PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

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3 days ago
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6 days ago
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What sicko designed this abomination? ... See MoreSee Less

1 week ago
What sicko designed this abomination?

ALERT! 124 million passwords added to breach database. Yours may be in there, too: (Please share this post to warn others)
Check if your data is in the latest breach dump by going to haveibeenpwned.com/Breach/June2026StealerLogs then scroll down to enter your email address(s). If your email address is in a data breach, you can also go to haveibeenpwned.com/Passwords and enter your password(s) to see if it has appeared in known data breaches. This is perfectly safe to do so!

Infostealers are among the most commonly used tools by cybercriminals. These malicious programs scan Windows PCs and other devices for stored passwords, browser data, cookies, access tokens, and other sensitive information. Many users don’t realise their device has been infected. As a result, login details can be stolen over long periods of time without being noticed.
www.pcworld.com/article/3168200/124-million-stolen-passwords-discovered-check-your-accounts-now.html
... See MoreSee Less

1 week ago
ALERT! 124 million passwords added to breach database. Yours may be in there, too: (Please share this post to warn others)
Check if your data is in the latest breach dump by going to https://haveibeenpwned.com/Breach/June2026StealerLogs  then scroll down to enter your email address(s). If your email address is in a data breach, you can also go to  https://haveibeenpwned.com/Passwords  and enter your password(s) to see if it has appeared in known data breaches. This is perfectly safe to do so!

Infostealers are among the most commonly used tools by cybercriminals. These malicious programs scan Windows PCs and other devices for stored passwords, browser data, cookies, access tokens, and other sensitive information. Many users don’t realise their device has been infected. As a result, login details can be stolen over long periods of time without being noticed.
https://www.pcworld.com/article/3168200/124-million-stolen-passwords-discovered-check-your-accounts-now.html
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Reviews

Hi Jeff, Thanks for all your help with my "imposter" and the "fake" page pretending to be me. The help that you gave was sensational and I just wanted to thank you and let you know how much I appreciated all the help - as I was way out of my depth (as a 'techie'). As a result, I have now been notified by facebook that the site did in fact violate their standards and that the page has been (once again) closed down. Fingers crossed that they do not show up yet again. Once again, thank you.
Gail Mastrowicz
I bought my PC from Jeff and have had it serviced by him since. The job's done efficiently and quickly. A small cost which provides me with peace of mind.Thanks Jeff
John Chirgwin
Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris
Exceptional service and great prices. Jeff installed a SSD drive to my laptop and I cannot believe the difference it has made. I'm definitely a convert to SSD!!!
Megan McConnell
Just wanted to say a sincere Thank You for your help & fix-up suggestions with my PC. It seems to have speeded things up and running a lot smoother now. I couldnt figure out what the problem was. The registry clean-up helped too as it seems a lot more stable now. I totally recommend Jeffs services should anyone need any PC help. It’s good to know we have someone we can turn to.

Jeff I’ll definitely keep you in mind if I’m shopping around for a new PC mate.
Luke
Thank you so much Jeff. The kids and I really appreciate you fixing our computer, you saved me an absolute fortune. If there is any more problems I will give you a call.

The other problem has been fixed.
Lozza
Just popping in after a short absence due to my PC being with Jeff at PC Sanity – he just did some work on my puter, re-installed XP for me, cleaned up a few glitches, backed up my old files first, restored all the stuff when he finished – and I can’t believe how little it cost me compared to some!!

I also did a dumb thing trying to plug it all back in when I got home. One phone call to Jeff and a few mutual laughs and some wise instruction later, I was back on line. None of this “talk down to the dumb grandma” stuff – what a nice man he is !!

I can thoroughly recommend Jeff at PC Sanity. I live at Scarborough and for me to take my PC all the way to Rochedale, a good hour or more’s drive away says it all!!!!

Please check him out before you go any where else – you won’t be sorry!!
Yvette O
Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.
Chris Hall