PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Looking for a high-end 16" Gaming Laptop?
How about a Gigabyte Aero X16 1WH93AUC94DH Gaming Laptop?
Specs: 16" WQXGA 165Hz IPS Screen (IR-Webcam), Ryzen AI 7 350 CPU, GeForce RTX 5070 8GB VRAM GDDR7 (GPU), 16GB DDR5 RAM(Upgradable), 1TB NVMe SSD(Upgradable), 1Gbe LAN, WiFi 6E, Bluetooth 5.2, 3x USB3 & 1x USB-C ports, Windows 11 Home, 2 Year Warranty - all for only $2,574. (Selling for $2,699 at the shops)
(This unbeatable price is only available at PC Sanity while stocks last)
My business, PC Sanity in Rochedale South, is your local novice-friendly computer supplier and repairer since 2006.
If you're after something different, our Brissie wholesalers stock a large range of all brands, all sizes & types of Laptops from basic right through to extreme gamer, as well as Desktop PCs including custom-built PCs – we build them to suit your needs and your budget. Contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google "PC Sanity" to see our Google Reviews.
... See MoreSee Less

6 days ago
Looking for a high-end 16 Gaming Laptop?
How about a Gigabyte Aero X16 1WH93AUC94DH Gaming Laptop?
Specs: 16 WQXGA 165Hz IPS Screen (IR-Webcam), Ryzen AI 7 350 CPU, GeForce RTX 5070 8GB VRAM GDDR7 (GPU), 16GB DDR5 RAM(Upgradable), 1TB NVMe SSD(Upgradable), 1Gbe LAN, WiFi 6E, Bluetooth 5.2, 3x USB3 & 1x USB-C ports, Windows 11 Home, 2 Year Warranty - all for only $2,574. (Selling for $2,699 at the shops)
(This unbeatable price is only available at PC Sanity while stocks last)
My business, PC Sanity in Rochedale South, is your local novice-friendly computer supplier and repairer since 2006.
If youre after something different, our Brissie wholesalers stock a large range of all brands, all sizes & types of Laptops from basic right through to extreme gamer, as well as Desktop PCs including custom-built PCs – we build them to suit your needs and your budget. Contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: https://pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google PC Sanity to see our Google Reviews.Image attachmentImage attachment+1Image attachment

Then she phoned home!😏 ... See MoreSee Less

6 days ago
Then she phoned home!😏

Customer: My laptop has a tiny crack on the lid. Can you fix it?
Tech: Please send a pic.
... See MoreSee Less

6 days ago
Customer: My laptop has a tiny crack on the lid. Can you fix it? 
Tech: Please send a pic.

A T-shirt made just for me!😁 ... See MoreSee Less

7 days ago
A T-shirt made just for me!😁

Let's have a moment of silence for all the guys who lost their "girlfriends" in that Russian data centre attack.😏 ... See MoreSee Less

1 week ago

🤣 ... See MoreSee Less

1 week ago
🤣
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Reviews

Highly recommend Jeff at PC Sanity. He was recommended to us by many locals when we needed to get a laptop screen replaced. He had great communication and the work he completed was excellent quality. Will certainly be going to Jeff for any PC/Laptop needs in the future!
Belinda Davis
Thanks very much Jeff, He came over this morning and helped me network my PC’s.

It is something that has been had me tearing my hair out for weeks. It took him over 2hrs to get everything right (I was amazed that he was happy to spend that much time here) but it is all working extremely well now.

The kids are over the moon , now they can play their Dora the explorer games !

Thanks again Jeff , your a real life (and hair) saver.
Drew and Family
Thanks Jeff. Super helpful explaining things to me. Patient while I discussed things with my partner and super quick with responses to questions/comments and the (new) machine once all decided. Love your work.
Chel and Phil
Helpful and prompt repair. Lucky to find recommendations on our community group’s page otherwise would have been forced into shop prices. The worse thing about a shop, they don’t tend to want to fix but rather sell a new product. Jeff never doubted the repair and was fixed earlier than I expected. Happy to know I’m only a message or phone call away for any further issues.
Wendy Fry
Just wanted to say a sincere Thank You for your help & fix-up suggestions with my PC. It seems to have speeded things up and running a lot smoother now. I couldnt figure out what the problem was. The registry clean-up helped too as it seems a lot more stable now. I totally recommend Jeffs services should anyone need any PC help. It’s good to know we have someone we can turn to.

Jeff I’ll definitely keep you in mind if I’m shopping around for a new PC mate.
Luke
Jeff is so easy to work with he listens and can undertand your needs, i have found that he offers options, and support in making the correct choice for your requirements. If its no BS your looking for this is the man to talk to his honesty is refreshing. Thank you for the speed in which you got us up and running Jeff until next time stay safe.
Michelle Pettman
Had my son’s laptop screen replaced by Jeff at PC Sanity Jeff was very helpful, friendly and professional throughout the whole process. And also great value for money. Thanks Jeff
afz s
Best place to get your computer or laptop repaired Jeff is the owner he is Honest Reliable and the costs are reasonable Drop off for your repairs zpC Sanity is the place to go
Danny Richardson