PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

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I've had customers use almost all of them before.😁 ... See MoreSee Less

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Ive had customers use almost all of them before.😁

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2 weeks ago
Not according to the Passed Safety Test sticker.😄

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Reviews

Jeff has taken care of our two computers and we were very happy with the excellent service. He was prompt, efficient and explained everything in easy to understand terms. We highly recommend PC Sanity.
Peter Allen
A great big thank you to Jeff for helping me get rid of a nasty trojan on my computer.

After numerous emails back and forth my gremlin is gone!!!!! So guys if you need help he is more than willing to supply it and in a language even I can understand. LOL

Once again Thank you Jeff for your unselfish efforts. You are a really nice bloke.
Nina
I must say a BIG Thank you for helping me to sort out my computer recently.

As we needed to do a full reboot of my system, you were thorough in backing up all my files as we have our own business we had a lot of information on our system.

After you had finished I had almost a brand new system that worked absolutely fantastically. So once again your expertise and low affordable costs were greatly appreciated.
Tracee Trammell
Jeff has been my go-to man for any computer related issues for over 10 years. He is polite, professional and quietly confident in his work. It’s great to have someone local to receive support from and at the same time support local business- he is competitively priced and of course so much more accessible than the big chain stores with any follow up. I’d highly recommend him for any IT or PC issues - Jeff knows his stuff!
Antoinette Filius
Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris
I would like to thank jeff from pc sanity for all the wonderful help that he has given me to get rid of some nasty problems from my pc.

Here's hoping a big bag full of good karma is on its way to you.
Fran
Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication. Would recommend Jeff to anyone!
Bec Smith
Jeff @ PC Sanity was very easy to deal with. He explained everything clearly with no hidden costs or services needed. He was very prompt with replies, friendly and professional. Highly recommended his services.
Janine Bran