PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

BTW, TOTP stands for Time-based One-Time Password. It is a security algorithm that creates a temporary, unique 6-digit code every 30 seconds to verify your identity during two-factor authentication. ... See MoreSee Less

1 day ago
BTW, TOTP stands for Time-based One-Time Password. It is a security algorithm that creates a temporary, unique 6-digit code every 30 seconds to verify your identity during two-factor authentication.

Check out the fluff I removed from a customer's MSI gaming laptop. He had complained of overheating. I also redid the thermal paste on his CPU & GPU. When he collected the laptop, he told me he uses the laptop on his bed.🤦‍♂️

I explained to him that the vents get blocked by doonas or whatever you have over your mattress. It has vents on the side plus the myriad of slotted vents on the underside.

He is now incredibly pleased with how well his laptop performs!
... See MoreSee Less

1 day ago
Check out the fluff I removed from a customers MSI gaming laptop. He had complained of overheating. I also redid the thermal paste on his CPU & GPU. When he collected the laptop, he told me he uses the laptop on his bed.🤦‍♂️

I explained to him that the vents get blocked by doonas or whatever you have over your mattress. It has vents on the side plus the myriad of slotted vents on the underside.

He is now incredibly pleased with how well his laptop performs!Image attachmentImage attachment+2Image attachment

... See MoreSee Less

2 days ago

Remember when Google had the motto... "Don't be evil." ... See MoreSee Less

2 days ago
Remember when Google had the motto... Dont be evil.

If Edward had spelt it "wunches", I'd say, fair enough, maybe he's a Kiwi😁 ... See MoreSee Less

3 days ago
If Edward had spelt it wunches, Id say, fair enough, maybe hes a Kiwi😁
Load more

Reviews

Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris
Thank you very much for all your help, I was on the brink of insanity with this computer.
After following your advice the problem is now fixed and I can stop pulling my hair out.
You sure have chosen the right name.
Mel
I highly recommend pc sanity and Jeff. We can speak any higher of Jeff. He has been absolutely amazing in helping us with our computer problems. If you have any needs for computers, give Jeff a call or email.
Fay Tharenou
Thank you Jeff for the quick and easy service given to me when purchasing my new Toshiba Laptop. I am very happy with the level of assistance you provided to me in making the correct choices when setting up my new computer. Once again many thanks Margaret Wiltshire.
Margaret Crawford
Jeff was personable and friendly. The process to purchase was easy and straight forward. He was happy to answer any questions and had a strong knowledge base. Would recommend!
Michael Kuiri
Thanks Jeff. Super helpful explaining things to me. Patient while I discussed things with my partner and super quick with responses to questions/comments and the (new) machine once all decided. Love your work.
Chel and Phil
Jeff at PC Sanity has been very helpful with all our computer needs and questions. Because he is local you can expect quick and friendly service.
Sammy Jane
PC Sanity have served our family computer needs, repairs and new PCs for several years and we are extremely happy with the company. They have always accommodated our needs and have been exceptionally good especially where we are not very IT literate. They gone out of their way to overcome any computer problem for us and we can highly recommend them.
Carolyn Cerezo