PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

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1 week ago
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Sam's gotta chill ... See MoreSee Less

1 week ago
Sams gotta chill

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1 week ago
😏🙄

While the Trump Mobile T1 held up well in tests, opening it revealed something more interesting: its internal hardware is identical to the HTC U24 Pro, a Chinese-made phone released in July 2024 that has mixed to lukewarm reviews (scoring poorly at 2.9 out of 5). Technology that's now over 2 years old!!!😖😠

No surprises, but Trump has conned everyone who bought one, considering Trump Mobile's original 'Made in USA' marketing.
Mind you, that's better than what I predicted, which was that it would never eventuate! www.androidheadlines.com/2026/10/trump-mobile-t1-teardown-htc-hardware.html
... See MoreSee Less

1 week ago
While the Trump Mobile T1 held up well in tests, opening it revealed something more interesting: its internal hardware is identical to the HTC U24 Pro, a Chinese-made phone released in July 2024 that has mixed to lukewarm reviews (scoring poorly at 2.9 out of 5). Technology thats now over 2 years old!!!😖😠 

No surprises, but Trump has conned everyone who bought one, considering Trump Mobiles original Made in USA marketing.
Mind you, thats better than what I predicted, which was that it would never eventuate! https://www.androidheadlines.com/2026/10/trump-mobile-t1-teardown-htc-hardware.html
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Reviews

I recently purchased an ASUS note book with a solid state hard drive and speed is fantastic.It definitely is the way to go ,also super quiet! Service at PC Sanity is exceptional,thank you Jeff.
lyell pettman
I have used PC SANITY for a number of years & always found then extremely helpful & fixed my problems to my satisfaction. I also bought a Laptop & other equipment & security programs .I have always been more than happy with the price & quality.
Geoff Whitaker
I highly recommend Jeff from PC Sanity.

He provides prompt, reliable, affordable service, with a smile:).

He keeps our computers running for our business with prompt, friendly service
Tracy Frei
Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.
Chris Hall
Jeff helped me recently with some computer problems and what I appreciated most was he didn’t treat me like a dill but explained things in simple language fixed the problem and was reasonably priced as well. I would definitely use him again.

Thank you Jeff.
Brian Rose
Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication. Would recommend Jeff to anyone!
Bec Smith
I have been a customer of P.C. Sanity, Springwood for a number of years and have always received prompt and efficient service at a fair and reasonable price. He always goes the extra yard to ensure everything is working satisfactorily. No problem to big or small. Thank You.
Ray Christinson
I highly recommend pc sanity and Jeff. We can speak any higher of Jeff. He has been absolutely amazing in helping us with our computer problems. If you have any needs for computers, give Jeff a call or email.
Fay Tharenou