PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

We've been selling quite a few of the very latest Office 2024 outright purchase since its release last month.
Microsoft has just increased prices of its MS365 range. Our prices are cheaper e.g.
Microsoft now charges $159/year for Microsoft 365 Personal subscription(1-user for up to 5 devices) PC Sanity only charges $121.
Microsoft now charges $179/year for Microsoft 365 Family(up to 6-users) PC Sanity only charges $143.
Whether you want to buy MS365 for the first time OR if you want to renew, do NOT buy at Microsoft's prices!
... See MoreSee Less

5 days ago
Weve been selling quite a few of the very latest Office 2024 outright purchase since its release last month.
Microsoft has just increased prices of its MS365 range. Our prices are cheaper e.g. 
Microsoft now charges $159/year for Microsoft 365 Personal subscription(1-user for up to 5 devices) PC Sanity only charges $121. 
Microsoft now charges $179/year for Microsoft 365 Family(up to 6-users) PC Sanity only charges $143.
Whether you want to buy MS365 for the first time OR if you want to renew, do NOT buy at Microsofts prices!Image attachment

😁 ... See MoreSee Less

5 days ago
😁Image attachment

Edit: click on the 1st pic to see my comment at the bottom!
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Google was originally called Backrub because the search engine used backlinks to rank pages. The plane would have "Backrub Air" on it instead!🤣
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6 days ago
Edit: click on the 1st pic to see my comment at the bottom!
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Google was originally called Backrub because the search engine used backlinks to rank pages. The plane would have Backrub Air on it instead!🤣Image attachment

😁 ... See MoreSee Less

7 days ago
😁

Customer: I'm not sure how it happened.😲 ... See MoreSee Less

7 days ago
Customer: Im not sure how it happened.😲

4 CommentsComment on Facebook

It was closed at the time, and probably restrained amidst other luggage so that at some point, a vehicle braked hard and a very hard and heavy thing (not an elephant) slid forward and 'impacted' this .. L to R at a guess. Alternately it flew with Ryan-Air.

I could be wrong, but the SSD might have survived...

Me after another person asks me smth stupid again:

Load more

Reviews

Best place to get your computer or laptop repaired Jeff is the owner he is Honest Reliable and the costs are reasonable Drop off for your repairs zpC Sanity is the place to go
Danny Richardson
Thanks Jeff, for always going the extra mile and saving us in our times of PC insanity! We appreciate your great service, affordable prices and funky letterbox!
Liv Alfred
Hello,
I wish to thank Jeff at PC Sanity – I have had a big problem with my computer just dropping out on the internet. I could connect ok, but within a few minutes it would just drop out. This was very frustrating and if i could have threw the computer out my window behind me i would have several times (luckily for the security screens)

Jeff spent quite some time working on the computer and it is now working remarkably better, in fact i dont remember it working this well.

No longer does it drop out, and i have been able to also do other bits and pieces that i could not do before.

Again a big thanks for working on the computer and also explaining to me about how things work.

PC Sanity surely gave me my sanity back.
Kate
Jeff gave me some free advice that solved my internet issues. That's something you don't see much of these days. I will use PC Sanity for all of my computer issues in the future.
John Amanda Gill
A huge thankyou to Jeff form PC Sanity for all the time he took trying to sort out a computer problem we have. He certainly taught me a few things about my computer which I didn’t know.

If anyone is ever in need of someone to help them with computer problems I would have no hesitation in recommending Jeff.

Thanks again Jeff
Karen
Jeff from PC_Sanity was very prompt, courteous and helpful with me recent computer repairs and tune up. I have no hesitation in recommending PC Sanity for all your computer repairs service and sales.
Spin Hampson
THANK YOU !!! You are awesome i was dreading spending hours on hold then speaking to sumone i couldnt understand to ask that. thanks worked n i’m up n running 🙂

i’m very happy, have a wonderful day!
Tammy
Jeff is brilliant at his work and responsive. Apart from providing me with hardware and software, he recently guided me through a particular software issue I had - at no charge ! Jeff has also provided some of my friends in regional and remote areas with on-line support and they now source all their hardware etc. from him.
Chris Hall