PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

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Reviews

We have used PC Sanity for some years to buy, set up, service and repair various computers. Jeff has been trustworthy, prompt and reasonably priced. The most beneficial part of such a relationship is that when things go wrong, one can email or phone for advice or help, knowing it will not cost a fortune. A recent Windows update (Lord bless them) resulted in error messages I did not understand. I emailed Jeff Friday night, he rang me Saturday morning, and we sorted it in a couple of minutes. When we want a computer, he explains the differences between different chips and other components on offer, so we choose our level of performance versus cost.
Rod Murphy
An amazing service. A little gem that I will be using for my company from now onwards. I highly recommend this service for anyone running a business with computers and needs a personal touch.
Jono Viney
Exceptional service and great prices. Jeff installed a SSD drive to my laptop and I cannot believe the difference it has made. I'm definitely a convert to SSD!!!
Megan McConnell
Helpful & knowledgeable, Jeff's service is highly recommended from simple tasks to complex undertakings. I continue to contact him for assistance overseas, even after leaving Australia.
Kieran Long
A great big thank you to Jeff for helping me get rid of a nasty trojan on my computer.

After numerous emails back and forth my gremlin is gone!!!!! So guys if you need help he is more than willing to supply it and in a language even I can understand. LOL

Once again Thank you Jeff for your unselfish efforts. You are a really nice bloke.
Nina
A huge thankyou to Jeff form PC Sanity for all the time he took trying to sort out a computer problem we have. He certainly taught me a few things about my computer which I didn’t know.

If anyone is ever in need of someone to help them with computer problems I would have no hesitation in recommending Jeff.

Thanks again Jeff
Karen
I cannot speak highly enough about the attention to detail given to me by PC Sanity in sourcing a notebook computer for me for my particular requirements. A wonderful personal service not often found in business. I am delighted with the computer.
I've now made this 5 stars for excellent purchase and service, which is the rating I intended to leave initially.
Lucy Davis-Benzoni
Helpful and prompt repair. Lucky to find recommendations on our community group’s page otherwise would have been forced into shop prices. The worse thing about a shop, they don’t tend to want to fix but rather sell a new product. Jeff never doubted the repair and was fixed earlier than I expected. Happy to know I’m only a message or phone call away for any further issues.
Wendy Fry