PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

N

Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

N

Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

N

Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
N

Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

N

Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

N

On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

😁 ... See MoreSee Less

1 week ago
😁

Some end users wonder why us IT Techs do not like and do not recommend Norton. ... See MoreSee Less

1 week ago
Some end users wonder why us IT Techs do not like and do not recommend Norton.Image attachment

Answer: 1, 3 and 5 are AI-generated. If you want to learn more about AI, stream The Matter of Facts episode 3 now on ABC iview
----------------------
Comment below with your answers. I'll reveal the correct answer(s) tomorrow.
... See MoreSee Less

1 week ago
Answer: 1, 3 and 5 are AI-generated. If you want to learn more about AI, stream The Matter of Facts episode 3 now on ABC iview
----------------------
Comment below with your answers. Ill reveal the correct answer(s) tomorrow.

So by that logic, faceless keyboard warriors use a TrollMachine😀 ... See MoreSee Less

1 week ago
So by that logic, faceless keyboard warriors use a TrollMachine😀

I was out by myself shopping for meat when I saw this. My immediate thought was to 'phone home' to talk to my family.😏 ... See MoreSee Less

2 weeks ago
I was out by myself shopping for meat when I saw this. My immediate thought was to phone home to talk to my family.😏

Customer: Be careful, it’s my baby.
Me: <in my head> I think your baby's nappy needs changing.
... See MoreSee Less

2 weeks ago
Customer: Be careful, it’s my baby.  
Me:  I think your babys nappy needs changing.
Load more

Reviews

Have been associated with Jeff from PC Sanity for over 10 years. On the number of occasions I have required his assistance I have always found him to be approachable, knowledgeable and provide timely and competent service. I have no hesitation in recommending the PC Sanity for all computing issues.
Don Kneebone
I would like to thank jeff from pc sanity for all the wonderful help that he has given me to get rid of some nasty problems from my pc.

Here's hoping a big bag full of good karma is on its way to you.
Fran
Thank-You Jeff for all your efforts,
The service that you provide is second to none and your attitude to the novice was very special to me.
Any other work that I need I hope you will be able to help again.
I will pass your details on to my friends.

A Big Thank-You Jeff.
Trevor B
over the years i have bought two desktop computers from PC Sanity and i have found Jeff goes out of his way to make sure he understands my needs. then he gives as much time as needed to explain to me the ins and outs of my new purchase. The costs seemed fair and reasonable with the PC lasting for years till i decided to upgrade.
Tassy Borne
Jeff has been my go-to man for any computer related issues for over 10 years. He is polite, professional and quietly confident in his work. It’s great to have someone local to receive support from and at the same time support local business- he is competitively priced and of course so much more accessible than the big chain stores with any follow up. I’d highly recommend him for any IT or PC issues - Jeff knows his stuff!
Antoinette Filius
Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️
Angie Reid
Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication.
Bec Smith
Hi Jeff, sorry about the no response.

We took your advise and have discovered that the computer is stuffed.
It needs to be upgraded anyway.

Thank you for your help.
John & Liz