PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Sorry, I'm 5 days late for Live Long & Prosper Day on 26th March. ... See MoreSee Less

19 hours ago
Sorry, Im 5 days late for Live Long & Prosper Day on 26th March.

😁 ... See MoreSee Less

2 days ago
😁

😄 ... See MoreSee Less

2 days ago
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I know what I've got. I won't accept any offers under $50K.😉🤣 ... See MoreSee Less

2 days ago
I know what Ive got. I wont accept any offers under $50K.😉🤣

I was so angry that I threw my keyboard against the wall and parts flew everywhere.
That's when the shift hit the fan.
... See MoreSee Less

6 days ago
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Reviews

I can highly recommend Jeff from PCSanity for all your computer and computer service needs. He is very helpful, efficient and knowledgeable and nothing is too much trouble.
Mary Hansen
I am so pleased I found PC Sanity! A great purchase from a dedicated computer expert. So much effort went into sourcing just the right notebook computer for me and it was wonderful having it set up and ready to run immediately on installation. I also appreciated having my old XP desktop computer set up again in another area. Great service. Lucy DavisBenzoni
Lucy Davis-Benzoni
Jeff the owner, runs a great business.
He explained everything to me in language I could understand, being computer illiterate, kept me up to date with progress, called to clarify uncertainties on my part and provided me with an end product (computer) that is fit for purpose and not expensive. I would thoroughly recommend making use of Jeff’s expertise.
Steven Van
PC Sanity is always prompt and helpful with my computer problems and keeps me operating all year. Friendly and professional service with reasonable rates for work performed.
Debbie Walters
I have been a customer of P.C. Sanity, Springwood for a number of years and have always received prompt and efficient service at a fair and reasonable price. He always goes the extra yard to ensure everything is working satisfactorily. No problem to big or small. Thank You.
Ray Christinson
Thanks Jeff for upgrading my computer with Windows 10. It's good to have a local and helpful computer expert around that can be relied on. Also good to know that I won't worry that I can expect a fair and reasonable price for good work performed.
Rose Jarman
Thank you Jeff for the quick and easy service given to me when purchasing my new Toshiba Laptop. I am very happy with the level of assistance you provided to me in making the correct choices when setting up my new computer. Once again many thanks Margaret Wiltshire.
Margaret Crawford
PC Sanity has a wealth of knowledge and access to the latest technology that helped me make the best laptop purchase for our needs. PC Sanity took away the stress when I lost data and went above and beyond to help me get back on track with my computer technology. I recommend this company as they offer a professional and friendly service every time.
Melissa Carroll