PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

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3 days ago
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Microsoft is letting you kill Bing in Windows 11 Search, after years of forcing it on every PC:
Microsoft is testing a new toggle that lets you turn off web searches in Windows Search, so it runs entirely locally. You’ll also be able to turn off Microsoft Store results.

For those unaware, if you search Windows Search for an app that isn’t installed but is on the Store, you’ll see a listing with a Get button that downloads the app. This listing will disappear when you manually turn off Microsoft Store results in Windows Search.
www.windowslatest.com/2026/06/07/microsoft-is-letting-you-kill-bing-in-windows-11-search-after-ye...
... See MoreSee Less

4 days ago
Microsoft is letting you kill Bing in Windows 11 Search, after years of forcing it on every PC:
Microsoft is testing a new toggle that lets you turn off web searches in Windows Search, so it runs entirely locally. You’ll also be able to turn off Microsoft Store results.

For those unaware, if you search Windows Search for an app that isn’t installed but is on the Store, you’ll see a listing with a Get button that downloads the app. This listing will disappear when you manually turn off Microsoft Store results in Windows Search.
https://www.windowslatest.com/2026/06/07/microsoft-is-letting-you-kill-bing-in-windows-11-search-after-years-of-forcing-it-on-every-pc/
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Reviews

Thank you Jeff for helping me get my PC going again and upgrading it to run much better. Fixed in no time and I am very happy at the price. Graham.
Graham Ngarie Hansen
Very professional and also very patient with a novice. Ensuring I get the best advice and service, when I was purchasing a new laptop, protection for the device. Prompt and reasonably priced service. I would happily recommend to others.
Denice Reese
What can I say great service, great prices. I wouldn't buy a pc from any where else. I was blown away with how fast the pc came. Then all the software Jeff personally adds to make things run better, not to mention running through all of it so I didn't make a mistake. The system build he has on offer are well priced and the solid state drives I'm glad i listened the pc is amazingly fast 5 stars all the way.
Scott Martin
Very friendly and knowledgeable. Happy to take the time to talk to you about computer stuff in layman's terms. Easy payment options and great operating hours to suit busy people.
Michelle Bouwhuis
I must say a BIG Thank you for helping me to sort out my computer recently.

As we needed to do a full reboot of my system, you were thorough in backing up all my files as we have our own business we had a lot of information on our system.

After you had finished I had almost a brand new system that worked absolutely fantastically. So once again your expertise and low affordable costs were greatly appreciated.
Tracee Trammell
Helpful & knowledgeable, Jeff's service is highly recommended from simple tasks to complex undertakings. I continue to contact him for assistance overseas, even after leaving Australia.
Kieran Long
We recently purchased a new PC with upgrades to Windows 7 and Office 2013 from Jeff at PC Sanity. Jeff installed only the programs we required and transferred our files. Jeff came to our home and installed the new PC including connecting our printer,which saved us a lot of stress. Jeff has been most helpful since, we have emailed him with questions and he has always replied promptly with a simple answer. We would certainly recommend his service.
Colin & Joyce
Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication. Would recommend Jeff to anyone!
Bec Smith