PC Sanity
We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?
Location
Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123
Get In Touch
Consultations by appointment – please ring, text, email or Facebook Message to arrange.
Call Us
0409 341 532
Email Us
Hours
Mon-Fri: 9am-5pm
Sat: 9am-1pm
Services
We provide computer repair, optimising, networking, security services in Logan and surrounds.
Products
We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.
Reviews
We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.
Technician Profile
Jeff Threlfall
“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”
Our Difference
PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.
Personal Service
We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.
Honest & Reliable
We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.
Inclusions
When we supply you a PC or notebook, we provide System Setup included in the quoted price:
- finalise the (pre-installed) Windows setup
- install all critical/important Windows Updates
- install latest Adobe Reader, uninstall trial programs
- disable unnecessary Startup entries (makes your computer load Windows faster)
- plus more
Quality Reviews
We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.
Fast Turnaround Time
For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.
On-site, pickup, dropoff or remote
We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.
Mature-age specialists.
Trustworthy.
Experienced.
PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.
PC Sanity
On-site services available
(Conditions Apply)
We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.
Social Updates
PC Sanity Facebook Page (for IT alerts, tips and humour)
For over 15 years, we have been using PC-Doctor diagnostics & testing 'tools' for diagnosing & testing computers using bootable diagnostics here at PC Sanity.
PC-Doctor is "The World's #1 PC, Android & Mac Hardware Diagnostic Toolkit" which, among other things, includes the ability to:
Analyze BSODs to identify the offending device driver.
Hard Drive wipe which conforms to military standards.
Diagnose unbootable computers if the hard drive is dead.
So, why use a "friend who knows a bit about computers", a cowboy tech or even one of those mobile geeks? Those people would not have spent several hundred dollars on the above sort of toolkit & would not have purchased professional programs & other 'tools' e.g. for Data Recovery, Disinfection, Secure Data Deletion, Hard drive testing, memory testing, CPU testing, PSU (power supply unit) testing, motherboard testing etc.
Contact Jeff at PC Sanity.
Mob: 0409 341 532
Email: support@pcsanity.net
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Reviews
