PC Sanity

We specialise in novice-friendly computer repair, sales, maintenance and support.
Is your PC driving you insane?

Location

Logan (Brisbane) Office
8 Hill Park Crescent
Rochedale South Queensland 4123

Get In Touch

Consultations by appointment – please ring, text, email or Facebook Message to arrange.

Call Us

0409 341 532

Hours

Mon-Fri: 9am-5pm
Sat: 9am-1pm

Services

We provide computer repair, optimising, networking, security services in Logan and surrounds.

Products

We sell all brands of Notebooks, All-In-One PCs and Desktop PC including refurbished ones.

Reviews

We have many great customer Reviews below plus many 5-star Facebook and Google Reviews.

Technician Profile

Jeff Threlfall

“I purchased my first Windows PC in 1987 and by 2004, I could see the potential for growth in tech support generally. I gained my Diploma in Information Technology in 2005. I then started PC Sanity in 2006 especially because I found there was a lack of support for novice and mature-age computer users. As a mature-age technician, I found that most computer technicians didn’t and still don’t provide patient, honest advice with old-fashioned personalized service or use plain-language instead of geek speak. I am extremely patient and very understanding even with complete newbies and I’m well known for that attribute.”

Our Difference

PC Sanity has been in business since 2006. We concentrate on the quality of service provided rather than the quantity of customers served. As we have low overheads and our profit margins are low, our prices are very competitive with the big shops. We always provide honest advice and prompt, reliable and affordable repairs. Jeff is a mature-age technician and as such treats all customers with respect and personally handles all repairs and communications.

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Personal Service

We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give plain English explanations.

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Honest & Reliable

We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

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Inclusions

When we supply you a PC or notebook, we provide System Setup included in the quoted price:

  • finalise the (pre-installed) Windows setup
  • install all critical/important Windows Updates
  • install latest Adobe Reader, uninstall trial programs
  • disable unnecessary Startup entries (makes your computer load Windows faster)
  • plus more
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Quality Reviews

We have many reviews of our prior work. Please view them located in our reviews page. We also have many Reviews on our Facebook Page.

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Fast Turnaround Time

For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

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On-site, pickup, dropoff or remote

We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

Mature-age specialists.
Trustworthy.
Experienced.

PC Sanity prides itself on old-fasioned, honest service. We are respectful, friendly and you can rest assured that we will only provide systems and services you actually need.

PC Sanity

On-site services available

(Conditions Apply)

We support residential and business clients across Logan and surrounds, including Mount Gravatt, Sunnybank, Calamvale, Browns Plains, Marsden, Waterford, Meadowbrook, Slacks Creek, Kuraby, Eight Mile Plains, Carindale, Burbank, Rochedale, Rochedale South, Springwood, Daisy Hill, Shailer Park, Cornubia, Loganholme and Capalaba.

Social Updates

PC Sanity Facebook Page (for IT alerts, tips and humour)

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

In an age where privacy feels increasingly elusive, Mark Zuckerberg has issued a stern warning to Facebook Messenger users: Don't screen-shot your chats—or at least, don't expect it to go unnoticed if you do.
Is this just in case the US government is using chats for official security-related business and in case a journalist or other individual may get accidentally added to the group or may get sent screen shots?
www.facebook.com/TheTechViral/posts/mark-zuckerberg-warns-facebook-users-not-to-screenshot-chats/...
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4 days ago
In an age where privacy feels increasingly elusive, Mark Zuckerberg has issued a stern warning to Facebook Messenger users: Dont screen-shot your chats—or at least, dont expect it to go unnoticed if you do.
Is this just in case the US government is using chats for official security-related business and in case a journalist or other individual may get accidentally added to the group or may get sent screen shots? 
https://www.facebook.com/TheTechViral/posts/mark-zuckerberg-warns-facebook-users-not-to-screenshot-chats/1094622142705501/

This came up in my Fb Memories from 4 years ago. Toshiba used to make laptops that would last. Customers were bringing in Toshibas, some as old as 12 years, just for an annual service & Trend Micro Security renewal. Everything still worked fine.
One complaint I had was, when the laptop had to be opened e.g. to swap to an SSD (solid state drive) or add more RAM, there were far too many screws, ridiculously so. This one had 23!!!
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4 days ago
This came up in my Fb Memories from 4 years ago. Toshiba used to make laptops that would last. Customers were bringing in Toshibas,  some as old as 12 years, just for an annual service & Trend Micro Security renewal. Everything still worked fine.
One complaint I had was, when the laptop had to be opened e.g. to  swap to an SSD (solid state drive) or add more RAM, there were far too many screws, ridiculously so. This one had 23!!!

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4 days ago
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5 days ago

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5 days ago
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If you have elderly or gullible relatives or friends, please SHARE this post to them.
Check out Bob’s tips to learn how scammers may try to trick you... 👇👇👇
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5 days ago
If you have elderly or gullible relatives or friends, please SHARE this post to them.
Check out Bob’s tips to learn how scammers may try to trick you... 👇👇👇Image attachmentImage attachment+2Image attachment
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Reviews

Wanted to say a huge thank you to Jeff. He helped us out with a school computer. He did all the hard work for me by doing the set up and adding all the necessary programs that we needed. Jeff also help us when we had a problem with the computer. Can highly recommend PC Sanity
Fay Tharenou
Jeff Threlfall recently installed an SSD to my laptop computer and the speed of the computer has increased by approx. 400%. Jeff did the installation over one weekend and minimized the downtime. Great result. Thanks Jeff.
alan becconsall
Thank you Jeff for once again saving the day ! You always going above & beyond for your clients, I'm truely grateful to have you nearby, your amazing, thanks heaps ☺️
Angie Reid
This business is an awesome business... I have known Jeff for a few years now & he has helped me with purchases of new notebooks & printers. Jeff also has amazing knowledge of this technology & has answered many questions i have asked him in a professional manner & I also am grateful for times when he could guide me over the phone with a particular problem i had encounted, especially when going to windows 8 !! I reccomend PC Sanity for any computer problems...& if you are wondering what sort of computer / notebook you should purchase? Then call Jeff at PC Sanity.. he explains everything clearly & will advise you to suit your needs.
Margaret Scott
A huge thankyou to Jeff form PC Sanity for all the time he took trying to sort out a computer problem we have. He certainly taught me a few things about my computer which I didn’t know.

If anyone is ever in need of someone to help them with computer problems I would have no hesitation in recommending Jeff.

Thanks again Jeff
Karen
Jeff is totally brilliant in looking after the local area's needs in all things computery - will even provide advice and remote access assistance and is 100% totally trustworthy. Have been going to him for many, MANY years! A wonderfully professional and patient man, with an awesome sense of humour. I highly recommend PC_Sanity for new purchases and set-up, then your ongoing yearly servicing to ensure your machines keep running perfectly. Please ignore any bad reviews, as he is definitely deserving of a 5 star rating - it looks like Facebook trolls have been attacking this business, without even being actual clients. Jeff has never let me down - one of the world's good guys.
Kira N Craig
Hi Jeff, Thanks for all your help with my "imposter" and the "fake" page pretending to be me. The help that you gave was sensational and I just wanted to thank you and let you know how much I appreciated all the help - as I was way out of my depth (as a 'techie'). As a result, I have now been notified by facebook that the site did in fact violate their standards and that the page has been (once again) closed down. Fingers crossed that they do not show up yet again. Once again, thank you.
Gail Mastrowicz
PC Sanity was just what I needed, New Hard Drive and Recovered Files I thought I had lost Forever, Thanks to PC Sanity I can continue my work. I would recommend this business for all you Computer problems Fast Efficient Work carried out within anyone's budget. Talk to Jeff he will solve all your problems and Business Hours to suit you.
Danny Richardson