PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

I decided to create a ChatGPT image of me at work. What do you think? ... See MoreSee Less

5 days ago
I decided to create a ChatGPT image of me at work. What do you think?

Windows 11 Start Menu update divides users. If you've received that update, do you like it? ... See MoreSee Less

5 days ago
Windows 11 Start Menu update divides users. If youve received that update, do you like it?

🤔 ... See MoreSee Less

5 days ago
🤔Image attachment

Fake CAPTCHA pages are tricking users into installing malware:
Similar to another CAPTCHA attack from last year, users are prompted to press the Windows key + R shortcut (which launches the Windows Run prompt), followed by Ctrl + V (which pastes a malicious command into the Run prompt), and then Enter (which runs the malicious command).

What ends up happening is that the fake CAPTCHA page loads a PowerShell command into your Windows clipboard, which is then executed when you follow the instructions. That PowerShell command downloads malware without you noticing.

This new attack can be used to access login information for web browsers, Outlook, Steam accounts, and cryptocurrency wallets, among other things.
www.pcworld.com/article/3064819/fake-captcha-pages-are-tricking-users-into-installing-malware.htm...
... See MoreSee Less

5 days ago
Fake CAPTCHA pages are tricking users into installing malware:
Similar to another CAPTCHA attack from last year, users are prompted to press the Windows key + R shortcut (which launches the Windows Run prompt), followed by Ctrl + V (which pastes a malicious command into the Run prompt), and then Enter (which runs the malicious command). 

What ends up happening is that the fake CAPTCHA page loads a PowerShell command into your Windows clipboard, which is then executed when you follow the instructions. That PowerShell command downloads malware without you noticing.

This new attack can be used to access login information for web browsers, Outlook, Steam accounts, and cryptocurrency wallets, among other things.
https://www.pcworld.com/article/3064819/fake-captcha-pages-are-tricking-users-into-installing-malware.html?fbclid=IwY2xjawQDIdtleHRuA2FlbQIxMQBzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEezRO-0vrDKXsOt4yZtXBKeVStbRv_ISeM2YFa71HH_0zvwZ4CJH1PDmhTHL8_aem_jrDPPa7rSkwahwjtkLOpFQ

PC Sanity in Rochedale South is your local novice-friendly computer supplier and repairer since 2006.
Check out these Asus laptop specials now. See attached.

If you're after something different, our wholesalers stock a large range of all brands & types of Laptops & Desktop PCs including custom-built PCs - contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google "PC Sanity" to see our Google Reviews
... See MoreSee Less

5 days ago
PC Sanity in Rochedale South is your local novice-friendly computer supplier and repairer since 2006.
Check out these Asus laptop specials now. See attached.

If youre after something different, our wholesalers stock a large range of all brands & types of Laptops & Desktop PCs including custom-built PCs - contact us to discuss your requirements.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: https://pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google PC Sanity to see our Google Reviews

I think we're past that point now! ... See MoreSee Less

6 days ago
I think were past that point now!
Load more

Reviews

I was very happy with the service provided by Jeff. He was very clear about options and timeframes and gave me solutions to fit my needs and budget. Very easy to deal with, highly responsive to communications and got me what I needed at a reasonable price. Really love using a local, small business.
Mieken Falkenbach
We would like to thank Jeff and thoroughly recommend him to anyone with any computer issues, his help has been absolutely invaluable. Jeff is studying for his Diploma in I.T. Network Engineering, and needs all the assistance he can get to acquire new clients without resorting to expensive advertising.

If you or someone you know needs computer assistance, please tell your friends, neighbours and relatives about PC Sanity as he relies on word of mouth as his (main) form of advertising. And although he specializes in PC support for novice and mature age users – we are neither novices or mature age, and still learnt a great deal from him.
Hall
Just popping in after a short absence due to my PC being with Jeff at PC Sanity – he just did some work on my puter, re-installed XP for me, cleaned up a few glitches, backed up my old files first, restored all the stuff when he finished – and I can’t believe how little it cost me compared to some!!

I also did a dumb thing trying to plug it all back in when I got home. One phone call to Jeff and a few mutual laughs and some wise instruction later, I was back on line. None of this “talk down to the dumb grandma” stuff – what a nice man he is !!

I can thoroughly recommend Jeff at PC Sanity. I live at Scarborough and for me to take my PC all the way to Rochedale, a good hour or more’s drive away says it all!!!!

Please check him out before you go any where else – you won’t be sorry!!
Yvette O
I agree Jeff does do a fantastic Job and on more than one occasion has helped us out. We have 3 children (2 with disabilities) and he caters for there needs and checks their computers for vruses and other probs at very reasonable rates.

Jeff’s prices are better than anywhere, cheap good honest and down to earth and extremely reliable.

Talks My language – I am computer illiterate,
Marie and Family
Jeff supplied a new laptop within my price range,completed the system & custom setups in quick time. I am very happy with the work performed & would not hestitate to recommend his services. Ian
Ian Speaight
We recently purchased a new PC with upgrades to Windows 7 and Office 2013 from Jeff at PC Sanity. Jeff installed only the programs we required and transferred our files. Jeff came to our home and installed the new PC including connecting our printer,which saved us a lot of stress. Jeff has been most helpful since, we have emailed him with questions and he has always replied promptly with a simple answer. We would certainly recommend his service.
Colin & Joyce
Thank you Jeff and PC Sanity for helping me to understand and complete purchase of a desktop. 5 Stars for patience, excellent customer service and affordability. Confident and happy with product!
Elizabeth Niu
Thanks Jeff for upgrading my computer with Windows 10. It's good to have a local and helpful computer expert around that can be relied on. Also good to know that I won't worry that I can expect a fair and reasonable price for good work performed.
Rose Jarman