7 (GPU), 16GB DDR5 RAM(Upgradable), 1TB NVMe SSD(Upgradable), 1Gbe LAN, WiFi 6E, Bluetooth 5.2, 3x USB3 & 1x USB-C ports, Windows 11 Home, 2 Year Warranty - all for only $2,574. (Selling for $2,699 at the shops)
(This unbeatable price is only available at PC Sanity while stocks last)
My business, PC Sanity in Rochedale South, is your local novice-friendly computer supplier and repairer since 2006.
If youre after something different, our Brissie wholesalers stock a large range of all brands, all sizes & types of Laptops from basic right through to extreme gamer, as well as Desktop PCs including custom-built PCs – we build them to suit your needs and your budget. Contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: https://pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google PC Sanity to see our Google Reviews.Image attachmentImage attachment+1Image attachment

Then she phoned home!😏 ... See MoreSee Less

4 days ago
Then she phoned home!😏

Customer: My laptop has a tiny crack on the lid. Can you fix it?
Tech: Please send a pic.
... See MoreSee Less

4 days ago
Customer: My laptop has a tiny crack on the lid. Can you fix it? 
Tech: Please send a pic.

A T-shirt made just for me!😁 ... See MoreSee Less

5 days ago
A T-shirt made just for me!😁

Let's have a moment of silence for all the guys who lost their "girlfriends" in that Russian data centre attack.😏 ... See MoreSee Less

6 days ago

🤣 ... See MoreSee Less

6 days ago
🤣
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Reviews

All is working very well and I am very happy with the new computer. I will
definitely be straight back to you when I renew my trend security (which I think isn’t until Jan 2011)
Thanks a lot for all your help
Helen
I’ve never ever used this company just like the fool who’s been giving the company one star reviews to ruin their excellent feedback. I do appreciate all of the advice they post regularly though.
Steve P
PC Sanity have served our family computer needs, repairs and new PCs for several years and we are extremely happy with the company. They have always accommodated our needs and have been exceptionally good especially where we are not very IT literate. They gone out of their way to overcome any computer problem for us and we can highly recommend them.
Carolyn Cerezo
Old man named Jeff helped fix my laptop graphics for me then I realised I had a heating issue and he helped explain how to make it better without makeing me feel lesser for not knowing technology he didn't even charge me for that either he also was just kind he has great work in a very affordable range and he's shocking quick with how long it takes to get a repair
Loni Mcilvena
Jeff was personable and friendly. The process to purchase was easy and straight forward. He was happy to answer any questions and had a strong knowledge base. Would recommend!
Michael Kuiri
I agree Jeff does do a fantastic Job and on more than one occasion has helped us out. We have 3 children (2 with disabilities) and he caters for there needs and checks their computers for vruses and other probs at very reasonable rates.

Jeff’s prices are better than anywhere, cheap good honest and down to earth and extremely reliable.

Talks My language – I am computer illiterate,
Marie and Family
I have been dealing with PC Sanity for about 10 years.They provide great personalised service and are very honest in ensuring that you only purchase what you really need.The owner Jeff always is there to answer any questions in a timely manner.I purchase all my computing needs from PC Sanity at very reasonable prices.Definitely recommend PC Sanity a family owned company.
Geoff Gould
Just popping in after a short absence due to my PC being with Jeff at PC Sanity – he just did some work on my puter, re-installed XP for me, cleaned up a few glitches, backed up my old files first, restored all the stuff when he finished – and I can’t believe how little it cost me compared to some!!

I also did a dumb thing trying to plug it all back in when I got home. One phone call to Jeff and a few mutual laughs and some wise instruction later, I was back on line. None of this “talk down to the dumb grandma” stuff – what a nice man he is !!

I can thoroughly recommend Jeff at PC Sanity. I live at Scarborough and for me to take my PC all the way to Rochedale, a good hour or more’s drive away says it all!!!!

Please check him out before you go any where else – you won’t be sorry!!
Yvette O