PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Shouda gone to SpecSavers mate! It's staring you in the face. ... See MoreSee Less

5 days ago
Shouda gone to SpecSavers mate! Its staring you in the face.

Pick up only!😁 ... See MoreSee Less

5 days ago
Pick up only!😁

Do you have neighbours with unsecured Wi-Fi? ... See MoreSee Less

5 days ago
Do you have neighbours with unsecured Wi-Fi?

Trump says Intel has agreed to give US government a 10% stake
Unprecedented deal comes after president demanded CEO Lip-Bu Tan to resign over his ties to Chinese firms.
The Intel investment would be the latest of several unusual deals struck by the Trump administration with US companies, including agreeing to allow the AI chip giant Nvidia to sell its H20 chips to China in exchange for the US government receiving 15% of those sales. Chipmaker AMD struck a similar deal.

The Pentagon is also slated to become the largest shareholder in a small mining company to boost output of rare-earth magnets and the US government negotiated for itself a “golden share” with certain veto rights as part of a deal to allow Nippon Steel to buy US Steel.

The US government’s broad intervention in corporate matters has worried critics who say Trump’s actions create new categories of corporate risk.
www.theguardian.com/technology/2025/aug/22/trump-stake-intel-chips
... See MoreSee Less

6 days ago
Trump says Intel has agreed to give US government a 10% stake
Unprecedented deal comes after president demanded CEO Lip-Bu Tan to resign over his ties to Chinese firms.
The Intel investment would be the latest of several unusual deals struck by the Trump administration with US companies, including agreeing to allow the AI chip giant Nvidia to sell its H20 chips to China in exchange for the US government receiving 15% of those sales. Chipmaker AMD struck a similar deal.

The Pentagon is also slated to become the largest shareholder in a small mining company to boost output of rare-earth magnets and the US government negotiated for itself a “golden share” with certain veto rights as part of a deal to allow Nippon Steel to buy US Steel.

The US government’s broad intervention in corporate matters has worried critics who say Trump’s actions create new categories of corporate risk.
https://www.theguardian.com/technology/2025/aug/22/trump-stake-intel-chips

I could've used that response many times over the years, especially when dealing with ISPs, Centrelink etc. ... See MoreSee Less

6 days ago
I couldve used that response many times over the years, especially when dealing with ISPs, Centrelink etc.
Load more

Reviews

I agree Jeff does do a fantastic Job and on more than one occasion has helped us out. We have 3 children (2 with disabilities) and he caters for there needs and checks their computers for vruses and other probs at very reasonable rates.

Jeff’s prices are better than anywhere, cheap good honest and down to earth and extremely reliable.

Talks My language – I am computer illiterate,
Marie and Family
THANK YOU !!! You are awesome i was dreading spending hours on hold then speaking to sumone i couldnt understand to ask that. thanks worked n i’m up n running 🙂

i’m very happy, have a wonderful day!
Tammy
I can highly recommend Jeff from PCSanity for all your computer and computer service needs. He is very helpful, efficient and knowledgeable and nothing is too much trouble.
Mary Hansen
PC sanity is the go to for all of our computing needs. We have been customers for many years and I cannot recommend highly enough. Thanks Jeff.
Home repair
Best place to get your computer or laptop repaired Jeff is the owner he is Honest Reliable and the costs are reasonable Drop off for your repairs zpC Sanity is the place to go
Danny Richardson
PC sanity has always been there to help out with problems big or small. I even referred him.to my Mum who uses no one else now. If you want excellent service you know what to do
Donna Page
Hello,
I wish to thank Jeff at PC Sanity – I have had a big problem with my computer just dropping out on the internet. I could connect ok, but within a few minutes it would just drop out. This was very frustrating and if i could have threw the computer out my window behind me i would have several times (luckily for the security screens)

Jeff spent quite some time working on the computer and it is now working remarkably better, in fact i dont remember it working this well.

No longer does it drop out, and i have been able to also do other bits and pieces that i could not do before.

Again a big thanks for working on the computer and also explaining to me about how things work.

PC Sanity surely gave me my sanity back.
Kate
Jeff is so easy to work with he listens and can undertand your needs, i have found that he offers options, and support in making the correct choice for your requirements. If its no BS your looking for this is the man to talk to his honesty is refreshing. Thank you for the speed in which you got us up and running Jeff until next time stay safe.
Michelle Pettman