PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

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3 days ago

(Not satire) Two NVIDIA-branded trailers belonging to self-driving truck developer PlusAI were stolen from its Fremont, California, warehouse. According to WIRED, the thieves broke the trailers’ locks and drove them away, apparently expecting valuable hardware.
Instead, each trailer was carrying about 20,000 pounds of sand used as simulated cargo for autonomous truck testing. The trailers were later recovered in nearby Newark with all 40,000 pounds of sand still inside. www.wired.com/story/thieves-stole-nvidia-trailers-they-got-20-tons-of-sand/
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4 days ago
(Not satire) Two NVIDIA-branded trailers belonging to self-driving truck developer PlusAI were stolen from its Fremont, California, warehouse. According to WIRED, the thieves broke the trailers’ locks and drove them away, apparently expecting valuable hardware. 
Instead, each trailer was carrying about 20,000 pounds of sand used as simulated cargo for autonomous truck testing. The trailers were later recovered in nearby Newark with all 40,000 pounds of sand still inside. https://www.wired.com/story/thieves-stole-nvidia-trailers-they-got-20-tons-of-sand/

Ring Jim's I.T. and if they can't help, ring Jim's Mowing.😏😁 ... See MoreSee Less

5 days ago
Ring Jims I.T. and if they cant help, ring Jims Mowing.😏😁

... See MoreSee Less

5 days ago

HDMI to what now?😏 ... See MoreSee Less

6 days ago
HDMI to what now?😏
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Reviews

I have been a customer of P.C. Sanity, Springwood for a number of years and have always received prompt and efficient service at a fair and reasonable price. He always goes the extra yard to ensure everything is working satisfactorily. No problem to big or small. Thank You.
Ray Christinson
Hi Jeff

Thanks for the follow-up!

Just to confirm that I am very happy with the computer & your service in setting things up.

At this stage all is OK & I do not have any questions.
Ian
Jeff was personable and friendly. The process to purchase was easy and straight forward. He was happy to answer any questions and had a strong knowledge base. Would recommend!
Michael Kuiri
Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!
Liv Alfred
I would like to thank jeff from pc sanity for all the wonderful help that he has given me to get rid of some nasty problems from my pc.

Here's hoping a big bag full of good karma is on its way to you.
Fran
I cannot speak highly enough about the attention to detail given to me by PC Sanity in sourcing a notebook computer for me for my particular requirements. A wonderful personal service not often found in business. I am delighted with the computer.
I've now made this 5 stars for excellent purchase and service, which is the rating I intended to leave initially.
Lucy Davis-Benzoni
Thank you so much Jeff. The kids and I really appreciate you fixing our computer, you saved me an absolute fortune. If there is any more problems I will give you a call.

The other problem has been fixed.
Lozza
Had my son’s laptop screen replaced by Jeff at PC Sanity Jeff was very helpful, friendly and professional throughout the whole process. And also great value for money. Thanks Jeff
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