PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

N

Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

N

Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

N

Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
N

Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

N

Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

N

On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

... See MoreSee Less

4 days ago

... See MoreSee Less

1 week ago

Still on Windows 11 24H2? You have less than 1 week to upgrade:
Windows 11 24H2 support ends 13th October 2026. Here's how to check your version and upgrade to 25H2 or 26H2 before the deadline. Once that deadline hits, you’ll no longer receive security, feature, or quality-of-life updates on your PC.
www.pcworld.com/article/3255008/still-on-windows-11-24h2-you-have-one-week-to-upgrade.html?shem=d...
... See MoreSee Less

1 week ago
Still on Windows 11 24H2? You have less than 1 week to upgrade:
Windows 11 24H2 support ends 13th October 2026. Heres how to check your version and upgrade to 25H2 or 26H2 before the deadline. Once that deadline hits, you’ll no longer receive security, feature, or quality-of-life updates on your PC.
https://www.pcworld.com/article/3255008/still-on-windows-11-24h2-you-have-one-week-to-upgrade.html?shem=dsdf,sharefoc,agadiscoversdl,,sh/x/discover/m1/4

A customer rang me and said he bought a new laptop from Hardly Normal. This is how it went...
Customer: I don't like the keyboard that came with this laptop. Can you supply a different one?
Me: Each laptop has its own style, size and connection type. You can't get a different keyboard to fit a laptop.
Customer: Why not? There's heaps of space for any size keyboard!
Me: Please send me a pic.
Customer: See what I mean?
Me: 🙄
... See MoreSee Less

1 week ago
A customer rang me and said he bought a new laptop from Hardly Normal. This is how it went...
Customer: I dont like the keyboard that came with this laptop. Can you supply a different one?
Me: Each laptop has its own style, size and connection type. You cant get a different keyboard to fit a laptop.
Customer: Why not? Theres heaps of space for any size keyboard! 
Me: Please send me a pic. 
Customer: See what I mean?
Me: 🙄

A4 PDF failed to stay within the margins.😏
Printers have a mind of their own!
... See MoreSee Less

2 weeks ago
A4 PDF failed to stay within the margins.😏
Printers have a mind of their own!
Load more

Reviews

THANK YOU !!! You are awesome i was dreading spending hours on hold then speaking to sumone i couldnt understand to ask that. thanks worked n i’m up n running 🙂

i’m very happy, have a wonderful day!
Tammy
We would like to thank Jeff and thoroughly recommend him to anyone with any computer issues, his help has been absolutely invaluable. Jeff is studying for his Diploma in I.T. Network Engineering, and needs all the assistance he can get to acquire new clients without resorting to expensive advertising.

If you or someone you know needs computer assistance, please tell your friends, neighbours and relatives about PC Sanity as he relies on word of mouth as his (main) form of advertising. And although he specializes in PC support for novice and mature age users – we are neither novices or mature age, and still learnt a great deal from him.
Hall
PC sanity is the go to for all of our computing needs. We have been customers for many years and I cannot recommend highly enough. Thanks Jeff.
Home repair
An amazing service. A little gem that I will be using for my company from now onwards. I highly recommend this service for anyone running a business with computers and needs a personal touch.
Jono Viney
Thanks Jeff. Super helpful explaining things to me. Patient while I discussed things with my partner and super quick with responses to questions/comments and the (new) machine once all decided. Love your work.
Chel and Phil
Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️
Angie Reid
I just wanted to say a huge thank you to Jeff from PC Sanity who spent many hours helping us to resolve a problem with our PC and helped to restore my sanity.

He stayed with us the distance.

If you have a problem with your PC, try contacting Jeff before pulling all your hair out.
Melissa
Thank-You Jeff for all your efforts,
The service that you provide is second to none and your attitude to the novice was very special to me.
Any other work that I need I hope you will be able to help again.
I will pass your details on to my friends.

A Big Thank-You Jeff.
Trevor B