PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

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1 day ago

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5 days ago

Still on Windows 11 24H2? You have less than 1 week to upgrade:
Windows 11 24H2 support ends 13th October 2026. Here's how to check your version and upgrade to 25H2 or 26H2 before the deadline. Once that deadline hits, you’ll no longer receive security, feature, or quality-of-life updates on your PC.
www.pcworld.com/article/3255008/still-on-windows-11-24h2-you-have-one-week-to-upgrade.html?shem=d...
... See MoreSee Less

5 days ago
Still on Windows 11 24H2? You have less than 1 week to upgrade:
Windows 11 24H2 support ends 13th October 2026. Heres how to check your version and upgrade to 25H2 or 26H2 before the deadline. Once that deadline hits, you’ll no longer receive security, feature, or quality-of-life updates on your PC.
https://www.pcworld.com/article/3255008/still-on-windows-11-24h2-you-have-one-week-to-upgrade.html?shem=dsdf,sharefoc,agadiscoversdl,,sh/x/discover/m1/4

A customer rang me and said he bought a new laptop from Hardly Normal. This is how it went...
Customer: I don't like the keyboard that came with this laptop. Can you supply a different one?
Me: Each laptop has its own style, size and connection type. You can't get a different keyboard to fit a laptop.
Customer: Why not? There's heaps of space for any size keyboard!
Me: Please send me a pic.
Customer: See what I mean?
Me: 🙄
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1 week ago
A customer rang me and said he bought a new laptop from Hardly Normal. This is how it went...
Customer: I dont like the keyboard that came with this laptop. Can you supply a different one?
Me: Each laptop has its own style, size and connection type. You cant get a different keyboard to fit a laptop.
Customer: Why not? Theres heaps of space for any size keyboard! 
Me: Please send me a pic. 
Customer: See what I mean?
Me: 🙄

A4 PDF failed to stay within the margins.😏
Printers have a mind of their own!
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1 week ago
A4 PDF failed to stay within the margins.😏
Printers have a mind of their own!
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Reviews

Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up
Time & Spoons
Thank-You Jeff for all your efforts,
The service that you provide is second to none and your attitude to the novice was very special to me.
Any other work that I need I hope you will be able to help again.
I will pass your details on to my friends.

A Big Thank-You Jeff.
Trevor B
I have used PC SANITY for a number of years & always found then extremely helpful & fixed my problems to my satisfaction. I also bought a Laptop & other equipment & security programs .I have always been more than happy with the price & quality.
Geoff Whitaker
Hi Jeff, sorry about the no response.

We took your advise and have discovered that the computer is stuffed.
It needs to be upgraded anyway.

Thank you for your help.
John & Liz
I cannot speak highly enough about the attention to detail given to me by PC Sanity in sourcing a notebook computer for me for my particular requirements. A wonderful personal service not often found in business. I am delighted with the computer.
I've now made this 5 stars for excellent purchase and service, which is the rating I intended to leave initially.
Lucy Davis-Benzoni
While on holidays left my computer with Jeff to do an upgrade.. this consisting of installing SSD HD, more ram and change over to Windows 10. He also gave the computer a good clean out and tune up. now everything is running very quick, like start up. downloading, transferring files etc.

He also gave me a tuition on windows 10 to get me up and running.
Thanks again Jeff for your great service over the years.
Cheers Martin
Martin Tweedie
Wanted to say a huge thank you to Jeff. He helped us out with a school computer. He did all the hard work for me by doing the set up and adding all the necessary programs that we needed. Jeff also help us when we had a problem with the computer. Can highly recommend PC Sanity
Fay Tharenou
Jeff supplied a new laptop within my price range,completed the system & custom setups in quick time. I am very happy with the work performed & would not hestitate to recommend his services. Ian
Ian Speaight