PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

N

Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

N

Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

N

Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
N

Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

N

Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

N

On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

🤔 ... See MoreSee Less

19 hours ago
🤔

... See MoreSee Less

2 days ago

Even with 'Team' help, she may want to ponder before making a 'Crucial' decision. ... See MoreSee Less

2 days ago
Even with Team help, she may want to ponder before making a Crucial decision.

Someone yelled "pull" instead of "fore". ... See MoreSee Less

3 days ago

RAM Prices Are Still Skyrocketing! And the Increases Aren’t Slowing Down 😱
Global demand from AI Data Centres and dwindling RAM + SSD supply are causing price hikes worldwide. Industry experts warn this surge is far from over; PC component costs are climbing faster than expected, with more jumps on the way.

If you were planning on buying a new PC or Laptop before the end of the financial year June 2026, I seriously recommend that you buy now! Ask us for a free quote on whatever type of Windows PC or Laptop you want.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google "PC Sanity" to see our Google Reviews
... See MoreSee Less

3 days ago
RAM Prices Are Still Skyrocketing! And the Increases Aren’t Slowing Down 😱
Global demand from AI Data Centres and dwindling RAM + SSD supply are causing price hikes worldwide. Industry experts warn this surge is far from over; PC component costs are climbing faster than expected, with more jumps on the way.

If you were planning on buying a new PC or Laptop before the end of the financial year June 2026, I seriously recommend that you buy now! Ask us for a free quote on whatever type of Windows PC or Laptop you want.
Please support local small business.
Contact Jeff at 𝗣𝗖 𝗦𝗮𝗻𝗶𝘁𝘆 for computer repairs, computer sales, service & support.
M: 0409 341 532
E: support@pcsanity.net
W: https://pcsanity.net
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗵𝗼𝘂𝗿𝘀: 9am to 5pm Monday to Friday & 9am to 1pm Saturday.
Check our Facebook Reviews... facebook.com/pcsanity/reviews
OR Google PC Sanity to see our Google ReviewsImage attachmentImage attachment+3Image attachment

Isn't nature wonderful😁😏 ... See MoreSee Less

3 days ago
Isnt nature wonderful😁😏
Load more

Reviews

Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.
Chris Hall
Thank you Jeff for the quick and easy service given to me when purchasing my new Toshiba Laptop. I am very happy with the level of assistance you provided to me in making the correct choices when setting up my new computer. Once again many thanks Margaret Wiltshire.
Margaret Crawford
Thanks to Jeff at PC Sanity for all the time spent ironing out the problems with my computer.
A generous, gentle, patient man who has captured the spirit of Freecycle.
My personal thanks to you Jeff.
Janet M
Jeff helped me recently with some computer problems and what I appreciated most was he didn’t treat me like a dill but explained things in simple language fixed the problem and was reasonably priced as well. I would definitely use him again.

Thank you Jeff.
Brian Rose
P C Sanity has been great for me because I have little experience and no confidence and have been helped many times in a very friendly and helpful manner. I would be lost without Jeff.
Helen Jones
I have been a customer of P.C. Sanity, Springwood for a number of years and have always received prompt and efficient service at a fair and reasonable price. He always goes the extra yard to ensure everything is working satisfactorily. No problem to big or small. Thank You.
Ray Christinson
Jeff the owner, runs a great business.
He explained everything to me in language I could understand, being computer illiterate, kept me up to date with progress, called to clarify uncertainties on my part and provided me with an end product (computer) that is fit for purpose and not expensive. I would thoroughly recommend making use of Jeff’s expertise.
Steven Van
Very friendly and knowledgeable. Happy to take the time to talk to you about computer stuff in layman's terms. Easy payment options and great operating hours to suit busy people.
Michelle Bouwhuis