PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

😁 ... See MoreSee Less

1 week ago
😁

Some end users wonder why us IT Techs do not like and do not recommend Norton. ... See MoreSee Less

2 weeks ago
Some end users wonder why us IT Techs do not like and do not recommend Norton.Image attachment

Answer: 1, 3 and 5 are AI-generated. If you want to learn more about AI, stream The Matter of Facts episode 3 now on ABC iview
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Comment below with your answers. I'll reveal the correct answer(s) tomorrow.
... See MoreSee Less

2 weeks ago
Answer: 1, 3 and 5 are AI-generated. If you want to learn more about AI, stream The Matter of Facts episode 3 now on ABC iview
----------------------
Comment below with your answers. Ill reveal the correct answer(s) tomorrow.

So by that logic, faceless keyboard warriors use a TrollMachine😀 ... See MoreSee Less

2 weeks ago
So by that logic, faceless keyboard warriors use a TrollMachine😀

I was out by myself shopping for meat when I saw this. My immediate thought was to 'phone home' to talk to my family.😏 ... See MoreSee Less

2 weeks ago
I was out by myself shopping for meat when I saw this. My immediate thought was to phone home to talk to my family.😏

Customer: Be careful, it’s my baby.
Me: <in my head> I think your baby's nappy needs changing.
... See MoreSee Less

2 weeks ago
Customer: Be careful, it’s my baby.  
Me:  I think your babys nappy needs changing.
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Reviews

Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication.
Bec Smith
Helpful and prompt repair. Lucky to find recommendations on our community group’s page otherwise would have been forced into shop prices. The worse thing about a shop, they don’t tend to want to fix but rather sell a new product. Jeff never doubted the repair and was fixed earlier than I expected. Happy to know I’m only a message or phone call away for any further issues.
Wendy Fry
Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!
Liv Alfred
Jeff is helpful and provides extra phone support provided to me at no charge. I have been happy to use his services 3 times and have been happy each time with his service
Sandra Shell
Thanks Jeff for upgrading my computer with Windows 10. It's good to have a local and helpful computer expert around that can be relied on. Also good to know that I won't worry that I can expect a fair and reasonable price for good work performed.
Rose Jarman
I have been using PC Sanity's service for about 13 years to service/repair my computer. Jeff is a good, honest chap and very competent in his work, Never had to take a computer back to him after he has worked on it.. One would go a long way to find a more reputable computer technician. His fees are reasonable too.
Alan Mountford
I always go back to PC Sanity for any computer issues. Jeff has great customer service and he has the know how to solve any computer problem. Would recommend PC Sanity to everyone. Louise
PAPA DECAR
Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris