PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Reviews

PC Sanity has a wealth of knowledge and access to the latest technology that helped me make the best laptop purchase for our needs. PC Sanity took away the stress when I lost data and went above and beyond to help me get back on track with my computer technology. I recommend this company as they offer a professional and friendly service every time.
Melissa Carroll
When my computer failed I found Jeff on our local facebook page. He proved to be very patient with my limited IT skills and most helpful to solving the problems that arose. At all times he kept me updated with the progress of the repairs and when the bill arrived it was much better than expected. I'm happy to recommend Jeff for any computer issues.
Helen F
Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.
Chris Hall
Jeff is totally brilliant in looking after the local area's needs in all things computery - will even provide advice and remote access assistance and is 100% totally trustworthy. Have been going to him for many, MANY years! A wonderfully professional and patient man, with an awesome sense of humour. I highly recommend PC_Sanity for new purchases and set-up, then your ongoing yearly servicing to ensure your machines keep running perfectly. Please ignore any bad reviews, as he is definitely deserving of a 5 star rating - it looks like Facebook trolls have been attacking this business, without even being actual clients. Jeff has never let me down - one of the world's good guys.
Kira N Craig
I agree Jeff does do a fantastic Job and on more than one occasion has helped us out. We have 3 children (2 with disabilities) and he caters for there needs and checks their computers for vruses and other probs at very reasonable rates.

Jeff’s prices are better than anywhere, cheap good honest and down to earth and extremely reliable.

Talks My language – I am computer illiterate,
Marie and Family
Thanks to Jeff at PC Sanity for all the time spent ironing out the problems with my computer.
A generous, gentle, patient man who has captured the spirit of Freecycle.
My personal thanks to you Jeff.
Janet M
Jeff has always been extremely professional and the advice and work done on computers has always been of a high standard and charges have been affordable.
Lorraine Griffiths
Wanted to say a huge thank you to Jeff. He helped us out with a school computer. He did all the hard work for me by doing the set up and adding all the necessary programs that we needed. Jeff also help us when we had a problem with the computer. Can highly recommend PC Sanity
Fay Tharenou