PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

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I've had customers use almost all of them before.😁 ... See MoreSee Less

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Ive had customers use almost all of them before.😁

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Not according to the Passed Safety Test sticker.😄

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Reviews

Highly recommend Jeff at PC Sanity. He was recommended to us by many locals when we needed to get a laptop screen replaced. He had great communication and the work he completed was excellent quality. Will certainly be going to Jeff for any PC/Laptop needs in the future!
Belinda Davis
Jeff is an absolute wizard with what he can do with computers. I took him a tortoise and he have me back a cheetah! Working on my"new" computer these last two days had been a pleasure. So quick! Definitely the man to go to for your computer needs.
Bridget Mackenzie
Jeff has always been extremely professional and the advice and work done on computers has always been of a high standard and charges have been affordable.
Lorraine Griffiths
While on holidays left my computer with Jeff to do an upgrade.. this consisting of installing SSD HD, more ram and change over to Windows 10. He also gave the computer a good clean out and tune up. now everything is running very quick, like start up. downloading, transferring files etc.

He also gave me a tuition on windows 10 to get me up and running.
Thanks again Jeff for your great service over the years.
Cheers Martin
Martin Tweedie
I just wanted to say a huge thank you to Jeff from PC Sanity who spent many hours helping us to resolve a problem with our PC and helped to restore my sanity.

He stayed with us the distance.

If you have a problem with your PC, try contacting Jeff before pulling all your hair out.
Melissa
Hi PC Sanity, thank you so much for fixing my laptop. (Yes, the fingerprint scanner still works.)
Great service and a brilliant price. I will recommend you to everyone.
Colleen
Thanks very much Jeff, He came over this morning and helped me network my PC’s.

It is something that has been had me tearing my hair out for weeks. It took him over 2hrs to get everything right (I was amazed that he was happy to spend that much time here) but it is all working extremely well now.

The kids are over the moon , now they can play their Dora the explorer games !

Thanks again Jeff , your a real life (and hair) saver.
Drew and Family
We have for some time used the services of PC Sanity for all our computer maintenance, upgrades and networking.

We have found them to be extremely efficient in dealing with our computing matters and, most importantly, very aware of the necessity of both confidentiality and discretion when, dealing with sensitive material.

I have no hesitation in recommending them to anyone who requires the services of an, experienced and innovative firm.
Bryan Thompson