Reviews

I was very happy with the service provided by Jeff. He was very clear about options and timeframes and gave me solutions to fit my needs and budget. Very easy to deal with, highly responsive to communications and got me what I needed at a reasonable price. Really love using a local, small business.

When my computer failed I found Jeff on our local facebook page. He proved to be very patient with my limited IT skills and most helpful to solving the problems that arose. At all times he kept me updated with the progress of the repairs and when the bill arrived it was much better than expected. I'm happy to recommend Jeff for any computer issues.

We have used PC Sanity for some years to buy, set up, service and repair various computers. Jeff has been trustworthy, prompt and reasonably priced. The most beneficial part of such a relationship is that when things go wrong, one can email or phone for advice or help, knowing it will not cost a fortune. A recent Windows update (Lord bless them) resulted in error messages I did not understand. I emailed Jeff Friday night, he rang me Saturday morning, and we sorted it in a couple of minutes. When we want a computer, he explains the differences between different chips and other components on offer, so we choose our level of performance versus cost.

Had my son’s laptop screen replaced by Jeff at PC Sanity Jeff was very helpful, friendly and professional throughout the whole process. And also great value for money. Thanks Jeff

Affordable prices and Excellent service - Thanks Jeff!

I can highly recommend Jeff from PCSanity for all your computer and computer service needs. He is very helpful, efficient and knowledgeable and nothing is too much trouble.

Would highly recommend Jeff. Was very professional and considerate and did all he could to help. Thanks.

Jeff's knowledge and service was outstanding. A much better service than going to a big retail outlet. Jeff provides a trustworthy and professional customer service that is rare to find today. I wouldn't hesitate recommending Jeff and PC Sanity.

Helpful & knowledgeable, Jeff's service is highly recommended from simple tasks to complex undertakings. I continue to contact him for assistance overseas, even after leaving Australia.

Jeff Threlfall recently supplied new desktop PC and monitor, upgraded old laptop and transferred all data etc. Very happy with communications and service provided.

Jeff @ PC Sanity was very easy to deal with. He explained everything clearly with no hidden costs or services needed. He was very prompt with replies, friendly and professional. Highly recommended his services.

Jeff is totally brilliant in looking after the local area's needs in all things computery - will even provide advice and remote access assistance and is 100% totally trustworthy. Have been going to him for many, MANY years! A wonderfully professional and patient man, with an awesome sense of humour. I highly recommend PC_Sanity for new purchases and set-up, then your ongoing yearly servicing to ensure your machines keep running perfectly. Please ignore any bad reviews, as he is definitely deserving of a 5 star rating - it looks like Facebook trolls have been attacking this business, without even being actual clients. Jeff has never let me down - one of the world's good guys.

Jeff Threlfall recently supplied new desktop PC and monitor, upgraded old laptop and transferred all data etc. Very happy with communications and service provided.

Jeff the owner, runs a great business.
He explained everything to me in language I could understand, being computer illiterate, kept me up to date with progress, called to clarify uncertainties on my part and provided me with an end product (computer) that is fit for purpose and not expensive. I would thoroughly recommend making use of Jeff’s expertise.

Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!

Geoff knows his stuff and is very thorough

Jeff has provided us with friendly and expert service and advice. We totally recommend Jeff for any computer problems. Jeff has always been very prompt and courteous and is highly recommended.---Selwyn & Dorothy

Jeff was able to upgrade my hard drives and fix my Wi-Fi issues in an efficient and professional manner. He offered an effective solution in a timely manner. An all round excellent service.

Provides excellent service and keeps you informed on repairs and servicing at a reasonable price.

Helpful and prompt repair. Lucky to find recommendations on our community group’s page otherwise would have been forced into shop prices. The worse thing about a shop, they don’t tend to want to fix but rather sell a new product. Jeff never doubted the repair and was fixed earlier than I expected. Happy to know I’m only a message or phone call away for any further issues.

I highly recommend pc sanity and Jeff. We can speak any higher of Jeff. He has been absolutely amazing in helping us with our computer problems. If you have any needs for computers, give Jeff a call or email.

Thank you Jeff and PC Sanity for helping me to understand and complete purchase of a desktop. 5 Stars for patience, excellent customer service and affordability. Confident and happy with product!

Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!

Best place to get your computer or laptop repaired Jeff is the owner he is Honest Reliable and the costs are reasonable Drop off for your repairs zpC Sanity is the place to go

PC Sanity was just what I needed, New Hard Drive and Recovered Files I thought I had lost Forever, Thanks to PC Sanity I can continue my work. I would recommend this business for all you Computer problems Fast Efficient Work carried out within anyone's budget. Talk to Jeff he will solve all your problems and Business Hours to suit you.

PC Sanity is always prompt and helpful with my computer problems and keeps me operating all year. Friendly and professional service with reasonable rates for work performed.

Jeff is an absolute wizard with what he can do with computers. I took him a tortoise and he have me back a cheetah! Working on my"new" computer these last two days had been a pleasure. So quick! Definitely the man to go to for your computer needs.

Jeff from PC_Sanity was very prompt, courteous and helpful with me recent computer repairs and tune up. I have no hesitation in recommending PC Sanity for all your computer repairs service and sales.

Great service offering professional advice. Affordable prices. Highly recommend PC Sanity. Will go back if we ever need IT or computer help again.

Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up

Thanks Jeff for getting me up and running again (and on a long weekend too!) after a storm fried my laptop.

Have been associated with Jeff from PC Sanity for over 10 years. On the number of occasions I have required his assistance I have always found him to be approachable, knowledgeable and provide timely and competent service. I have no hesitation in recommending the PC Sanity for all computing issues.

PC Sanity have served our family computer needs, repairs and new PCs for several years and we are extremely happy with the company. They have always accommodated our needs and have been exceptionally good especially where we are not very IT literate. They gone out of their way to overcome any computer problem for us and we can highly recommend them.

Got our pc fixed by Jeff whom was very accommodating and professional. Thanks for going above and beyond!! Highly Highly recommend 💯

Thank you Jeff for helping me get my PC going again and upgrading it to run much better. Fixed in no time and I am very happy at the price. Graham.

Jeff at PC Sanity has been very helpful with all our computer needs and questions. Because he is local you can expect quick and friendly service.

Wanted to say a huge thank you to Jeff. He helped us out with a school computer. He did all the hard work for me by doing the set up and adding all the necessary programs that we needed. Jeff also help us when we had a problem with the computer. Can highly recommend PC Sanity

So grateful for Jeff getting me up and running again after a storm fried my laptop.

Very professional and also very patient with a novice. Ensuring I get the best advice and service, when I was purchasing a new laptop, protection for the device. Prompt and reasonably priced service. I would happily recommend to others.

Very good and hassle free service of my computer needs, would recommend.

Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up

Great service from Jeff, always takes time to explain what he does, and his prices very reasonable.

I've been reading their helps and advice on FB & actually found real help & accurate advice! Would recommend checking them out!

Jeff has taken care of our two computers and we were very happy with the excellent service. He was prompt, efficient and explained everything in easy to understand terms. We highly recommend PC Sanity.

Jeff is so easy to work with he listens and can undertand your needs, i have found that he offers options, and support in making the correct choice for your requirements. If its no BS your looking for this is the man to talk to his honesty is refreshing. Thank you for the speed in which you got us up and running Jeff until next time stay safe.

Prompt,efficient service. at all times.Very helpful to those of us who are not tech savvy. Highly recommended.

I have been dealing with PC Sanity ( Jeff) for many years and the service and knowledge is second to none, always available to help out with any technical problems. Also have bought many items from Jeff, laptops, computers, software, Anti -Virus and always been very competitive with pricing. Highly recommend PC Sanity.

Excellent service, fixed my wife's computer which wouldn't even boot to Windows. Definitely recommended.

I’ve never ever used this company just like the fool who’s been giving the company one star reviews to ruin their excellent feedback. I do appreciate all of the advice they post regularly though.

Extremely efficient and prompt service

over the years i have bought two desktop computers from PC Sanity and i have found Jeff goes out of his way to make sure he understands my needs. then he gives as much time as needed to explain to me the ins and outs of my new purchase. The costs seemed fair and reasonable with the PC lasting for years till i decided to upgrade.

Thank you Jeff, for your honest, efficient, reliable service and advice at affordable prices over many years

Great service at reasonable price. Very helpful. 5* service.

I have used PC SANITY for a number of years & always found then extremely helpful & fixed my problems to my satisfaction. I also bought a Laptop & other equipment & security programs .I have always been more than happy with the price & quality.

I’ve been following PC Sanity for many years and have been helped countless times by the site. Many times, the author has addressed a computer issue before I knew I was going to need the answer. Always professional and accurate at PC Sanity.

Fantastic service!

Great, friendly service, from a very knowledgeable person..

PC sanity is the go to for all of our computing needs. We have been customers for many years and I cannot recommend highly enough. Thanks Jeff.

I have been dealing with PC Sanity for about 10 years.They provide great personalised service and are very honest in ensuring that you only purchase what you really need.The owner Jeff always is there to answer any questions in a timely manner.I purchase all my computing needs from PC Sanity at very reasonable prices.Definitely recommend PC Sanity a family owned company.

PC sanity has always been there to help out with problems big or small. I even referred him.to my Mum who uses no one else now. If you want excellent service you know what to do

I have been a customer of P.C. Sanity, Springwood for a number of years and have always received prompt and efficient service at a fair and reasonable price. He always goes the extra yard to ensure everything is working satisfactorily. No problem to big or small. Thank You.

Highly recommend Jeff, we have been dealing with him for a few years now,and he is so patient,helpful,thorough and informative. Great service.

PC Sanity has a wealth of knowledge and access to the latest technology that helped me make the best laptop purchase for our needs. PC Sanity took away the stress when I lost data and went above and beyond to help me get back on track with my computer technology. I recommend this company as they offer a professional and friendly service every time.

I have been using PC Sanity's service for about 13 years to service/repair my computer. Jeff is a good, honest chap and very competent in his work, Never had to take a computer back to him after he has worked on it.. One would go a long way to find a more reputable computer technician. His fees are reasonable too.

I recently purchased an ASUS note book with a solid state hard drive and speed is fantastic.It definitely is the way to go ,also super quiet! Service at PC Sanity is exceptional,thank you Jeff.

We have been using PC Sanity for many years and Jeff is always honest, thorough, conscientious and affordable. I always recommend him to our friends and family.

Jeff has always been extremely professional and the advice and work done on computers has always been of a high standard and charges have been affordable.

I always go back to PC Sanity for any computer issues. Jeff has great customer service and he has the know how to solve any computer problem. Would recommend PC Sanity to everyone. Louise

Fast and accurate diagnostic, fixed the software issue remotely, very happy with the service.

Jeff has been my go-to man for any computer related issues for over 10 years. He is polite, professional and quietly confident in his work. It’s great to have someone local to receive support from and at the same time support local business- he is competitively priced and of course so much more accessible than the big chain stores with any follow up. I’d highly recommend him for any IT or PC issues - Jeff knows his stuff!

Jeff gave me some free advice that solved my internet issues. That's something you don't see much of these days. I will use PC Sanity for all of my computer issues in the future.

Advice on online passport theft

scam hacker beware. trash

Their WONDERFUL sense of humor.

Great service.

Very good maintenance of my laptop since around 3-4 years. I commend this person for your PC problems!!

An amazing service. A little gem that I will be using for my company from now onwards. I highly recommend this service for anyone running a business with computers and needs a personal touch.

Great service, advice, and value for money

Jeff is very proficient and patient with me. Every time I use his services, my computer comes back working just fine.

Jeff is helpful and provides extra phone support provided to me at no charge. I have been happy to use his services 3 times and have been happy each time with his service

Jeff, is always here to help, no problem is too big or too small. Thanks once again PC Sanity for your help. Cheers Tracee

Just purchased our third pc from PC Sanity, excellent advise and back up service

Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication.

Never go anywhare else. Exelant value for money and quality of service. Highly recomened for brisbane south side.

Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication. Would recommend Jeff to anyone!

Wonderful service. Jeff was very helpful and had our computer issues fixed very quickly. Will definitely use their services again.

Exceptional service and great prices. Jeff installed a SSD drive to my laptop and I cannot believe the difference it has made. I'm definitely a convert to SSD!!!

fantastic service and friendly people. I would highly recommend them for all your PC and laptop problems.. just ask them anything, they will always answer.Thank you Jeff

I bought my PC from Jeff and have had it serviced by him since. The job's done efficiently and quickly. A small cost which provides me with peace of mind.Thanks Jeff

Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️

A great name for Jeff's business as he has saved my sanity again by giving me some very specific software problem solving advice.

Thanks Jeff for upgrading my computer with Windows 10. It's good to have a local and helpful computer expert around that can be relied on. Also good to know that I won't worry that I can expect a fair and reasonable price for good work performed.

Jeff Threlfall recently installed an SSD to my laptop computer and the speed of the computer has increased by approx. 400%. Jeff did the installation over one weekend and minimized the downtime. Great result. Thanks Jeff.

Jeff has been rescuing me from computer disasters for a number of years now. He is always super helpful, honest, does his best to provide quick service, and is very fair with his charges. Love that he tells it like it is - no bull. I happily recommend him to anyone with a computer. 🙂

Great affordable and prompt service.

Happy to recommend PC Sanity to anyone in need of work and advice on computers. They are professional, efficient and very reasonable with their charges.

While on holidays left my computer with Jeff to do an upgrade.. this consisting of installing SSD HD, more ram and change over to Windows 10. He also gave the computer a good clean out and tune up. now everything is running very quick, like start up. downloading, transferring files etc.

He also gave me a tuition on windows 10 to get me up and running.
Thanks again Jeff for your great service over the years.
Cheers Martin

Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.

Jeff is incredibly helpful and very knowledgeable. Very professional, patient and understanding. Thoroughly recommend for anyone needing PC assistance.

The advice was sound, the product excellent, the price fair and follow-up service quick. What more ca anyone ask? Thank you Jeff.

I am so pleased I found PC Sanity! A great purchase from a dedicated computer expert. So much effort went into sourcing just the right notebook computer for me and it was wonderful having it set up and ready to run immediately on installation. I also appreciated having my old XP desktop computer set up again in another area. Great service. Lucy DavisBenzoni

This business is an awesome business... I have known Jeff for a few years now & he has helped me with purchases of new notebooks & printers. Jeff also has amazing knowledge of this technology & has answered many questions i have asked him in a professional manner & I also am grateful for times when he could guide me over the phone with a particular problem i had encounted, especially when going to windows 8 !! I reccomend PC Sanity for any computer problems...& if you are wondering what sort of computer / notebook you should purchase? Then call Jeff at PC Sanity.. he explains everything clearly & will advise you to suit your needs.

Thank you Jeff for the quick and easy service given to me when purchasing my new Toshiba Laptop. I am very happy with the level of assistance you provided to me in making the correct choices when setting up my new computer. Once again many thanks Margaret Wiltshire.

Very friendly and knowledgeable. Happy to take the time to talk to you about computer stuff in layman's terms. Easy payment options and great operating hours to suit busy people.

P C Sanity has been great for me because I have little experience and no confidence and have been helped many times in a very friendly and helpful manner. I would be lost without Jeff.

Jeff from PC Sanity looked after my computer when I lived in Brisbane. I always had very friendly efficient service from him and would recommend his services.

I cannot speak highly enough about the attention to detail given to me by PC Sanity in sourcing a notebook computer for me for my particular requirements. A wonderful personal service not often found in business. I am delighted with the computer.
I've now made this 5 stars for excellent purchase and service, which is the rating I intended to leave initially.

What can I say great service, great prices. I wouldn't buy a pc from any where else. I was blown away with how fast the pc came. Then all the software Jeff personally adds to make things run better, not to mention running through all of it so I didn't make a mistake. The system build he has on offer are well priced and the solid state drives I'm glad i listened the pc is amazingly fast 5 stars all the way.

Excellent service, very knowledgeable, patient and extremely helpful.

Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!

Very useful! Splendid! 😀

Great service. Will definitely use again. Sorted the problem out efficiently.

Hi Jeff, Thanks for all your help with my "imposter" and the "fake" page pretending to be me. The help that you gave was sensational and I just wanted to thank you and let you know how much I appreciated all the help - as I was way out of my depth (as a 'techie'). As a result, I have now been notified by facebook that the site did in fact violate their standards and that the page has been (once again) closed down. Fingers crossed that they do not show up yet again. Once again, thank you.

Just popping in after a short absence due to my PC being with Jeff at PC Sanity – he just did some work on my puter, re-installed XP for me, cleaned up a few glitches, backed up my old files first, restored all the stuff when he finished – and I can’t believe how little it cost me compared to some!!

I also did a dumb thing trying to plug it all back in when I got home. One phone call to Jeff and a few mutual laughs and some wise instruction later, I was back on line. None of this “talk down to the dumb grandma” stuff – what a nice man he is !!

I can thoroughly recommend Jeff at PC Sanity. I live at Scarborough and for me to take my PC all the way to Rochedale, a good hour or more’s drive away says it all!!!!

Please check him out before you go any where else – you won’t be sorry!!

I agree Jeff does do a fantastic Job and on more than one occasion has helped us out. We have 3 children (2 with disabilities) and he caters for there needs and checks their computers for vruses and other probs at very reasonable rates.

Jeff’s prices are better than anywhere, cheap good honest and down to earth and extremely reliable.

Talks My language – I am computer illiterate,

We have for some time used the services of PC Sanity for all our computer maintenance, upgrades and networking.

We have found them to be extremely efficient in dealing with our computing matters and, most importantly, very aware of the necessity of both confidentiality and discretion when, dealing with sensitive material.

I have no hesitation in recommending them to anyone who requires the services of an, experienced and innovative firm.

I just wanted to say a huge thank you to Jeff from PC Sanity who spent many hours helping us to resolve a problem with our PC and helped to restore my sanity.

He stayed with us the distance.

If you have a problem with your PC, try contacting Jeff before pulling all your hair out.

Thank you for your e-mail everything is working well. The new computer is soooo much easier to use and is so much faster.

Thanks Jeff. Super helpful explaining things to me. Patient while I discussed things with my partner and super quick with responses to questions/comments and the (new) machine once all decided. Love your work.

A great big thank you to Jeff for helping me get rid of a nasty trojan on my computer.

After numerous emails back and forth my gremlin is gone!!!!! So guys if you need help he is more than willing to supply it and in a language even I can understand. LOL

Once again Thank you Jeff for your unselfish efforts. You are a really nice bloke.

Thank you very much for all your help, I was on the brink of insanity with this computer.
After following your advice the problem is now fixed and I can stop pulling my hair out.
You sure have chosen the right name.

I can not thank you enough, for all the time, advice, e-mails, and help that you have given me with my computer.

We are very happy. Thank you. Should have upgraded ages ago! Have a great day

Thank you for your great service. The PC has been running well. That is a sensational price for a video card – much appreciated.

Hi PC Sanity, thank you so much for fixing my laptop. (Yes, the fingerprint scanner still works.)
Great service and a brilliant price. I will recommend you to everyone.

Hi Jeff
Thanks again for your great advice.

Thanks for your follow up email and yes all is great.

Many thanks for the service with the new computer – trouble free purchase!

Our computer is running great guns since you serviced it in January Thank you very much.

Hi All,
I just thought i’d pop in and say what a great job Jeff does.
He has helped me out on more than one occasion, saving me grief, money and hair!

Off all the times he has sorted out a system for me, the majority of the work was done gratis … I have only had to pay him for one major job and when I got the bill I had to pinch myself.

Jeff speaks to you in a language you can understand, unlike the majotiry of snot nosed no-it-all’s that would rather confuse the hell out of you than help. His service is top notch and he has the education to back it up.

For what it’s worth, I give him my official TWO THUMBS UP!

Yes I am fully enjoying the new PC you sold me.

Thank you very much

We would like to send our appreciation for the help we received fixing our computer. It is so frustrating when you have tried everything and still can not get the computer to work. Amazingly it is a miracle when we, as mature age people can use the computer for our simple needs. There is nothing worse than trying to live in this modern age with things breaking down.

Jeff helped me recently with some computer problems and what I appreciated most was he didn’t treat me like a dill but explained things in simple language fixed the problem and was reasonably priced as well. I would definitely use him again.

Thank you Jeff.

Dear Jeff,

Thanks, very much for your help!!

It was much appreciated.

The computer is working well, thanks to you!!

I would like to thank jeff from pc sanity for all the wonderful help that he has given me to get rid of some nasty problems from my pc.

Here's hoping a big bag full of good karma is on its way to you.

Hello,
I wish to thank Jeff at PC Sanity – I have had a big problem with my computer just dropping out on the internet. I could connect ok, but within a few minutes it would just drop out. This was very frustrating and if i could have threw the computer out my window behind me i would have several times (luckily for the security screens)

Jeff spent quite some time working on the computer and it is now working remarkably better, in fact i dont remember it working this well.

No longer does it drop out, and i have been able to also do other bits and pieces that i could not do before.

Again a big thanks for working on the computer and also explaining to me about how things work.

PC Sanity surely gave me my sanity back.

THANK YOU !!! You are awesome i was dreading spending hours on hold then speaking to sumone i couldnt understand to ask that. thanks worked n i’m up n running 🙂

i’m very happy, have a wonderful day!

I would just like to say thanks to PC Sanity for the computer help we now have a wonderful working computer for our 6 children.

Thanks again

Thankyou jeff for helping us with our computer greatly appreciated was your time and effort.
It is wonderful to have computer set up the way it is now, thankyou.

Thank-You Jeff for all your efforts,
The service that you provide is second to none and your attitude to the novice was very special to me.
Any other work that I need I hope you will be able to help again.
I will pass your details on to my friends.

A Big Thank-You Jeff.

We recently purchased a new PC with upgrades to Windows 7 and Office 2013 from Jeff at PC Sanity. Jeff installed only the programs we required and transferred our files. Jeff came to our home and installed the new PC including connecting our printer,which saved us a lot of stress. Jeff has been most helpful since, we have emailed him with questions and he has always replied promptly with a simple answer. We would certainly recommend his service.

A huge thankyou to Jeff form PC Sanity for all the time he took trying to sort out a computer problem we have. He certainly taught me a few things about my computer which I didn’t know.

If anyone is ever in need of someone to help them with computer problems I would have no hesitation in recommending Jeff.

Thanks again Jeff

Thank you so much Jeff. The kids and I really appreciate you fixing our computer, you saved me an absolute fortune. If there is any more problems I will give you a call.

The other problem has been fixed.

Dear Jeff

Thanks Jeff for the very prompt computer advise you gave

You gave me the information I needed to make me realise that I had not installed a program completely. Now I can listen to the radio etc by using Windows media player.

Also you helped confirm my suspicions about my phone service provider. I want to disconnect my landline and want to keep my broadband connection.

I keep getting conflicting stories about the broadband being able to operate.

Yes that extra $ is what they are after.

I am still very surprised that you responded so promptly and gave me the advise I needed to check what I had installed on my computer. Better still no jargon that I had to interpret.

Best of luck with yoru business. With quality of customer service, you deserve to prosper.

Once again thanks for all the help you were able to offer.

I highly recommend Jeff from PC Sanity.

He provides prompt, reliable, affordable service, with a smile:).

He keeps our computers running for our business with prompt, friendly service

Hi Jeff

Thanks for the follow-up!

Just to confirm that I am very happy with the computer & your service in setting things up.

At this stage all is OK & I do not have any questions.

Many Thanks to Jeff at PC Sanity, for his patience and help in getting my computer back and running and "my sanity" reinstalled once again.

Thanks to Jeff at PC Sanity for all the time spent ironing out the problems with my computer.
A generous, gentle, patient man who has captured the spirit of Freecycle.
My personal thanks to you Jeff.

Thanks for the follow up email Jeff, all going well. No problems to
report. Must be the good service and your preparation before delivery.

I must say a BIG Thank you for helping me to sort out my computer recently.

As we needed to do a full reboot of my system, you were thorough in backing up all my files as we have our own business we had a lot of information on our system.

After you had finished I had almost a brand new system that worked absolutely fantastically. So once again your expertise and low affordable costs were greatly appreciated.

Thank you very much

Top business, top bloke, honest, affordable and reliable – what more could anyone WANT?

All is working very well and I am very happy with the new computer. I will
definitely be straight back to you when I renew my trend security (which I think isn’t until Jan 2011)
Thanks a lot for all your help

PC Sanity have solved my PC problems in an efficient and friendly manner. The cost was very reasonable.

Thanks very much Jeff, He came over this morning and helped me network my PC’s.

It is something that has been had me tearing my hair out for weeks. It took him over 2hrs to get everything right (I was amazed that he was happy to spend that much time here) but it is all working extremely well now.

The kids are over the moon , now they can play their Dora the explorer games !

Thanks again Jeff , your a real life (and hair) saver.

Hi Jeff, sorry about the no response.

We took your advise and have discovered that the computer is stuffed.
It needs to be upgraded anyway.

Thank you for your help.

We would like to thank Jeff and thoroughly recommend him to anyone with any computer issues, his help has been absolutely invaluable. Jeff is studying for his Diploma in I.T. Network Engineering, and needs all the assistance he can get to acquire new clients without resorting to expensive advertising.

If you or someone you know needs computer assistance, please tell your friends, neighbours and relatives about PC Sanity as he relies on word of mouth as his (main) form of advertising. And although he specializes in PC support for novice and mature age users – we are neither novices or mature age, and still learnt a great deal from him.

For the help getting my sons internet access up and running again. He is one ecstatic kid tonight 🙂

Just wanted to say a sincere Thank You for your help & fix-up suggestions with my PC. It seems to have speeded things up and running a lot smoother now. I couldnt figure out what the problem was. The registry clean-up helped too as it seems a lot more stable now. I totally recommend Jeffs services should anyone need any PC help. It’s good to know we have someone we can turn to.

Jeff I’ll definitely keep you in mind if I’m shopping around for a new PC mate.

I was very happy with the service provided by Jeff. He was very clear about options and timeframes and gave me solutions to fit my needs and budget. Very easy to deal with, highly responsive to communications and got me what I needed at a reasonable price. Really love using a local, small business.

We have used PC Sanity for some years to buy, set up, service and repair various computers. Jeff has been trustworthy, prompt and reasonably priced. The most beneficial part of such a relationship is that when things go wrong, one can email or phone for advice or help, knowing it will not cost a fortune. A recent Windows update (Lord bless them) resulted in error messages I did not understand. I emailed Jeff Friday night, he rang me Saturday morning, and we sorted it in a couple of minutes. When we want a computer, he explains the differences between different chips and other components on offer, so we choose our level of performance versus cost.

When my computer failed I found Jeff on our local facebook page. He proved to be very patient with my limited IT skills and most helpful to solving the problems that arose. At all times he kept me updated with the progress of the repairs and when the bill arrived it was much better than expected. I'm happy to recommend Jeff for any computer issues.

Had my son’s laptop screen replaced by Jeff at PC Sanity Jeff was very helpful, friendly and professional throughout the whole process. And also great value for money. Thanks Jeff

Affordable prices and Excellent service - Thanks Jeff!

I can highly recommend Jeff from PCSanity for all your computer and computer service needs. He is very helpful, efficient and knowledgeable and nothing is too much trouble.

Jeff's knowledge and service was outstanding. A much better service than going to a big retail outlet. Jeff provides a trustworthy and professional customer service that is rare to find today. I wouldn't hesitate recommending Jeff and PC Sanity.

Would highly recommend Jeff. Was very professional and considerate and did all he could to help. Thanks.

Jeff @ PC Sanity was very easy to deal with. He explained everything clearly with no hidden costs or services needed. He was very prompt with replies, friendly and professional. Highly recommended his services.

Helpful & knowledgeable, Jeff's service is highly recommended from simple tasks to complex undertakings. I continue to contact him for assistance overseas, even after leaving Australia.

Jeff Threlfall recently supplied new desktop PC and monitor, upgraded old laptop and transferred all data etc. Very happy with communications and service provided.

Jeff is totally brilliant in looking after the local area's needs in all things computery - will even provide advice and remote access assistance and is 100% totally trustworthy. Have been going to him for many, MANY years! A wonderfully professional and patient man, with an awesome sense of humour. I highly recommend PC_Sanity for new purchases and set-up, then your ongoing yearly servicing to ensure your machines keep running perfectly. Please ignore any bad reviews, as he is definitely deserving of a 5 star rating - it looks like Facebook trolls have been attacking this business, without even being actual clients. Jeff has never let me down - one of the world's good guys.

Jeff Threlfall recently supplied new desktop PC and monitor, upgraded old laptop and transferred all data etc. Very happy with communications and service provided.

Jeff the owner, runs a great business.
He explained everything to me in language I could understand, being computer illiterate, kept me up to date with progress, called to clarify uncertainties on my part and provided me with an end product (computer) that is fit for purpose and not expensive. I would thoroughly recommend making use of Jeff’s expertise.

Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!

Geoff knows his stuff and is very thorough

Jeff has provided us with friendly and expert service and advice. We totally recommend Jeff for any computer problems. Jeff has always been very prompt and courteous and is highly recommended.---Selwyn & Dorothy

Jeff was able to upgrade my hard drives and fix my Wi-Fi issues in an efficient and professional manner. He offered an effective solution in a timely manner. An all round excellent service.

Provides excellent service and keeps you informed on repairs and servicing at a reasonable price.

Helpful and prompt repair. Lucky to find recommendations on our community group’s page otherwise would have been forced into shop prices. The worse thing about a shop, they don’t tend to want to fix but rather sell a new product. Jeff never doubted the repair and was fixed earlier than I expected. Happy to know I’m only a message or phone call away for any further issues.

I highly recommend pc sanity and Jeff. We can speak any higher of Jeff. He has been absolutely amazing in helping us with our computer problems. If you have any needs for computers, give Jeff a call or email.

Thank you Jeff and PC Sanity for helping me to understand and complete purchase of a desktop. 5 Stars for patience, excellent customer service and affordability. Confident and happy with product!

Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!

Best place to get your computer or laptop repaired Jeff is the owner he is Honest Reliable and the costs are reasonable Drop off for your repairs zpC Sanity is the place to go

PC Sanity was just what I needed, New Hard Drive and Recovered Files I thought I had lost Forever, Thanks to PC Sanity I can continue my work. I would recommend this business for all you Computer problems Fast Efficient Work carried out within anyone's budget. Talk to Jeff he will solve all your problems and Business Hours to suit you.

PC Sanity is always prompt and helpful with my computer problems and keeps me operating all year. Friendly and professional service with reasonable rates for work performed.

Jeff is an absolute wizard with what he can do with computers. I took him a tortoise and he have me back a cheetah! Working on my"new" computer these last two days had been a pleasure. So quick! Definitely the man to go to for your computer needs.

Jeff from PC_Sanity was very prompt, courteous and helpful with me recent computer repairs and tune up. I have no hesitation in recommending PC Sanity for all your computer repairs service and sales.

Great service offering professional advice. Affordable prices. Highly recommend PC Sanity. Will go back if we ever need IT or computer help again.

PC Sanity have served our family computer needs, repairs and new PCs for several years and we are extremely happy with the company. They have always accommodated our needs and have been exceptionally good especially where we are not very IT literate. They gone out of their way to overcome any computer problem for us and we can highly recommend them.

Thanks Jeff for getting me up and running again (and on a long weekend too!) after a storm fried my laptop.

Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up

Have been associated with Jeff from PC Sanity for over 10 years. On the number of occasions I have required his assistance I have always found him to be approachable, knowledgeable and provide timely and competent service. I have no hesitation in recommending the PC Sanity for all computing issues.

Got our pc fixed by Jeff whom was very accommodating and professional. Thanks for going above and beyond!! Highly Highly recommend 💯

Thank you Jeff for helping me get my PC going again and upgrading it to run much better. Fixed in no time and I am very happy at the price. Graham.

Jeff at PC Sanity has been very helpful with all our computer needs and questions. Because he is local you can expect quick and friendly service.

Wanted to say a huge thank you to Jeff. He helped us out with a school computer. He did all the hard work for me by doing the set up and adding all the necessary programs that we needed. Jeff also help us when we had a problem with the computer. Can highly recommend PC Sanity

So grateful for Jeff getting me up and running again after a storm fried my laptop.

Very professional and also very patient with a novice. Ensuring I get the best advice and service, when I was purchasing a new laptop, protection for the device. Prompt and reasonably priced service. I would happily recommend to others.

Very good and hassle free service of my computer needs, would recommend.

Fantastic service, got things working fast, and best of all they troubleshooted after, as well as before, to ensure the fix worked as it should after shut-down and start up

PC Sanity has a wealth of knowledge and access to the latest technology that helped me make the best laptop purchase for our needs. PC Sanity took away the stress when I lost data and went above and beyond to help me get back on track with my computer technology. I recommend this company as they offer a professional and friendly service every time.

Jeff has taken care of our two computers and we were very happy with the excellent service. He was prompt, efficient and explained everything in easy to understand terms. We highly recommend PC Sanity.

Excellent service, fixed my wife's computer which wouldn't even boot to Windows. Definitely recommended.

Fantastic service!

Prompt,efficient service. at all times.Very helpful to those of us who are not tech savvy. Highly recommended.

We have been using PC Sanity for many years and Jeff is always honest, thorough, conscientious and affordable. I always recommend him to our friends and family.

I recently purchased an ASUS note book with a solid state hard drive and speed is fantastic.It definitely is the way to go ,also super quiet! Service at PC Sanity is exceptional,thank you Jeff.

Jeff is so easy to work with he listens and can undertand your needs, i have found that he offers options, and support in making the correct choice for your requirements. If its no BS your looking for this is the man to talk to his honesty is refreshing. Thank you for the speed in which you got us up and running Jeff until next time stay safe.

I have been a customer of P.C. Sanity, Springwood for a number of years and have always received prompt and efficient service at a fair and reasonable price. He always goes the extra yard to ensure everything is working satisfactorily. No problem to big or small. Thank You.

Great service at reasonable price. Very helpful. 5* service.

I have used PC SANITY for a number of years & always found then extremely helpful & fixed my problems to my satisfaction. I also bought a Laptop & other equipment & security programs .I have always been more than happy with the price & quality.

I always go back to PC Sanity for any computer issues. Jeff has great customer service and he has the know how to solve any computer problem. Would recommend PC Sanity to everyone. Louise

Extremely efficient and prompt service

I have been dealing with PC Sanity for about 10 years.They provide great personalised service and are very honest in ensuring that you only purchase what you really need.The owner Jeff always is there to answer any questions in a timely manner.I purchase all my computing needs from PC Sanity at very reasonable prices.Definitely recommend PC Sanity a family owned company.

Great service from Jeff, always takes time to explain what he does, and his prices very reasonable.

Highly recommend Jeff, we have been dealing with him for a few years now,and he is so patient,helpful,thorough and informative. Great service.

Thank you Jeff, for your honest, efficient, reliable service and advice at affordable prices over many years

I have been using PC Sanity's service for about 13 years to service/repair my computer. Jeff is a good, honest chap and very competent in his work, Never had to take a computer back to him after he has worked on it.. One would go a long way to find a more reputable computer technician. His fees are reasonable too.

PC sanity is the go to for all of our computing needs. We have been customers for many years and I cannot recommend highly enough. Thanks Jeff.

I’ve never ever used this company just like the fool who’s been giving the company one star reviews to ruin their excellent feedback. I do appreciate all of the advice they post regularly though.

I have been dealing with PC Sanity ( Jeff) for many years and the service and knowledge is second to none, always available to help out with any technical problems. Also have bought many items from Jeff, laptops, computers, software, Anti -Virus and always been very competitive with pricing. Highly recommend PC Sanity.

PC sanity has always been there to help out with problems big or small. I even referred him.to my Mum who uses no one else now. If you want excellent service you know what to do

I've been reading their helps and advice on FB & actually found real help & accurate advice! Would recommend checking them out!

I’ve been following PC Sanity for many years and have been helped countless times by the site. Many times, the author has addressed a computer issue before I knew I was going to need the answer. Always professional and accurate at PC Sanity.

Fast and accurate diagnostic, fixed the software issue remotely, very happy with the service.

Jeff has always been extremely professional and the advice and work done on computers has always been of a high standard and charges have been affordable.

Great, friendly service, from a very knowledgeable person..

over the years i have bought two desktop computers from PC Sanity and i have found Jeff goes out of his way to make sure he understands my needs. then he gives as much time as needed to explain to me the ins and outs of my new purchase. The costs seemed fair and reasonable with the PC lasting for years till i decided to upgrade.

Jeff has been my go-to man for any computer related issues for over 10 years. He is polite, professional and quietly confident in his work. It’s great to have someone local to receive support from and at the same time support local business- he is competitively priced and of course so much more accessible than the big chain stores with any follow up. I’d highly recommend him for any IT or PC issues - Jeff knows his stuff!

Jeff gave me some free advice that solved my internet issues. That's something you don't see much of these days. I will use PC Sanity for all of my computer issues in the future.

Advice on online passport theft

scam hacker beware. trash

Their WONDERFUL sense of humor.

Great service.

Very good maintenance of my laptop since around 3-4 years. I commend this person for your PC problems!!

An amazing service. A little gem that I will be using for my company from now onwards. I highly recommend this service for anyone running a business with computers and needs a personal touch.

Great service, advice, and value for money

Jeff is very proficient and patient with me. Every time I use his services, my computer comes back working just fine.

Jeff is helpful and provides extra phone support provided to me at no charge. I have been happy to use his services 3 times and have been happy each time with his service

Jeff, is always here to help, no problem is too big or too small. Thanks once again PC Sanity for your help. Cheers Tracee

Just purchased our third pc from PC Sanity, excellent advise and back up service

Never go anywhare else. Exelant value for money and quality of service. Highly recomened for brisbane south side.

Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication.

Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication. Would recommend Jeff to anyone!

Exceptional service and great prices. Jeff installed a SSD drive to my laptop and I cannot believe the difference it has made. I'm definitely a convert to SSD!!!

Wonderful service. Jeff was very helpful and had our computer issues fixed very quickly. Will definitely use their services again.

fantastic service and friendly people. I would highly recommend them for all your PC and laptop problems.. just ask them anything, they will always answer.Thank you Jeff

I bought my PC from Jeff and have had it serviced by him since. The job's done efficiently and quickly. A small cost which provides me with peace of mind.Thanks Jeff

Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️

Jeff has been rescuing me from computer disasters for a number of years now. He is always super helpful, honest, does his best to provide quick service, and is very fair with his charges. Love that he tells it like it is - no bull. I happily recommend him to anyone with a computer. 🙂

A great name for Jeff's business as he has saved my sanity again by giving me some very specific software problem solving advice.

Happy to recommend PC Sanity to anyone in need of work and advice on computers. They are professional, efficient and very reasonable with their charges.

Great affordable and prompt service.

Jeff Threlfall recently installed an SSD to my laptop computer and the speed of the computer has increased by approx. 400%. Jeff did the installation over one weekend and minimized the downtime. Great result. Thanks Jeff.

Thanks Jeff for upgrading my computer with Windows 10. It's good to have a local and helpful computer expert around that can be relied on. Also good to know that I won't worry that I can expect a fair and reasonable price for good work performed.

While on holidays left my computer with Jeff to do an upgrade.. this consisting of installing SSD HD, more ram and change over to Windows 10. He also gave the computer a good clean out and tune up. now everything is running very quick, like start up. downloading, transferring files etc.

He also gave me a tuition on windows 10 to get me up and running.
Thanks again Jeff for your great service over the years.
Cheers Martin

Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.

Jeff is incredibly helpful and very knowledgeable. Very professional, patient and understanding. Thoroughly recommend for anyone needing PC assistance.

Thank you Jeff for the quick and easy service given to me when purchasing my new Toshiba Laptop. I am very happy with the level of assistance you provided to me in making the correct choices when setting up my new computer. Once again many thanks Margaret Wiltshire.

This business is an awesome business... I have known Jeff for a few years now & he has helped me with purchases of new notebooks & printers. Jeff also has amazing knowledge of this technology & has answered many questions i have asked him in a professional manner & I also am grateful for times when he could guide me over the phone with a particular problem i had encounted, especially when going to windows 8 !! I reccomend PC Sanity for any computer problems...& if you are wondering what sort of computer / notebook you should purchase? Then call Jeff at PC Sanity.. he explains everything clearly & will advise you to suit your needs.

I am so pleased I found PC Sanity! A great purchase from a dedicated computer expert. So much effort went into sourcing just the right notebook computer for me and it was wonderful having it set up and ready to run immediately on installation. I also appreciated having my old XP desktop computer set up again in another area. Great service. Lucy DavisBenzoni

Jeff from PC Sanity looked after my computer when I lived in Brisbane. I always had very friendly efficient service from him and would recommend his services.

The advice was sound, the product excellent, the price fair and follow-up service quick. What more ca anyone ask? Thank you Jeff.

P C Sanity has been great for me because I have little experience and no confidence and have been helped many times in a very friendly and helpful manner. I would be lost without Jeff.

Very friendly and knowledgeable. Happy to take the time to talk to you about computer stuff in layman's terms. Easy payment options and great operating hours to suit busy people.

I cannot speak highly enough about the attention to detail given to me by PC Sanity in sourcing a notebook computer for me for my particular requirements. A wonderful personal service not often found in business. I am delighted with the computer.
I've now made this 5 stars for excellent purchase and service, which is the rating I intended to leave initially.

What can I say great service, great prices. I wouldn't buy a pc from any where else. I was blown away with how fast the pc came. Then all the software Jeff personally adds to make things run better, not to mention running through all of it so I didn't make a mistake. The system build he has on offer are well priced and the solid state drives I'm glad i listened the pc is amazingly fast 5 stars all the way.

Excellent service, very knowledgeable, patient and extremely helpful.

Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!

Very useful! Splendid! 😀

Great service. Will definitely use again. Sorted the problem out efficiently.

Hi Jeff, Thanks for all your help with my "imposter" and the "fake" page pretending to be me. The help that you gave was sensational and I just wanted to thank you and let you know how much I appreciated all the help - as I was way out of my depth (as a 'techie'). As a result, I have now been notified by facebook that the site did in fact violate their standards and that the page has been (once again) closed down. Fingers crossed that they do not show up yet again. Once again, thank you.

Just popping in after a short absence due to my PC being with Jeff at PC Sanity – he just did some work on my puter, re-installed XP for me, cleaned up a few glitches, backed up my old files first, restored all the stuff when he finished – and I can’t believe how little it cost me compared to some!!

I also did a dumb thing trying to plug it all back in when I got home. One phone call to Jeff and a few mutual laughs and some wise instruction later, I was back on line. None of this “talk down to the dumb grandma” stuff – what a nice man he is !!

I can thoroughly recommend Jeff at PC Sanity. I live at Scarborough and for me to take my PC all the way to Rochedale, a good hour or more’s drive away says it all!!!!

Please check him out before you go any where else – you won’t be sorry!!

We have for some time used the services of PC Sanity for all our computer maintenance, upgrades and networking.

We have found them to be extremely efficient in dealing with our computing matters and, most importantly, very aware of the necessity of both confidentiality and discretion when, dealing with sensitive material.

I have no hesitation in recommending them to anyone who requires the services of an, experienced and innovative firm.

I agree Jeff does do a fantastic Job and on more than one occasion has helped us out. We have 3 children (2 with disabilities) and he caters for there needs and checks their computers for vruses and other probs at very reasonable rates.

Jeff’s prices are better than anywhere, cheap good honest and down to earth and extremely reliable.

Talks My language – I am computer illiterate,

Jeff helped me recently with some computer problems and what I appreciated most was he didn’t treat me like a dill but explained things in simple language fixed the problem and was reasonably priced as well. I would definitely use him again.

Thank you Jeff.

We are very happy. Thank you. Should have upgraded ages ago! Have a great day

Thanks for the follow up email Jeff, all going well. No problems to
report. Must be the good service and your preparation before delivery.

THANK YOU !!! You are awesome i was dreading spending hours on hold then speaking to sumone i couldnt understand to ask that. thanks worked n i’m up n running 🙂

i’m very happy, have a wonderful day!

I just wanted to say a huge thank you to Jeff from PC Sanity who spent many hours helping us to resolve a problem with our PC and helped to restore my sanity.

He stayed with us the distance.

If you have a problem with your PC, try contacting Jeff before pulling all your hair out.

We recently purchased a new PC with upgrades to Windows 7 and Office 2013 from Jeff at PC Sanity. Jeff installed only the programs we required and transferred our files. Jeff came to our home and installed the new PC including connecting our printer,which saved us a lot of stress. Jeff has been most helpful since, we have emailed him with questions and he has always replied promptly with a simple answer. We would certainly recommend his service.

Hi PC Sanity, thank you so much for fixing my laptop. (Yes, the fingerprint scanner still works.)
Great service and a brilliant price. I will recommend you to everyone.

Yes I am fully enjoying the new PC you sold me.

Thank you very much

Hi Jeff
Thanks again for your great advice.

Thankyou jeff for helping us with our computer greatly appreciated was your time and effort.
It is wonderful to have computer set up the way it is now, thankyou.

Hi Jeff, sorry about the no response.

We took your advise and have discovered that the computer is stuffed.
It needs to be upgraded anyway.

Thank you for your help.

Thanks Jeff. Super helpful explaining things to me. Patient while I discussed things with my partner and super quick with responses to questions/comments and the (new) machine once all decided. Love your work.

I highly recommend Jeff from PC Sanity.

He provides prompt, reliable, affordable service, with a smile:).

He keeps our computers running for our business with prompt, friendly service

Our computer is running great guns since you serviced it in January Thank you very much.

I must say a BIG Thank you for helping me to sort out my computer recently.

As we needed to do a full reboot of my system, you were thorough in backing up all my files as we have our own business we had a lot of information on our system.

After you had finished I had almost a brand new system that worked absolutely fantastically. So once again your expertise and low affordable costs were greatly appreciated.

Thanks for your follow up email and yes all is great.

We would like to send our appreciation for the help we received fixing our computer. It is so frustrating when you have tried everything and still can not get the computer to work. Amazingly it is a miracle when we, as mature age people can use the computer for our simple needs. There is nothing worse than trying to live in this modern age with things breaking down.

Dear Jeff,

Thanks, very much for your help!!

It was much appreciated.

The computer is working well, thanks to you!!

We would like to thank Jeff and thoroughly recommend him to anyone with any computer issues, his help has been absolutely invaluable. Jeff is studying for his Diploma in I.T. Network Engineering, and needs all the assistance he can get to acquire new clients without resorting to expensive advertising.

If you or someone you know needs computer assistance, please tell your friends, neighbours and relatives about PC Sanity as he relies on word of mouth as his (main) form of advertising. And although he specializes in PC support for novice and mature age users – we are neither novices or mature age, and still learnt a great deal from him.

Hello,
I wish to thank Jeff at PC Sanity – I have had a big problem with my computer just dropping out on the internet. I could connect ok, but within a few minutes it would just drop out. This was very frustrating and if i could have threw the computer out my window behind me i would have several times (luckily for the security screens)

Jeff spent quite some time working on the computer and it is now working remarkably better, in fact i dont remember it working this well.

No longer does it drop out, and i have been able to also do other bits and pieces that i could not do before.

Again a big thanks for working on the computer and also explaining to me about how things work.

PC Sanity surely gave me my sanity back.

Thank you very much for all your help, I was on the brink of insanity with this computer.
After following your advice the problem is now fixed and I can stop pulling my hair out.
You sure have chosen the right name.

Thank you for your great service. The PC has been running well. That is a sensational price for a video card – much appreciated.

I can not thank you enough, for all the time, advice, e-mails, and help that you have given me with my computer.

For the help getting my sons internet access up and running again. He is one ecstatic kid tonight 🙂

Thank you for your e-mail everything is working well. The new computer is soooo much easier to use and is so much faster.

Just wanted to say a sincere Thank You for your help & fix-up suggestions with my PC. It seems to have speeded things up and running a lot smoother now. I couldnt figure out what the problem was. The registry clean-up helped too as it seems a lot more stable now. I totally recommend Jeffs services should anyone need any PC help. It’s good to know we have someone we can turn to.

Jeff I’ll definitely keep you in mind if I’m shopping around for a new PC mate.

Many Thanks to Jeff at PC Sanity, for his patience and help in getting my computer back and running and "my sanity" reinstalled once again.

Hi All,
I just thought i’d pop in and say what a great job Jeff does.
He has helped me out on more than one occasion, saving me grief, money and hair!

Off all the times he has sorted out a system for me, the majority of the work was done gratis … I have only had to pay him for one major job and when I got the bill I had to pinch myself.

Jeff speaks to you in a language you can understand, unlike the majotiry of snot nosed no-it-all’s that would rather confuse the hell out of you than help. His service is top notch and he has the education to back it up.

For what it’s worth, I give him my official TWO THUMBS UP!

I would just like to say thanks to PC Sanity for the computer help we now have a wonderful working computer for our 6 children.

Thanks again

A huge thankyou to Jeff form PC Sanity for all the time he took trying to sort out a computer problem we have. He certainly taught me a few things about my computer which I didn’t know.

If anyone is ever in need of someone to help them with computer problems I would have no hesitation in recommending Jeff.

Thanks again Jeff

A great big thank you to Jeff for helping me get rid of a nasty trojan on my computer.

After numerous emails back and forth my gremlin is gone!!!!! So guys if you need help he is more than willing to supply it and in a language even I can understand. LOL

Once again Thank you Jeff for your unselfish efforts. You are a really nice bloke.

Thanks very much Jeff, He came over this morning and helped me network my PC’s.

It is something that has been had me tearing my hair out for weeks. It took him over 2hrs to get everything right (I was amazed that he was happy to spend that much time here) but it is all working extremely well now.

The kids are over the moon , now they can play their Dora the explorer games !

Thanks again Jeff , your a real life (and hair) saver.

Top business, top bloke, honest, affordable and reliable – what more could anyone WANT?

All is working very well and I am very happy with the new computer. I will
definitely be straight back to you when I renew my trend security (which I think isn’t until Jan 2011)
Thanks a lot for all your help

Thank-You Jeff for all your efforts,
The service that you provide is second to none and your attitude to the novice was very special to me.
Any other work that I need I hope you will be able to help again.
I will pass your details on to my friends.

A Big Thank-You Jeff.

I would like to thank jeff from pc sanity for all the wonderful help that he has given me to get rid of some nasty problems from my pc.

Here's hoping a big bag full of good karma is on its way to you.

Many thanks for the service with the new computer – trouble free purchase!

Dear Jeff

Thanks Jeff for the very prompt computer advise you gave

You gave me the information I needed to make me realise that I had not installed a program completely. Now I can listen to the radio etc by using Windows media player.

Also you helped confirm my suspicions about my phone service provider. I want to disconnect my landline and want to keep my broadband connection.

I keep getting conflicting stories about the broadband being able to operate.

Yes that extra $ is what they are after.

I am still very surprised that you responded so promptly and gave me the advise I needed to check what I had installed on my computer. Better still no jargon that I had to interpret.

Best of luck with yoru business. With quality of customer service, you deserve to prosper.

Once again thanks for all the help you were able to offer.

Thank you so much Jeff. The kids and I really appreciate you fixing our computer, you saved me an absolute fortune. If there is any more problems I will give you a call.

The other problem has been fixed.

Thank you very much

Thanks to Jeff at PC Sanity for all the time spent ironing out the problems with my computer.
A generous, gentle, patient man who has captured the spirit of Freecycle.
My personal thanks to you Jeff.

PC Sanity have solved my PC problems in an efficient and friendly manner. The cost was very reasonable.

Hi Jeff

Thanks for the follow-up!

Just to confirm that I am very happy with the computer & your service in setting things up.

At this stage all is OK & I do not have any questions.