PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

In an age where privacy feels increasingly elusive, Mark Zuckerberg has issued a stern warning to Facebook Messenger users: Don't screen-shot your chats—or at least, don't expect it to go unnoticed if you do.
Is this just in case the US government is using chats for official security-related business and in case a journalist or other individual may get accidentally added to the group or may get sent screen shots?
www.facebook.com/TheTechViral/posts/mark-zuckerberg-warns-facebook-users-not-to-screenshot-chats/...
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4 days ago
In an age where privacy feels increasingly elusive, Mark Zuckerberg has issued a stern warning to Facebook Messenger users: Dont screen-shot your chats—or at least, dont expect it to go unnoticed if you do.
Is this just in case the US government is using chats for official security-related business and in case a journalist or other individual may get accidentally added to the group or may get sent screen shots? 
https://www.facebook.com/TheTechViral/posts/mark-zuckerberg-warns-facebook-users-not-to-screenshot-chats/1094622142705501/

This came up in my Fb Memories from 4 years ago. Toshiba used to make laptops that would last. Customers were bringing in Toshibas, some as old as 12 years, just for an annual service & Trend Micro Security renewal. Everything still worked fine.
One complaint I had was, when the laptop had to be opened e.g. to swap to an SSD (solid state drive) or add more RAM, there were far too many screws, ridiculously so. This one had 23!!!
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4 days ago
This came up in my Fb Memories from 4 years ago. Toshiba used to make laptops that would last. Customers were bringing in Toshibas,  some as old as 12 years, just for an annual service & Trend Micro Security renewal. Everything still worked fine.
One complaint I had was, when the laptop had to be opened e.g. to  swap to an SSD (solid state drive) or add more RAM, there were far too many screws, ridiculously so. This one had 23!!!

😆 ... See MoreSee Less

4 days ago
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5 days ago

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5 days ago
😉😜🤣

If you have elderly or gullible relatives or friends, please SHARE this post to them.
Check out Bob’s tips to learn how scammers may try to trick you... 👇👇👇
... See MoreSee Less

5 days ago
If you have elderly or gullible relatives or friends, please SHARE this post to them.
Check out Bob’s tips to learn how scammers may try to trick you... 👇👇👇Image attachmentImage attachment+2Image attachment
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Reviews

Hi Jeff

Thanks for the follow-up!

Just to confirm that I am very happy with the computer & your service in setting things up.

At this stage all is OK & I do not have any questions.
Ian
I would just like to say thanks to PC Sanity for the computer help we now have a wonderful working computer for our 6 children.

Thanks again
Stew
Jeff has provided us with friendly and expert service and advice. We totally recommend Jeff for any computer problems. Jeff has always been very prompt and courteous and is highly recommended.---Selwyn & Dorothy
Selwyn & Dorothy Netscher
Thank you Jeff and PC Sanity for helping me to understand and complete purchase of a desktop. 5 Stars for patience, excellent customer service and affordability. Confident and happy with product!
Elizabeth Niu
Helpful & knowledgeable, Jeff's service is highly recommended from simple tasks to complex undertakings. I continue to contact him for assistance overseas, even after leaving Australia.
Kieran Long
Jeff is awesome and is always so helpful. He is professional and efficient. I would highly recommend him to anyone who is wanting help from an IT expert!
Kerryn Morris
Jeff is totally brilliant in looking after the local area's needs in all things computery - will even provide advice and remote access assistance and is 100% totally trustworthy. Have been going to him for many, MANY years! A wonderfully professional and patient man, with an awesome sense of humour. I highly recommend PC_Sanity for new purchases and set-up, then your ongoing yearly servicing to ensure your machines keep running perfectly. Please ignore any bad reviews, as he is definitely deserving of a 5 star rating - it looks like Facebook trolls have been attacking this business, without even being actual clients. Jeff has never let me down - one of the world's good guys.
Kira N Craig
Jeff is absolutely brilliant - built me a custom PC with all the specs I wanted, for hundreds of dollars less than the nearest competitor's price, and really fantastic communication. Would recommend Jeff to anyone!
Bec Smith