PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Well, my business website has just had a brute force attack with about 400 blocked hack attempts. All were immediately blocked by my Professional Security program.
Have any other WordPress website owners had hack attempts in the last 2 days?
... See MoreSee Less

3 days ago

Alright, whose sloppy cable management work is this?😊 ... See MoreSee Less

3 days ago
Alright, whose sloppy cable management work is this?😊

If Apple and Microsoft had a baby, what would they name it?
My choice is Micrapp. What's yours?
... See MoreSee Less

4 days ago

Tech: Please reboot and try again.
User: It’s still not working.
Tech: Did you reboot?
User: Yes.
Tech: But that was way too fast! Describe how you rebooted.
User: I turned the monitor off, then back on.
Tech: 🫩☹️
... See MoreSee Less

5 days ago

In breaking news, LEGO CEO shits bricks when he sees the company's share value plummet due to a typo.😏😆 ... See MoreSee Less

5 days ago
In breaking news, LEGO CEO shits bricks when he sees the companys share value plummet due to a typo.😏😆

I have questions ... See MoreSee Less

7 days ago
I have questions
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Reviews

Very friendly and knowledgeable. Happy to take the time to talk to you about computer stuff in layman's terms. Easy payment options and great operating hours to suit busy people.
Michelle Bouwhuis
We would like to thank Jeff and thoroughly recommend him to anyone with any computer issues, his help has been absolutely invaluable. Jeff is studying for his Diploma in I.T. Network Engineering, and needs all the assistance he can get to acquire new clients without resorting to expensive advertising.

If you or someone you know needs computer assistance, please tell your friends, neighbours and relatives about PC Sanity as he relies on word of mouth as his (main) form of advertising. And although he specializes in PC support for novice and mature age users – we are neither novices or mature age, and still learnt a great deal from him.
Hall
While on holidays left my computer with Jeff to do an upgrade.. this consisting of installing SSD HD, more ram and change over to Windows 10. He also gave the computer a good clean out and tune up. now everything is running very quick, like start up. downloading, transferring files etc.

He also gave me a tuition on windows 10 to get me up and running.
Thanks again Jeff for your great service over the years.
Cheers Martin
Martin Tweedie
Have been associated with Jeff from PC Sanity for over 10 years. On the number of occasions I have required his assistance I have always found him to be approachable, knowledgeable and provide timely and competent service. I have no hesitation in recommending the PC Sanity for all computing issues.
Don Kneebone
Happy to recommend PC Sanity to anyone in need of work and advice on computers. They are professional, efficient and very reasonable with their charges.
Cornelis K M “Kees” Kruithof
Just wanted to say a sincere Thank You for your help & fix-up suggestions with my PC. It seems to have speeded things up and running a lot smoother now. I couldnt figure out what the problem was. The registry clean-up helped too as it seems a lot more stable now. I totally recommend Jeffs services should anyone need any PC help. It’s good to know we have someone we can turn to.

Jeff I’ll definitely keep you in mind if I’m shopping around for a new PC mate.
Luke
We would like to send our appreciation for the help we received fixing our computer. It is so frustrating when you have tried everything and still can not get the computer to work. Amazingly it is a miracle when we, as mature age people can use the computer for our simple needs. There is nothing worse than trying to live in this modern age with things breaking down.
D & J Sharp
Jeff was personable and friendly. The process to purchase was easy and straight forward. He was happy to answer any questions and had a strong knowledge base. Would recommend!
Michael Kuiri