PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

From 1 July, customers will start seeing a clear difference between registered and unregistered SMS sender IDs.
If your SMS sender ID isn’t among the 17,000+ organisations already registered, your messages will be marked ‘Unverified’ on 1 July.
You should exercise caution about all ‘Unverified’ messages, as they may be unregistered or possible scams.
The new initiative will give people more confidence that SMS messages sent with a branded sender ID are legitimate.
Follow the link in the comments to register today.
www.facebook.com/share/p/18yufa6o79/From 1 July, customers will start seeing a clear difference between registered and unregistered SMS sender IDs.

If your SMS sender ID isn’t among the 17,000+ organisations already registered, your messages will be marked ‘Unverified’ on 1 July.

You should exercise caution about all ‘Unverified’ messages, as they may be unregistered or possible scams.

The new initiative will give people more confidence that SMS messages sent with a branded sender ID are legitimate.

👇 Follow the link in the comments to register today.
... See MoreSee Less

4 days ago
From 1 July, customers will start seeing a clear difference between registered and unregistered SMS sender IDs.
If your SMS sender ID isn’t among the 17,000+ organisations already registered, your messages will be marked ‘Unverified’ on 1 July.
You should exercise caution about all ‘Unverified’ messages, as they may be unregistered or possible scams.
The new initiative will give people more confidence that SMS messages sent with a branded sender ID are legitimate.
Follow the link in the comments to register today. 
https://www.facebook.com/share/p/18yufa6o79/

Despite the warning sticker, it has escaped! ... See MoreSee Less

4 days ago
Despite the warning sticker, it has escaped!Image attachment

Seems about right! ... See MoreSee Less

4 days ago
Seems about right!

They should have included a QR code to make it look more authentic and have it pointing to their website. ... See MoreSee Less

4 days ago
They should have included a QR code to make it look more authentic and have it pointing to their website.

OMG...
Today, a new customer dropped off his PC for repair.
Me: What's your login password?
Him: I don't know, I haven't used it for a while.
Me: No worries, please text it to me when you find out.
His text: <the password>, then "It's case sensitive"
I thought to myself... No shit, Sherlock!
... See MoreSee Less

5 days ago
Load more

Reviews

While on holidays left my computer with Jeff to do an upgrade.. this consisting of installing SSD HD, more ram and change over to Windows 10. He also gave the computer a good clean out and tune up. now everything is running very quick, like start up. downloading, transferring files etc.

He also gave me a tuition on windows 10 to get me up and running.
Thanks again Jeff for your great service over the years.
Cheers Martin
Martin Tweedie
PC Sanity was just what I needed, New Hard Drive and Recovered Files I thought I had lost Forever, Thanks to PC Sanity I can continue my work. I would recommend this business for all you Computer problems Fast Efficient Work carried out within anyone's budget. Talk to Jeff he will solve all your problems and Business Hours to suit you.
Danny Richardson
Hi Jeff

Thanks for the follow-up!

Just to confirm that I am very happy with the computer & your service in setting things up.

At this stage all is OK & I do not have any questions.
Ian
Thankyou jeff for helping us with our computer greatly appreciated was your time and effort.
It is wonderful to have computer set up the way it is now, thankyou.
Marie
P C Sanity has been great for me because I have little experience and no confidence and have been helped many times in a very friendly and helpful manner. I would be lost without Jeff.
Helen Jones
I highly recommend Jeff from PC Sanity.

He provides prompt, reliable, affordable service, with a smile:).

He keeps our computers running for our business with prompt, friendly service
Tracy Frei
Jeff's knowledge and service was outstanding. A much better service than going to a big retail outlet. Jeff provides a trustworthy and professional customer service that is rare to find today. I wouldn't hesitate recommending Jeff and PC Sanity.
Karon Bool
Hi Jeff, sorry about the no response.

We took your advise and have discovered that the computer is stuffed.
It needs to be upgraded anyway.

Thank you for your help.
John & Liz