PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

From 1 July, customers will start seeing a clear difference between registered and unregistered SMS sender IDs.
If your SMS sender ID isn’t among the 17,000+ organisations already registered, your messages will be marked ‘Unverified’ on 1 July.
You should exercise caution about all ‘Unverified’ messages, as they may be unregistered or possible scams.
The new initiative will give people more confidence that SMS messages sent with a branded sender ID are legitimate.
Follow the link in the comments to register today.
www.facebook.com/share/p/18yufa6o79/From 1 July, customers will start seeing a clear difference between registered and unregistered SMS sender IDs.

If your SMS sender ID isn’t among the 17,000+ organisations already registered, your messages will be marked ‘Unverified’ on 1 July.

You should exercise caution about all ‘Unverified’ messages, as they may be unregistered or possible scams.

The new initiative will give people more confidence that SMS messages sent with a branded sender ID are legitimate.

👇 Follow the link in the comments to register today.
... See MoreSee Less

6 days ago
From 1 July, customers will start seeing a clear difference between registered and unregistered SMS sender IDs.
If your SMS sender ID isn’t among the 17,000+ organisations already registered, your messages will be marked ‘Unverified’ on 1 July.
You should exercise caution about all ‘Unverified’ messages, as they may be unregistered or possible scams.
The new initiative will give people more confidence that SMS messages sent with a branded sender ID are legitimate.
Follow the link in the comments to register today. 
https://www.facebook.com/share/p/18yufa6o79/

Despite the warning sticker, it has escaped! ... See MoreSee Less

7 days ago
Despite the warning sticker, it has escaped!Image attachment

Seems about right! ... See MoreSee Less

7 days ago
Seems about right!

They should have included a QR code to make it look more authentic and have it pointing to their website. ... See MoreSee Less

7 days ago
They should have included a QR code to make it look more authentic and have it pointing to their website.

OMG...
Today, a new customer dropped off his PC for repair.
Me: What's your login password?
Him: I don't know, I haven't used it for a while.
Me: No worries, please text it to me when you find out.
His text: <the password>, then "It's case sensitive"
I thought to myself... No shit, Sherlock!
... See MoreSee Less

1 week ago
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Reviews

Jeff gave me some free advice that solved my internet issues. That's something you don't see much of these days. I will use PC Sanity for all of my computer issues in the future.
John Amanda Gill
Jeff @ PC Sanity was very easy to deal with. He explained everything clearly with no hidden costs or services needed. He was very prompt with replies, friendly and professional. Highly recommended his services.
Janine Bran
We have used PC Sanity for some years to buy, set up, service and repair various computers. Jeff has been trustworthy, prompt and reasonably priced. The most beneficial part of such a relationship is that when things go wrong, one can email or phone for advice or help, knowing it will not cost a fortune. A recent Windows update (Lord bless them) resulted in error messages I did not understand. I emailed Jeff Friday night, he rang me Saturday morning, and we sorted it in a couple of minutes. When we want a computer, he explains the differences between different chips and other components on offer, so we choose our level of performance versus cost.
Rod Murphy
I must say a BIG Thank you for helping me to sort out my computer recently.

As we needed to do a full reboot of my system, you were thorough in backing up all my files as we have our own business we had a lot of information on our system.

After you had finished I had almost a brand new system that worked absolutely fantastically. So once again your expertise and low affordable costs were greatly appreciated.
Tracee Trammell
I recently purchased an ASUS note book with a solid state hard drive and speed is fantastic.It definitely is the way to go ,also super quiet! Service at PC Sanity is exceptional,thank you Jeff.
lyell pettman
Jeff was personable and friendly. The process to purchase was easy and straight forward. He was happy to answer any questions and had a strong knowledge base. Would recommend!
Michael Kuiri
This business is an awesome business... I have known Jeff for a few years now & he has helped me with purchases of new notebooks & printers. Jeff also has amazing knowledge of this technology & has answered many questions i have asked him in a professional manner & I also am grateful for times when he could guide me over the phone with a particular problem i had encounted, especially when going to windows 8 !! I reccomend PC Sanity for any computer problems...& if you are wondering what sort of computer / notebook you should purchase? Then call Jeff at PC Sanity.. he explains everything clearly & will advise you to suit your needs.
Margaret Scott
Helpful & knowledgeable, Jeff's service is highly recommended from simple tasks to complex undertakings. I continue to contact him for assistance overseas, even after leaving Australia.
Kieran Long