PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

ALERT: Scams are circulating in social media groups falsely offering free groceries, food relief and loans and tricking people into providing their myGov login details online.
Yes, the St Vincent de Paul Society offers help to people in need, but they will never ask you to provide your myGov or bank details online. Call 13 18 12 or visit vinnies.org.au to find services in your area.
... See MoreSee Less

4 days ago
ALERT: Scams are circulating in social media groups falsely offering free groceries, food relief and loans and tricking people into providing their myGov login details online. 
Yes, the St Vincent de Paul Society offers help to people in need, but they will never ask you to provide your myGov or bank details online. Call 13 18 12 or visit vinnies.org.au to find services in your area.

It's that time of year again in our suburb. Vehicles towing large trailers are crawling up the hill, checking out both sides of the street.
However, I dropped off a large quantity of laptops & PCs at Substation33 a couple of weeks ago, so we don't have much to put out. That way, the old tech will get repurposed rather than become landfill!
... See MoreSee Less

4 days ago
Its that time of year again in our suburb. Vehicles towing large trailers are crawling up the hill, checking out both sides of the street. 
However, I dropped off a large quantity of laptops & PCs at Substation33 a couple of weeks ago, so we dont have much to put out. That way, the old tech will get repurposed rather than become landfill!

What are your thoughts? ... See MoreSee Less

5 days ago
What are your thoughts?

<Satire> Jack Sparrow: "Well then, I confess. It is my intention to commandeer one of these ships, pick up a crew in Tortuga, raid, pillage, plunder, and otherwise pilfer my weaselly guts out."😉😂 ... See MoreSee Less

5 days ago
 Jack Sparrow: Well then, I confess. It is my intention to commandeer one of these ships, pick up a crew in Tortuga, raid, pillage, plunder, and otherwise pilfer my weaselly  guts out.😉😂

White smoke seen from Apple Park to signify a new CEO ... See MoreSee Less

5 days ago
White smoke seen from Apple Park to signify a new CEO

Windows 12 leaked build😏😁 ... See MoreSee Less

6 days ago
Windows 12 leaked build😏😁
Load more

Reviews

I would just like to say thanks to PC Sanity for the computer help we now have a wonderful working computer for our 6 children.

Thanks again
Stew
fantastic service and friendly people. I would highly recommend them for all your PC and laptop problems.. just ask them anything, they will always answer.Thank you Jeff
Chrissy A Jarvis
Highly recommend Jeff, we have been dealing with him for a few years now,and he is so patient,helpful,thorough and informative. Great service.
Lynda Talmage
Jeff the owner, runs a great business.
He explained everything to me in language I could understand, being computer illiterate, kept me up to date with progress, called to clarify uncertainties on my part and provided me with an end product (computer) that is fit for purpose and not expensive. I would thoroughly recommend making use of Jeff’s expertise.
Steven Van
Jeff @ PC Sanity was very easy to deal with. He explained everything clearly with no hidden costs or services needed. He was very prompt with replies, friendly and professional. Highly recommended his services.
Janine Bran
Jeff's knowledge and service was outstanding. A much better service than going to a big retail outlet. Jeff provides a trustworthy and professional customer service that is rare to find today. I wouldn't hesitate recommending Jeff and PC Sanity.
Karon Bool
PC Sanity have served our family computer needs, repairs and new PCs for several years and we are extremely happy with the company. They have always accommodated our needs and have been exceptionally good especially where we are not very IT literate. They gone out of their way to overcome any computer problem for us and we can highly recommend them.
Carolyn Cerezo
Thank you Jeff and PC Sanity for helping me to understand and complete purchase of a desktop. 5 Stars for patience, excellent customer service and affordability. Confident and happy with product!
Elizabeth Niu