PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

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Microsoft is letting you kill Bing in Windows 11 Search, after years of forcing it on every PC:
Microsoft is testing a new toggle that lets you turn off web searches in Windows Search, so it runs entirely locally. You’ll also be able to turn off Microsoft Store results.

For those unaware, if you search Windows Search for an app that isn’t installed but is on the Store, you’ll see a listing with a Get button that downloads the app. This listing will disappear when you manually turn off Microsoft Store results in Windows Search.
www.windowslatest.com/2026/06/07/microsoft-is-letting-you-kill-bing-in-windows-11-search-after-ye...
... See MoreSee Less

2 weeks ago
Microsoft is letting you kill Bing in Windows 11 Search, after years of forcing it on every PC:
Microsoft is testing a new toggle that lets you turn off web searches in Windows Search, so it runs entirely locally. You’ll also be able to turn off Microsoft Store results.

For those unaware, if you search Windows Search for an app that isn’t installed but is on the Store, you’ll see a listing with a Get button that downloads the app. This listing will disappear when you manually turn off Microsoft Store results in Windows Search.
https://www.windowslatest.com/2026/06/07/microsoft-is-letting-you-kill-bing-in-windows-11-search-after-years-of-forcing-it-on-every-pc/
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Reviews

I have been dealing with PC Sanity for about 10 years.They provide great personalised service and are very honest in ensuring that you only purchase what you really need.The owner Jeff always is there to answer any questions in a timely manner.I purchase all my computing needs from PC Sanity at very reasonable prices.Definitely recommend PC Sanity a family owned company.
Geoff Gould
This business is an awesome business... I have known Jeff for a few years now & he has helped me with purchases of new notebooks & printers. Jeff also has amazing knowledge of this technology & has answered many questions i have asked him in a professional manner & I also am grateful for times when he could guide me over the phone with a particular problem i had encounted, especially when going to windows 8 !! I reccomend PC Sanity for any computer problems...& if you are wondering what sort of computer / notebook you should purchase? Then call Jeff at PC Sanity.. he explains everything clearly & will advise you to suit your needs.
Margaret Scott
I highly recommend Jeff from PC Sanity.

He provides prompt, reliable, affordable service, with a smile:).

He keeps our computers running for our business with prompt, friendly service
Tracy Frei
Jeff from PC_Sanity was very prompt, courteous and helpful with me recent computer repairs and tune up. I have no hesitation in recommending PC Sanity for all your computer repairs service and sales.
Spin Hampson
I was very happy with the service provided by Jeff. He was very clear about options and timeframes and gave me solutions to fit my needs and budget. Very easy to deal with, highly responsive to communications and got me what I needed at a reasonable price. Really love using a local, small business.
Mieken Falkenbach
THANK YOU !!! You are awesome i was dreading spending hours on hold then speaking to sumone i couldnt understand to ask that. thanks worked n i’m up n running 🙂

i’m very happy, have a wonderful day!
Tammy
Helpful & knowledgeable, Jeff's service is highly recommended from simple tasks to complex undertakings. I continue to contact him for assistance overseas, even after leaving Australia.
Kieran Long
PC Sanity is always prompt and helpful with my computer problems and keeps me operating all year. Friendly and professional service with reasonable rates for work performed.
Debbie Walters