PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Well played! ... See MoreSee Less

3 hours ago
Well played!

When you see it... 🤔🙄
Yes, it's a screenshot from DriveSavers actual website... drivesaversdatarecovery.com/cms-category/location/page/2/
... See MoreSee Less

3 hours ago
When you see it... 🤔🙄
Yes, its a screenshot from DriveSavers actual website... https://drivesaversdatarecovery.com/cms-category/location/page/2/

... See MoreSee Less

1 day ago

I plugged this customer's 2TB Seagate HDD into my workstation to test it. It was just hanging onto life by a thread!😟 ... See MoreSee Less

2 days ago
I plugged this customers 2TB Seagate HDD into my workstation to test it. It was just hanging onto life by a thread!😟

2 CommentsComment on Facebook

How about new Hard drive, Copy Paste, defrag on new drive to avoid crashing? Empty this trash can first lol.

Backup and defrag..?

😏 ... See MoreSee Less

3 days ago
😏

2 CommentsComment on Facebook

Then realise you forgot to attach the file 🤣🤣🤣

EXACTLY!

Load more

Reviews

Hi Jeff, Thanks for all your help with my "imposter" and the "fake" page pretending to be me. The help that you gave was sensational and I just wanted to thank you and let you know how much I appreciated all the help - as I was way out of my depth (as a 'techie'). As a result, I have now been notified by facebook that the site did in fact violate their standards and that the page has been (once again) closed down. Fingers crossed that they do not show up yet again. Once again, thank you.
Gail Mastrowicz
Hi PC Sanity, thank you so much for fixing my laptop. (Yes, the fingerprint scanner still works.)
Great service and a brilliant price. I will recommend you to everyone.
Colleen
Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!
Liv Alfred
Wanted to say a huge thank you to Jeff. He helped us out with a school computer. He did all the hard work for me by doing the set up and adding all the necessary programs that we needed. Jeff also help us when we had a problem with the computer. Can highly recommend PC Sanity
Fay Tharenou
Jeff helped me recently with some computer problems and what I appreciated most was he didn’t treat me like a dill but explained things in simple language fixed the problem and was reasonably priced as well. I would definitely use him again.

Thank you Jeff.
Brian Rose
I cannot speak highly enough about the attention to detail given to me by PC Sanity in sourcing a notebook computer for me for my particular requirements. A wonderful personal service not often found in business. I am delighted with the computer.
I've now made this 5 stars for excellent purchase and service, which is the rating I intended to leave initially.
Lucy Davis-Benzoni
Just popping in after a short absence due to my PC being with Jeff at PC Sanity – he just did some work on my puter, re-installed XP for me, cleaned up a few glitches, backed up my old files first, restored all the stuff when he finished – and I can’t believe how little it cost me compared to some!!

I also did a dumb thing trying to plug it all back in when I got home. One phone call to Jeff and a few mutual laughs and some wise instruction later, I was back on line. None of this “talk down to the dumb grandma” stuff – what a nice man he is !!

I can thoroughly recommend Jeff at PC Sanity. I live at Scarborough and for me to take my PC all the way to Rochedale, a good hour or more’s drive away says it all!!!!

Please check him out before you go any where else – you won’t be sorry!!
Yvette O
We have for some time used the services of PC Sanity for all our computer maintenance, upgrades and networking.

We have found them to be extremely efficient in dealing with our computing matters and, most importantly, very aware of the necessity of both confidentiality and discretion when, dealing with sensitive material.

I have no hesitation in recommending them to anyone who requires the services of an, experienced and innovative firm.
Bryan Thompson