Thank you Jeff for your computer advise


Dear Jeff


Thanks Jeff for the very prompt computer advise you gave


You gave me the information I needed to make me realise that I had not

installed a program completely. Now I can listen to the radio etc by using

Windows media player.


Also you helped confirm my suspicions about my phone service provider. I

want to disconnect my landline and want to keep my broadband connection.

I keep getting conflicting stories about the broadband being able to operate.


Yes that extra $ is what they are after.


I am still very surprised that you responded so promptly and gave me the

advise I needed to check what I had installed on my computer. Better still

no jargon that I had to interpret.


Best of luck with yoru business. With quality of customer service, you deserve

to prosper.


Once again thanks for all the help you were able to offer.


Yours truly,


Pam L

What makes PC Sanity different?

6 areas that distinguish us from our competition...

1: We offer a high level of "old-fashioned" personal service most computer repair companies don't. Being a mature technician, Jeff will treat you with respect even if you are a complete novice. We give Plain English explanations.

2: We provide user-friendly, honest and reliable computer repair, maintenance, support, upgrades, troubleshooting, networking, security services in a timely manner at a very reasonable price. Our new PCs & notebooks are very competively priced.

3: When we supply you a PC or notebook, we provide System Setup included in the quoted price:

a. finalise the (pre-installed) Windows setup

b. install all critical/important Windows Updates

c. install latest Adobe Reader, uninstall trial programs (notebooks only)

d. disable unnecessary Startup entries (makes your computer load Windows faster)

e. create your 16GB USB Recovery Drive (if notebook value is over $800) plus more

4: We have many testimonials of our prior work. Please view them located in our Testimonials page. We also have many Reviews on our Facebook Page (PC_Sanity)
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5: For in-workshop jobs, our turn-around time is very short. Most jobs are completed within one or two days. When you collect your computer, we actually demonstrate that it is fixed & are happy to explain the changes made/work carried out on your computer & (where available) show you the logs. We send you a courtesy email afterwards to follow-up on your computer service/repair.

6: We offer onsite computer repairs, pick-up service, Remote Access or you can bring your computer to us at our office in Rochedale, Logan, Brisbane.

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