PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

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6 days ago
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1 week ago
Check out the comment at the bottom😁

Microsoft is letting you kill Bing in Windows 11 Search, after years of forcing it on every PC:
Microsoft is testing a new toggle that lets you turn off web searches in Windows Search, so it runs entirely locally. You’ll also be able to turn off Microsoft Store results.

For those unaware, if you search Windows Search for an app that isn’t installed but is on the Store, you’ll see a listing with a Get button that downloads the app. This listing will disappear when you manually turn off Microsoft Store results in Windows Search.
www.windowslatest.com/2026/06/07/microsoft-is-letting-you-kill-bing-in-windows-11-search-after-ye...
... See MoreSee Less

1 week ago
Microsoft is letting you kill Bing in Windows 11 Search, after years of forcing it on every PC:
Microsoft is testing a new toggle that lets you turn off web searches in Windows Search, so it runs entirely locally. You’ll also be able to turn off Microsoft Store results.

For those unaware, if you search Windows Search for an app that isn’t installed but is on the Store, you’ll see a listing with a Get button that downloads the app. This listing will disappear when you manually turn off Microsoft Store results in Windows Search.
https://www.windowslatest.com/2026/06/07/microsoft-is-letting-you-kill-bing-in-windows-11-search-after-years-of-forcing-it-on-every-pc/
Load more

Reviews

Very friendly and knowledgeable. Happy to take the time to talk to you about computer stuff in layman's terms. Easy payment options and great operating hours to suit busy people.
Michelle Bouwhuis
PC Sanity is always prompt and helpful with my computer problems and keeps me operating all year. Friendly and professional service with reasonable rates for work performed.
Debbie Walters
Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️
Angie Reid
Jeff was able to upgrade my hard drives and fix my Wi-Fi issues in an efficient and professional manner. He offered an effective solution in a timely manner. An all round excellent service.
Venetia Vernon
When my computer failed I found Jeff on our local facebook page. He proved to be very patient with my limited IT skills and most helpful to solving the problems that arose. At all times he kept me updated with the progress of the repairs and when the bill arrived it was much better than expected. I'm happy to recommend Jeff for any computer issues.
Helen F
I just wanted to say a huge thank you to Jeff from PC Sanity who spent many hours helping us to resolve a problem with our PC and helped to restore my sanity.

He stayed with us the distance.

If you have a problem with your PC, try contacting Jeff before pulling all your hair out.
Melissa
Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!
Liv Alfred
Exceptional service and great prices. Jeff installed a SSD drive to my laptop and I cannot believe the difference it has made. I'm definitely a convert to SSD!!!
Megan McConnell