PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

An unexpected confrontation between man and machine was caught on camera in a Russian electronics store.😳
www.facebook.com/share/r/1Bs9SEQia2/
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We have a big range of Asus ExpertBook Specials in 14", 15.6" & 16" - available from PC Sanity in Rochedale South (until 13th September – while stocks last). Our special prices ARE lower than all the big shops - we have checked. (see pic)
PC Sanity is your local novice-friendly computer supplier and repairer since 2006.

If you're after something different, our Brissie wholesalers stock a large range of all brands, all sizes & types of Laptops from basic right through to extreme gamer, as well as Desktop PCs including custom-built PCs – we build them to suit your needs and your budget. Contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google "PC Sanity" to see our Google Reviews.
... See MoreSee Less

1 week ago
We have a big range of Asus ExpertBook Specials in 14, 15.6 & 16 - available from PC Sanity in Rochedale South (until 13th September – while stocks last). Our special prices ARE lower than all the big shops - we have checked. (see pic)
PC Sanity is your local novice-friendly computer supplier and repairer since 2006.

If youre after something different, our Brissie wholesalers stock a large range of all brands, all sizes & types of Laptops from basic right through to extreme gamer, as well as Desktop PCs including custom-built PCs – we build them to suit your needs and your budget. Contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: https://pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google PC Sanity to see our Google Reviews.

WARNING! Microsoft Confirms Windows 11 KB5120998 Black Screen Wallpaper Bug!:
If you're not affected yet, pause Windows Updates for a while!!!
"Following installation of Windows updates released August 27 2026 (KB5120998) and later, some Windows Desktop settings fail to load, resulting in desktop backgrounds displaying as a solid black color," Microsoft said.
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1 week ago
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Reviews

Thanks Jeff for upgrading my computer with Windows 10. It's good to have a local and helpful computer expert around that can be relied on. Also good to know that I won't worry that I can expect a fair and reasonable price for good work performed.
Rose Jarman
We would like to send our appreciation for the help we received fixing our computer. It is so frustrating when you have tried everything and still can not get the computer to work. Amazingly it is a miracle when we, as mature age people can use the computer for our simple needs. There is nothing worse than trying to live in this modern age with things breaking down.
D & J Sharp
Thank you Jeff for the quick and easy service given to me when purchasing my new Toshiba Laptop. I am very happy with the level of assistance you provided to me in making the correct choices when setting up my new computer. Once again many thanks Margaret Wiltshire.
Margaret Crawford
fantastic service and friendly people. I would highly recommend them for all your PC and laptop problems.. just ask them anything, they will always answer.Thank you Jeff
Chrissy A Jarvis
Hello,
I wish to thank Jeff at PC Sanity – I have had a big problem with my computer just dropping out on the internet. I could connect ok, but within a few minutes it would just drop out. This was very frustrating and if i could have threw the computer out my window behind me i would have several times (luckily for the security screens)

Jeff spent quite some time working on the computer and it is now working remarkably better, in fact i dont remember it working this well.

No longer does it drop out, and i have been able to also do other bits and pieces that i could not do before.

Again a big thanks for working on the computer and also explaining to me about how things work.

PC Sanity surely gave me my sanity back.
Kate
Thank you Jeff and PC Sanity for helping me to understand and complete purchase of a desktop. 5 Stars for patience, excellent customer service and affordability. Confident and happy with product!
Elizabeth Niu
I highly recommend Jeff from PC Sanity.

He provides prompt, reliable, affordable service, with a smile:).

He keeps our computers running for our business with prompt, friendly service
Tracy Frei
Jeff is so easy to work with he listens and can undertand your needs, i have found that he offers options, and support in making the correct choice for your requirements. If its no BS your looking for this is the man to talk to his honesty is refreshing. Thank you for the speed in which you got us up and running Jeff until next time stay safe.
Michelle Pettman