PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

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1 week ago
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Sam's gotta chill ... See MoreSee Less

1 week ago
Sams gotta chill

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1 week ago
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While the Trump Mobile T1 held up well in tests, opening it revealed something more interesting: its internal hardware is identical to the HTC U24 Pro, a Chinese-made phone released in July 2024 that has mixed to lukewarm reviews (scoring poorly at 2.9 out of 5). Technology that's now over 2 years old!!!😖😠

No surprises, but Trump has conned everyone who bought one, considering Trump Mobile's original 'Made in USA' marketing.
Mind you, that's better than what I predicted, which was that it would never eventuate! www.androidheadlines.com/2026/10/trump-mobile-t1-teardown-htc-hardware.html
... See MoreSee Less

1 week ago
While the Trump Mobile T1 held up well in tests, opening it revealed something more interesting: its internal hardware is identical to the HTC U24 Pro, a Chinese-made phone released in July 2024 that has mixed to lukewarm reviews (scoring poorly at 2.9 out of 5). Technology thats now over 2 years old!!!😖😠 

No surprises, but Trump has conned everyone who bought one, considering Trump Mobiles original Made in USA marketing.
Mind you, thats better than what I predicted, which was that it would never eventuate! https://www.androidheadlines.com/2026/10/trump-mobile-t1-teardown-htc-hardware.html
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Reviews

Jeff has been rescuing me from computer disasters for a number of years now. He is always super helpful, honest, does his best to provide quick service, and is very fair with his charges. Love that he tells it like it is - no bull. I happily recommend him to anyone with a computer. 🙂
Bron H
Best place to get your computer or laptop repaired Jeff is the owner he is Honest Reliable and the costs are reasonable Drop off for your repairs zpC Sanity is the place to go
Danny Richardson
PC sanity has always been there to help out with problems big or small. I even referred him.to my Mum who uses no one else now. If you want excellent service you know what to do
Donna Page
This business is an awesome business... I have known Jeff for a few years now & he has helped me with purchases of new notebooks & printers. Jeff also has amazing knowledge of this technology & has answered many questions i have asked him in a professional manner & I also am grateful for times when he could guide me over the phone with a particular problem i had encounted, especially when going to windows 8 !! I reccomend PC Sanity for any computer problems...& if you are wondering what sort of computer / notebook you should purchase? Then call Jeff at PC Sanity.. he explains everything clearly & will advise you to suit your needs.
Margaret Scott
Thanks Jeff for upgrading my computer with Windows 10. It's good to have a local and helpful computer expert around that can be relied on. Also good to know that I won't worry that I can expect a fair and reasonable price for good work performed.
Rose Jarman
Jeff supplied a new laptop within my price range,completed the system & custom setups in quick time. I am very happy with the work performed & would not hestitate to recommend his services. Ian
Ian Speaight
over the years i have bought two desktop computers from PC Sanity and i have found Jeff goes out of his way to make sure he understands my needs. then he gives as much time as needed to explain to me the ins and outs of my new purchase. The costs seemed fair and reasonable with the PC lasting for years till i decided to upgrade.
Tassy Borne
Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up
Gillian Diggins